KPMG is a global network of professional firms providing Audit, Tax and Advisory Services. Our vision is to build and sustain our reputation as the best firm to work with by ensuring our people, clients and communities achieve their full potential.
Provide effective coordination for a 7-8 person operations team
Ensure availability of IT systems and infrastructure
Ensure that service desk tickets are managed within client SLAs
Build, configure and deploy laptops and servers with SCCM
Ensure processes and procedures are followed to deliver efficient service
Establishes or recommends policies and procedures for system use, services and security.
Provide project management coordination for projects/programs
Plans and implements system security procedures, to include firewalls, host and client access, file permissions, and user accounts.
Develop technical user documentation
Performs other information technology duties as required to support the work of the unit.
Qualifications and Skills
1. Functional competencies:
Experience in people management
Decision making abilities
Issue resolution abilities
2. Technical competencies:
Service management skills (ITIL certification is required)
Cisco networking skills (CCNP certification is required)
Project management skills
Knowledge of storage technologies (HP, NetApps)
Knowledge of Symantec BackupExec
Working knowledge of virtualization technologies (VMWare and Hyper V)
Hands-on experience with Windows Server technologies (Server 2008, Server 2012)
Knowledge of Windows Active Directory and Exchange 2010
Good understanding of telecommunications systems (Alcatel and Avaya PBX)
Proficiency in use of Operating system deployment tools (Microsoft System Center Configuration Manager)
3. Professional competencies:
Result driven with strong analytical skills
Excellent communication skills; written and verbal
Good customer service/relationship skills
Continuous improvement mentality
Ability to perform effectively under pressure
Experience and Background
University Degree in Computer Science, Information Technology or related discipline.
Relevant Microsoft, Cisco or equivalent professional qualification
Minimum of 7 years relevant core IT networking and service desk experience in a multinational environment
Broad knowledge of current IT development and integration technologies and best practice.
5+ years of expertise in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, wireless access points and controllers, and monitoring applications.
Intermediate to expert understanding of firewall configuration and maintenance.
Enter your email to be the first to know about all jobs in Nigeria
Enter one word that best describes the job you are looking for
Available Jobs in Nigeria Today
MyJobMag.com is a fast-growing jobs in Nigeria publishing platform.
We assist job seekers by providing the latest and verified job adverts and career information from employers and recruiters in all Nigerian states. We ensure candidates get to apply for insider job vacancies that go unadvertised both online and in newspapers. Our job services are FREE ie. we do not expect jobseekers to pay for our career services. Subscribe to MyJobMag via the following channels: email, Facebook, Twitter, Blackberry:
Leading Job Site in Nigeria
As the leading job website in Nigeria, MyJobMag is much more than just a job listing platform. We offer various articles, tip, resource and tools for both job seekers and employers.