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  • Posted: Nov 2, 2021
    Deadline: Nov 16, 2021
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  • The company is primarily set up to help transform the latent abilities and potentials of Entrepreneurs, Professionals and Executives and make them realize their full potentials as well as create leadership brands that would make them distinct. This involves using approaches that lead to self discovery, awareness of situations, empowering for positive actions...

     

    Customer Service Executive

    Location: Ikeja, Lagos

    Duties

    • Managing a team of representatives offering customer support.
    • Overseeing the customer service process.
    • Resolving customer complaints brought to your attention.
    • Creating policies and procedures.
    • Planning the training and standardization of service delivery.
    • Selecting and hiring new staff.
    • Monitoring the work of individual representatives and of the team.
    • Conducting quality assurance surveys with customers and providing feedback to the staff.
    • Possesses excellent product knowledge to enhance customer support.
    • Maintaining a pleasant working environment for your team.

    Requirements

    • Interested candidates should possess a BSc Degree qualification
    • 3 - 4 years of work experience.

    Salary

    • N100,000 - N120,000 monthly.

    Check how your CV matches this job

    Method of Application

    Interested and qualified candidates should send their CV to: bgatecareers@gmail.com using the Job Title as the subject of the email.

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