Fresh Jobs at DP World

Job Function

• The primary objective of the Workshop Manager is to optimize workshop operations, with a specific emphasis on reducing vehicle downtime.
• This involves meticulous planning and implementation of preventive maintenance, coupled with the strict adherence to best practices.
• The role includes leadership responsibilities to ensure efficiency, timely repairs, and comprehensive documentation of spare parts usage.
• The overarching goal is to enhance overall workshop productivity, minimize downtime, and consistently deliver high-quality service to customers.

Key Performance Areas

• Ensure workshop procedures & systems are known to all staff and strictly followed during repairs of vehicle as well as maintaining documentation.
• Review VOR/VBD initial faults reported, and others identified by technicians and inspect the quality of repairs before the release of vehicles.
• Coordinate scheduled maintenance and drive compliance with utmost zest in line with the OEM & ERP requirements.
• Continuously monitor repair time & repair quality and ensure the KPI (EBTS & RFT) targets are achieved.
• Ensure customer focus-oriented culture among the team and maintain good relationships with customers.
• Ensure workshop facility, equipment & tools are adequately maintained and available in ready to use condition.
• Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance.
• Participating in various meetings (customer, internal and external) and providing comments/ opinions on technical matters affecting or concerning the trailers/ vehicle under your control.
• Facilitate right action on all accident and incident related issues in the location.
• Ensure proper documentation of all maintenance activities.
• Ensure Workplace Safety and Health (HSE) policies, procedures and regulations are followed.
• Manage annual budget for the department.
• Manage workshop's performance in achieving Key Performance Indicators (KPIs).
• Provide advice and technical assistance to team members.
• Inspect spare parts at the receiving section for quality and sign-off.

Qualifications Required

• B.Engr. (Mechanical) or any other accredited certification will be an added advantage.
• NSE, COREN.

Experience and Skills Required:

• 3-5 years’ experience in a Truck and Trailer Workshop or related field.
• Experience with all make and Models of trucks.
• Experience in the transportation of all materials and/ or structure of Trailers.
• Sufficient all-round Trailers experience also required.
• Experience on specifications & building of Trailers.
• Steel and Steel-related material knowledge.

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Job Function

• The Supervisor – Transport Operations (Product Management) is responsible for overseeing and coordinating all products and breakage-related activities, ensuring efficient processes, accountability, and compliance with organizational standards.
• This role involves supervising the Controller - Breakages, all the Breakages Control Officers (BCOs) and Products & Breakages Officer, reconciling breakage reports across multiple stakeholders, locations, and supporting the business with valuable data insights.
• The Senior Fleet Controller Products Management will advocate for operational excellence and maintain robust reporting and analysis systems to ensure accurate records and effective consequence management.

Key Performance Areas
Supervision & Oversight:

• Lead and supervise Product and Breakages Controllers and Breakages Control Officers (BCOs) and Products & Breakages Officer to ensure optimal performance and adherence to company policies.
• Monitor and evaluate the activities of BCOs, Product & Breakages Controller, providing guidance, training, and feedback as required.
• Serve as the primary escalation point for unresolved or complex breakages issues with the client and customers.
• Monitor loaded products at loading breweries, warehouses, depots and other loading points including loading patterns, strapping, strength, and condition of the wooden pallets.
• Monitor offloading of products at customer locations, external warehouses, depots and other offloading points including accuracy of input into apps and waybills.
• Approval of breakages input on iManager by Products & Breakages Officer to ensure sufficient document upload and accurate data.

Breakage & Reconciliation Management:

• Oversee the tracking, monitoring, and documentation of breakages for all vehicles across all trips.
• Reconcile breakage reports with client records, PBO reports, and finance records to ensure alignment and accuracy.
• Review unaccounted breakages reported by PBO and liaise with Senior Fleet Controllers for appropriate consequence management.
• Supervise daily reconciliation with client representatives on-site and ensure signed records are maintained for debit purposes including review of Lopis report
• Ensure the preparation and maintenance of comprehensive breakage and delivery records across branches, for weekly or monthly reporting.

Operational Excellence:

• Oversee sorting supervision for empties returned from trade at breweries, ensuring compliance with agreed standards.
• Enforce strict review processes for debits from clients and ensure thorough reconciliation of discrepancies.
• Advocate for the use and implementation of the agreed NB’s breakages/shortages standard operational procedures to maintain industry best practices and enhance operational efficiency.
• Engage RLM and Head, customer excellence unit of NB to ensure SOP application.
• Engage customers, distributors, warehouses, and other offloading points on huge returns of products.

Fleet & Logistics Support:

• Support Fleet Controllers in tracking and analyzing daily trip details for all trucks within the fleet.
• Ensure accurate records of truck odometer readings, loading locations, and quantities are maintained and reconciled.
• Collaborate with Fleet controllers and the SCs in the documentation and analysis of logistics data to provide actionable insights.

Qualifications Required

• Bachelor’s degree in Logistics, Transportation Management, or a related field.
• CILT, ACSC.

Experience and Skills Required:

• Minimum of 5 years’ experience in logistics or fleet operations, with at least 2 years’ experience in a supervisory or senior role.
• Manufacturing experience.
• Transport and Logistics experience with focus on product handling and breakage control.
• Supervisory experience – proven experience in supervising teams.
• Distribution Management.
• Warehouse Experience.