Jobs at Kerberos Technologies Ltd

Role Summary

• We are seeking an experienced and practice-oriented resource person to train participants to build practical business websites, landing pages, contact forms, digital portfolios and online business pages using WordPress and no-code tools. The ideal candidate must be able to teach clearly, demonstrate practical tasks, mentor trainees and support measurable learning outcomes.

Key Content Focus

• Website planning, domains, hosting, pages and navigation
• WordPress setup, themes, plugins, pages, menus and content management
• Business websites, landing pages, forms, maps and WhatsApp links
• Basic SEO, image optimization, website security and backups
• No-code tools, portfolios, handover checklists and client support basics

Key Responsibilities

• Design practical training sessions that help beginners build and maintain simple business websites.
• Guide trainees through website planning, WordPress/no-code setup, content creation and publishing steps.
• Support trainees to create live or demo websites, landing pages, portfolios and client-ready outputs.
• Assess trainee projects using a clear rubric for usability, content, design, responsiveness and completeness.
• Provide completion records, project evidence and improvement recommendations.

Required Qualifications and Experience

• HND/Bachelor's degree or relevant professional certification in ICT, Web Design, Computer Science, Digital Media or a related field; strong portfolio may substitute for formal credentials where appropriate.
• Minimum of three years practical experience building WordPress, no-code, landing page or small business websites.
• Ability to demonstrate website setup, page design, forms, simple SEO, backups and handover practices.
• Portfolio links to websites, landing pages or digital projects are strongly preferred.
• Experience teaching beginners or non-technical learners is an advantage.

Preferred Attributes

• Strong facilitation, mentoring and communication skills.
• Ability to teach beginners using simple language and hands-on demonstrations.
• Ability to prepare slides, handouts, practical exercises and assessment tasks.
• Ability to support physical, virtual or blended training delivery.
• Commitment to professionalism, punctuality, integrity and measurable trainee outcomes.

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Role Summary

• We are seeking an experienced and practice-oriented resource person to train participants in professional communication, customer handling, remote work tools, scheduling, documentation, virtual assistance workflows and service professionalism. The ideal candidate must be able to teach clearly, demonstrate practical tasks, mentor trainees and support measurable learning outcomes.

Key Content Focus

• Customer service principles and professional communication
• Handling enquiries, complaints, difficult customers and service escalation
• Remote work tools, task management, calendars and meeting coordination
• Email, chat, call handling and documentation standards
• Virtual assistant workflows, confidentiality and productivity habits

Key Responsibilities

• Prepare and deliver practical customer service and virtual assistant training sessions.
• Use role-play, case studies and simulations to build customer handling and remote support skills.
• Guide trainees to produce practical outputs such as email responses, meeting notes, client trackers and service scripts.
• Assess trainee performance through scenarios, assignments and communication exercises.
• Provide feedback and report trainee readiness for customer support, admin support and virtual assistant opportunities.

Required Qualifications and Experience

• HND/Bachelor's degree or relevant certification in Business Administration, Communications, Customer Service, Office Administration, Human Resources, ICT or a related field.
• Minimum of three years of customer service, administrative support, virtual assistance, call center, front desk, client support or remote operations experience.
• Strong written and verbal communication skills with ability to teach professional etiquette and service standards.
• Practical knowledge of email, calendars, meeting tools, shared documents and task management tools.
• Prior training, coaching or team supervision experience is an advantage.
• Preferred Attributes
• Strong facilitation, mentoring and communication skills.
• Ability to teach beginners using simple language and hands-on demonstrations.
• Ability to prepare slides, handouts, practical exercises and assessment tasks.
• Ability to support physical, virtual or blended training delivery.
• Commitment to professionalism, punctuality, integrity and measurable trainee outcomes.

go to method of application »

Role Summary

• We are seeking an experienced and practice-oriented resource person to support trainees and small business operators to convert skills into income opportunities through business models, pricing, branding, customer acquisition, digital enterprise management and market access. The ideal candidate must be able to teach clearly, demonstrate practical tasks, mentor trainees and support measurable learning outcomes.

Key Content Focus

• Business model development and service packaging
• Branding, value proposition, pricing and simple financial records
• Customer acquisition, sales channels and digital market access
• WhatsApp Business, social pages, online catalogs and digital payment readiness
• Enterprise coaching, pitch preparation and post-training business follow-up

Key Responsibilities

• Develop and deliver practical enterprise acceleration sessions aligned with the SSE component of the programme.
• Help trainees identify how acquired skills can become jobs, freelance services or micro-businesses.
• Guide trainees to create business models, service packages, price lists, customer profiles and market access plans.
• Support enterprise pitching, mentorship, business readiness assessment and post-training follow-up frameworks.
• Provide reports on trainee enterprise readiness, business ideas, market linkage opportunities and support needs.

Required Qualifications and Experience

• HND/Bachelor's degree in Business Administration, Economics, Marketing, Entrepreneurship, Management, Development Studies, ICT or a related field.
• Minimum of five years preferred experience in entrepreneurship development, SME advisory, business development, enterprise training, digital business support or market access programmes.
• Strong understanding of Nigerian SMEs, informal businesses, youth employment, freelancing and self-employment pathways.
• Ability to develop simple business plans, pricing models, go-to-market plans, branding guidance and market linkage strategies.
• Experience with government, donor, NGO, incubation, vocational or enterprise development programmes is an advantage.

Preferred Attributes

• Strong facilitation, mentoring and communication skills.
• Ability to teach beginners using simple language and hands-on demonstrations.
• Ability to prepare slides, handouts, practical exercises and assessment tasks.
• Ability to support physical, virtual or blended training delivery.
• Commitment to professionalism, punctuality, integrity and measurable trainee outcomes.