Jobs at Careers Verified

Key Responsibilities
Customer Service:

• Greet and welcome guests warmly upon arrival.
• Present menus and answer questions about menu items, specials, and promotions.
• Make recommendations to customers based on their preferences.

Order Taking and Processing:

• Accurately take food and beverage orders from customers.
• Enter orders into the Point of Sale (POS) system.
• Communicate specific dietary needs or special requests to the kitchen staff.

Serving Food and Beverages:

• Serve food and drinks in a timely and organized manner.
• Ensure dishes and drinks are delivered to the correct customers.
• Refill beverages and respond promptly to customer requests.

Cleanliness and Hygiene:

• Maintain cleanliness of the dining area, including tables, chairs, and service stations.
• Set up and clean tables before and after guests leave, ensuring readiness for the next service.

Cash Handling and Billing:

• Present the bill to customers and process payments (cash, card, or mobile payment).
• Accurately handle transactions and provide receipts.

Problem Resolution:

• Address customer complaints or concerns in a calm and professional manner.
• Escalate issues to management if necessary.

Team Collaboration:

• Work closely with kitchen staff, bartenders, and other team members to ensure seamless service.
• Assist colleagues during busy periods or whenever needed.

Upselling and Promotions:

• Upsell menu items such as desserts, drinks, or specials.
• Inform customers about ongoing promotions or new items.

Job Qualifications

• Interested candidates should possess an OND / SSCE / GCE / NECO qualification with 1 year work experience.

Key Skills and Attributes:

• Strong communication and interpersonal skills.
• Excellent multitasking and time-management abilities.
• Positive attitude and high energy.
• Ability to work in a fast-paced environment.
• Attention to detail and commitment to hygiene standards.
• Basic math skills for handling payments and tips.

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Job Summary

• A gateman ensures the safety and security of a property by controlling access, monitoring movement, and maintaining order at entry and exit points. This role requires vigilance, professionalism, and excellent communication skills.

Key Responsibilities
Access Control:

• Monitor and control the entry and exit of individuals, vehicles, and goods.
• Check identification, visitor logs, or access passes as required.
• Deny unauthorized access and report suspicious activities immediately.

Security Monitoring:

• Conduct regular checks around the premises to ensure security.
• Observe and report any unusual behavior or security breaches.
• Operate surveillance equipment or alarms if available.

Visitor Management:

• Welcome and direct visitors or guests politely and professionally.
• Record visitor details in a logbook or digital system.
• Provide directions or assistance to visitors when necessary.

Gate and Property Maintenance:

• Ensure gates and barriers are functional and secure at all times.
• Keep the gate area clean and organized.
• Report any damage to property, gates, or security equipment.

Communication:

• Liaise with management, security personnel, or law enforcement in case of emergencies.
• Notify appropriate personnel about deliveries, maintenance crews, or contractors.
• Maintain clear and concise communication through phones, radios, or intercoms.

Emergency Response:

• Respond promptly to alarms or emergencies, such as fire, theft, or accidents.
• Assist in evacuations or other emergency procedures when necessary.

Key Skills and Attributes

• Vigilance and attention to detail.
• Good communication and interpersonal skills.
• Physical fitness and stamina to handle long periods of standing or walking.
• Ability to remain calm and act decisively in emergencies.
• Basic record-keeping and reporting skills.
• Candidates should possess an SSCE / OND qualification with 1 - 2 years experience.

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Job Description

• The candidate will attempt to collect payment on overdue bills by informing customers of their debt and their various options for repayment.
• When agreeable payment terms are not reached, collections officers take further action in order to collect payment on debts.
• Candidates will typically work in call center and office environments during daytime, evening, and weekend work shifts, both full- and part-time hours.
• The candidate will report to a direct manager or supervisor as assigned and work as part of a large team of collections officers.

Duties and Responsibilities

• Collections officers are hired by many types of businesses that serve a large customer base and by collections agencies, but job duties do not vary much from company to company.

Core responsibilities for collections officers include:
Make Calls to Clients:

• The candidate will attempt to locate and contact clients, primarily over the phone, in order to talk with them about their debts.
• This includes calling customers at home, at work, and on their cellular phones.
• Negotiate Payment Schedules:
• The candidate will speak to customers to negotiate payment plans and payment schedules that suit their current financial situation while still satisfying the debt.

Advise Customers:

• The candidate will advise customers on their various payment options. If no payment agreement can be reached, collections officers inform customers of further actions that may be taken to collect overdue debts.

Maintain Customer Files:

• The candidate will keep customer files updated, recording times and dates that contact has been made and noting information that customers have received about their debt.

Prepare Statements:

• The candidate will prepare statements to be given to credit departments and banks when customers fail to meet their payment agreements or when no payment agreement can be made.
• When customers fail to meet their payment obligations and fail to make payment agreements, collections officers write letters to credit agencies, insurance companies, lawyers, and customers’ employers to collect debt without the customer’s aid.

Answer Phones:

• The candidate will answer incoming calls from customers and other individuals.

Requirements

• Candidates should possess a Bachelor’s Degree qualification with 1 – 2 years work experience.

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Key Responsibilities
Training and Skill Development:

• Participate in training programs to learn company policies, products, services, and customer service techniques.
• Develop knowledge of customer support systems and tools, such as CRM software or help desks.

Customer Interaction:

• Handle customer inquiries through phone calls, emails, chat, or in-person interactions.
• Assist with basic customer questions and provide accurate information about products or services.

Problem-Solving:

• Address customer concerns and escalate complex issues to senior staff or supervisors.
• Follow up on unresolved customer issues to ensure satisfaction.

Record-Keeping:

• Document customer interactions, feedback, and complaints accurately.
• Maintain records of inquiries and resolutions for future reference.

Collaboration:

• Work closely with team members and other departments to ensure a seamless customer experience.
• Provide feedback to improve processes and customer satisfaction.

Learning Company Standards:

• Understand and follow company policies, standards, and protocols in customer interactions.
• Learn to maintain professionalism and empathy while addressing customer needs.

Performance Evaluation:

• Accept feedback from supervisors and trainers to improve skills.
• Track progress in learning and development programs.

Qualifications

• Minimum of a High School Diploma or equivalent.
• No prior experience required; interest in customer service is essential.
• Proficiency in English (additional languages are a plus).
• Willingness to undergo training and mentorship.

Key Skills and Attributes:

• Excellent communication skills (verbal and written).
• Strong listening and problem-solving abilities.
• Positive attitude and eagerness to learn.
• Ability to work in a team and adapt to a dynamic environment.
• Basic computer literacy and familiarity with common office software.

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Job Summary

• We are seeking a highly qualified and experienced Senior Lawyer to handle complex legal matters, provide expert legal advice, and represent our clients in various legal proceedings.
• The ideal candidate will have a strong track record in litigation, criminal cases, and debt recovery, with established connections with the Economic and Financial Crimes Commission (EFCC), Nigeria Police Force, and other government agencies.

Responsibilities

• Handle complex litigation cases, including criminal matters and debt recovery.
• Provide expert legal advice to clients and stakeholders.
• Develop and implement effective legal strategies to achieve desired outcomes.
• Foster and maintain strong relationships with government agencies, including EFCC and the Police.
• Collaborate with internal teams to ensure seamless legal support.
• Stay up-to-date with changing laws and regulations, ensuring compliance and best practices.

Requirements

• LL.B and BL degrees from reputable institutions.
• Minimum 10 years of experience incriminal law, and debt recovery.
• Strong connections with EFCC, Police, DSS and other government agencies.
• Proven track record of success in complex legal cases.
• Excellent communication, negotiation, and advocacy skills.
• Ability to work under pressure and meet deadlines.
• Strong analytical and problem-solving skills.

Benefits

• Competitive salary (negotiable).
• Opportunity to work with a reputable organization.
• Collaborative and dynamic work environment.