Jobs at Mulligan Hotel

Job Responsibilities

• Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner.
• Speak with others using clear and professional language using appropriate etiquette.
• Taking beverage orders and serving them to guests on a timely manner.
• Always respond to guest requests in a timely, friendly and efficient manner.
• Mix and garnish beverages according to recipe and portion control standards.
• Should be fully aware of the bar and lounge menu along with their prices.
• Good knowledge of wine selection, wine service and Beer service.
• Take guest beverage or food orders and input them to the point-of-sale system.
• Ensure knowledge of menu and restaurant promotions and any special offers.
• Replenish beverages and ensure guest satisfaction throughout the meal service.
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
• Should know basic cashiering procedures like handling money, processing credit and debit cards, making change.
• Clear tables and prepare for service by polishing cutlery, glassware and crockery etc.
• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.
• Stock and maintain the bar with all the required supplies and inventory (eg: beer, wine, spirits, paper products, straws, stirrers, condiments, glassware, ice cubes etc.).
• Assist in carrying out scheduled inventories of products and operating equipment.
• Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors or Manager.

Job Requirements
Education:

• Hotel Management Diploma holder, OND or similar qualification.
• Knowledge of computers, Wines, POS - Point of sales system.

Experience:

• 1 to 2 years experience as a Waiter/Waitress in a full-service hotel preferred

Other Requirements:

• Have sound knowledge of spirits, beers, wine, cocktails and coffee.
• Should have excellent communication skills.
• Flexibility to work longer hours as per business demand.
• Be courteous, professional and provide efficient service.

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Job Summary

• A Laundry Supervisor is responsible for running laundry department's day to day operations and also to deliver an excellent Guest experience while managing stock ordering and supplier relationships.
• Additional responsibilities include, up keeping training, performance evaluations, scheduling and supervising the personnel within the department.

Duties and Responsibilities

• Developing and putting into operation the current system and technical advancement in the field of Laundry operations.
• Formulating washing formula for stained loads.
• Ensuring the washing of linen and uniform as per standard.
• Maintenance and upkeep of all laundry equipment.
• Develop new methods for increasing laundry efficiency.
• Coordinate with the maintenance team for outstanding repairs of machinery.
• Overall controlling and supervision of the Department.
• Training and coordination with supporting Departments.
• Record and monitor laundry cost.
• Make reports and recommendations when required.
• Oversee the laundry equipment preventive maintenance program.
• Approve distribution of linen to guestrooms and food and beverage department areas.
• Provide other duties and services as assigned by the Executive housekeeper.

Qualifications

• A Degree in Hospitality Management or its equivalent.
• Experience in high-end city operation with large rooms division.
• Good business mind and commercial flair.
• Service minded and ability to involve and support operations.
• Business savvy and good people skills.

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Job Description

• Handling all aspects of a busy hotel sales & marketing operation
• Organizing & participating in site visits and completion of all follow-up actions & documentation.
• Selling, supporting, and advising on all aspects of events.
• Coordination, promotion, and growth of the property’s attractions.
• Increasing brand awareness across all mediums.
• Make lists of potential clients and conduct surveys to identify guests actively seeking a hotel
• Contact guest via calls or arranged meetings to discover their needs and requirements
• Prepare and present sales proposals to potential clients, highlighting the best features and qualities of the hotel
• Provide guest with a list of available services and their accompanying prices and offer discounts when necessary
• Assist clients in selecting the most appropriate service that best meets their specifications and needs
• Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement
• Collaborate with members of staff to ensure clients have a good time
• Monitor the guest service quality of the hotel to ensure customers are tended to appropriately
• Conduct price negotiations with guests on behalf of the hotel management to reach a favourable bargain for both parties.
• Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals
• Set annual budgets and implement strategies effective for achieving set targets.

Qualifications & Skills

• Bachelor's Degree in Marketing, Social Management, or a related field.
• Minimum of 2 years of experience in a Sales / Marketing or relevant customer facing experience role.
• Strong digital skills with relevant qualification.
• Excellent organizational skills with the ability to prioritize tasks and manage time effectively
• Confident communication and presentation skills
• Self-motivator with the ability to achieve set goals & who can work well on their own initiative
• Hands on attitude to getting things done.
• Proven track record of exceeding sales targets
• Proficient in Excel, PowerPoint, Word, Canva (desirable) Experience using Opera, or a similar database management system (desirable).

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Position Summary

• We are looking for a skilled Cook to prepare delicious meals according to menu.
• Cook dishes that will delight our customers with their taste and timely delivery.
• An excellent cook must be able to follow instructions in cooking and delivering well-prepared meals.
• They must be deft in moving around the kitchen and apt in multi-tasking
• Experience in using various ingredients and cooking techniques is also important.

Responsibilities

• Keep a sanitized and orderly environment in the kitchen.
• Monitoring supplies stock as needed.
• Ensuring that cooking utensils are clean before each use.
• Cleaning and sterilizing food preparation areas.
• Preparing ingredients to use in cooking.
• Cooking food in various utensils or grillers.
• Set up workstations with all needed ingredients and cooking equipment.
• Check food while cooking to stir or turn.
• Ensure great presentation by dressing dishes before they are served.
• Ensure all food and other items are stored properly.
• Check quality of ingredients.

Requirements

• Proven experience working as a Cook.
• Hands-on experience with various kitchen equipment
• Advanced knowledge of culinary, baking and pastry techniques
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Up-to-date knowledge of cooking techniques and recipes
• Familiarity with sanitation regulations
• Culinary School Diploma preferred.