Current Openings at Critters Veterinary Centre

Job Summary

• The veterinary technician will provide exceptional delivery of premium service to pets: bathing, grooming and ensuring thorough cleaning of dog’s kennels, clinic, admission rooms, boarding rooms and the general premises of the organization.

Job Description

• Conduct grooming which includes: bath, ear & anal gland cleaning, nail clipping, fur brushing and hair cut for pets.
• Providing assistance to doctors as required in cases of restraint, drug administration and general cleaning.
• Overseeing de-matting and detangling dogs as required.
• Prepare, observe, monitor and feed dogs on boarding.
• Identify and communicate any pet health issue to the medical department and client.
• Recommending grooming techniques/products to client.
• Ensure all working equipment’s are thoroughly cleaned and sterilized after use.

Job Requirement

• OND/SSCE qualification.
• Good communication skills.
• Attention to details
• Must be comfortable with pets.
• Ability to drive is a plus.

Remuneration

• Gross Monthly Salary: NGN180,000
• Accomodation is available.

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Job Summary

• The ideal candidate will manage all customer's requests for services and products offered in the organization, enlighten clients on features and benefits of goods or services to be purchased, and deliver excellent customer experience.

Responsibilities

• Respond to customer inquiries in a prompt and courteous manner.
• Provide relevant benefits and features of products and services offered.
• Documenting accurately all customer information on organization software.
• Process orders efficiently and accurately.
• Providing timely and consistent feedback to customers.
• Soliciting and resolving customer complaints within the defined resolution timeframe.
• Upselling and cross-selling to clients on products and services.
• Maintain a clean ambiance of the working station and environment.
• Maintain a positive and professional demeanour at all times when interacting with clients, colleagues, and third parties.

Requirements

• Minimum of B.Sc Degree / HND qualification in any field of study.
• Minimum of two (2) years’ experience as a customer support or marketing officer.
• Excellent communication, reporting, and interpersonal skills.
• Active listening skills.
• Must be comfortable with pets (dogs & cats).
• Soft Skills Requirement.
• Emotional Intelligence.
• Team player.
• Prmoximity to Lekki is an advantage.

Gross Salary
N200,000 / Month.