Latest Jobs at Standard Chartered Bank

Job Summary

• Provide accurate and timely pre-processing, scanning, registration, custody and handover of documentary trade and client instructions.
• Support delivery of agreed turnaround times, robust operational controls and complete transaction records across Core Trade Operations.
• Contribute to safe, compliant and client-focused trade processing in line with Group policies, local regulations and conduct standards.
• Deliver excellent client service to the bank’s client.

Key Responsibilities

Trade Document Intake and Pre-processing

• Receive and time-stamp Final Exchange Control Documents, input reference details, register instructions and scan them to the processing team
• Scan all registered documents to the processing team, generate the Automated shipping document (ASD) report and upload shipping documents to ASD.

Processing Control, Custody and Reporting

• Prepare PPS and document checks for Letters of Credit (LC) and Bills for collection (BFC) originals, monitor workflow movement to the maker queue and hand over documents to processors against signed registers.
• Maintain secure custody of unprocessed documents, escalate outstanding items promptly and report daily status, including processed, pending and misrouted transactions.

FECD and Client Instructions

• Receive and time-stamp final exchange control documents (FECDs), input reference details, register instructions on TD and scan them to the processing team
• Register local-product instructions and hand them over promptly to the appropriate desk officer.

Risk, Governance and Conduct

• Execute activities in accordance with product programmes, country addenda, sanctions requirements, anti-money laundering procedures, legal and compliance policies and local regulations.
• Identify and escalate suspicious activity, operational-risk issues, control breaches and turnaround-time exceptions to the line manager and relevant risk stakeholders.
• Support business monitoring, audits, assurance reviews, business continuity arrangements and implementation of regulatory changes.
• Display exemplary conduct, live the Group’s valued behaviours and support fair client outcomes, effective financial markets, financial crime compliance and the right environment.

Additional Operational Responsibilities

• Support Foreign Exhange (FX) utilisation for loan liquidation and related reconciliation activities.
• Support loan-extension processing and follow up with the Standard Chartered Bank (SCB) London team.
• Maintain accurate registers and records for pre-processing, scanning, safekeeping, post-processing, dispatch, endorsements, substitutions, archival and applicable local products.

Client Service

• Build strong relationships at transactional and operational levels and deliver service in line with agreed standards.

Skills And Experience
Must-have Skills

• Trade Products and Processes
• Service Delivery and Operations
• Process Management and Operational Risk

Other Skills

• Customer Focus
• Communication and Stakeholder Collaboration
• Analytical and Problem Solving
• Digital Tools and MS Office

Motivations

• Motivated by delivering high-quality, accurate and timely processing while maintaining strong controls and compliance with regulatory requirements, Group policies and agreed service standards.
• Energised by identifying process-improvement opportunities and enhancing efficiency, control effectiveness and the experience of clients and internal stakeholders.
• Thrives in a fast-paced, high-volume environment that requires attention to detail, sound judgement, critical thinking and effective prioritisation to meet turnaround times.
• Driven by collaborating with processors, processing teams, business partners and risk stakeholders to resolve issues, achieve shared objectives and deliver sustainable operational outcomes.
• Demonstrates resilience and adaptability when managing changing priorities, control requirements and continuous business transformation.
• Motivated by taking ownership, learning continuously, sharing knowledge and contributing to a culture of accountability, client focus and continuous improvement.

Qualifications

Key Experiences

• Operational experience in trade services, including documentary trade processing, document handling, scanning, registration and custody controls.
• Working knowledge of trade products, process flows, relevant regulations, accounting rules and service-quality principles.
• Experience managing multiple tasks under pressure while meeting control standards and agreed turnaround times.

Certifications / Qualifications

• University degree or equivalent qualification.

Languages

• English – professional working proficiency.

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Job Summary

• Ensure all outward telegraphic transfers are processed completely, according to customer request while      observing all policies, regulations, and controls.  
• Ensure all cases of reported delayed or non-receipt of OTT are promptly investigated and resolved.  
• Ensure that ITT’s which cannot be processed due to incomplete/non-receipt of disposal instructions are promptly investigated   
• Ensure that foreign currency clearing is done in accordance with laid down policies and procedures in a safe and controlled environment without losses.  
• Ensure all outstanding items on the Nostro/Suspense related to international transfers are promptly investigated and resolved.    
• To ensure “end to end “processing of STS Cheques adhering to all policies and procedures and maintaining quality service  

Key Responsibilities

Payments  

• Laise with Team Lead on decisions regarding daily operational activities relating to International Payment transactions in compliance with operational procedures and regulatory controls  
• Processing of all foreign currency clearing transactions in compliance with operational procedures and regulatory controls  
• To conduct call-back confirmation for all OTT transactions processed in the unit in line with call-back procedures and to conduct 2nd level call-back confirmation for branch transactions in accordance with the transaction amount limits and subject to delegated authority limit.  
• Ensure timely processing of all outward payments to the GBS processing team checking that all relevant details have been accurately captured on DOTOPAL both the manual regulatory and N-STP S2B payments. 
• Review and treat scanned OTT instructions on RCP  
• Follow up with GBS Chennai to ensure that responses are sent out for all enquiries and chasers regarding OTT. 
• Undertake all Key Control Reviews.  
• Ensure full understanding of all relevant policies and procedures especially the CBN FX document to ensure there are not breaches or exceptions.
• Assisting the Lead, Cross border payments and Head of Cash Management Operations on Recovery strategies (DR & BCP) 
• Work with Team Lead, Cross border payments to coordinate the Evacuation Process, roll call, compliance to departmental responsibilities as defined in the Departmental BC 

Service  

• Communicate with branches to ensure speedy forwarding of OTT documents to meet the standard processing deadlines.  
• Provide appropriate support to the product programs initiated by Corporate and Institutional Banking and Wealth and Retail Banking
• Ensure adequate communication between the department and both internal and external customers.
• Ensure all client transactions and queries are handled promptly and confirmed to both client and the relationship team.   
• Investigation (Nostro / Suspense Accounts)  
• Daily review of outstanding Items on Nostro reconciliation, ensuring that there are no outstanding Items over 1 days.  
• Escalate all items outstanding over 3 days  
• Review and ensure that all outstanding items on all payment suspense account are closed timely. Ensure no outstanding Items beyond the approved life span of the respective accounts.  

Others

• Provides input to the development and enhancement of Cross border payment products especially as it relates to systems and procedures.
• Reviews internal systems to seek ways of improving processes to ensure smooth workflows are achieved.  
• Seek opportunities for improvement of workflow to improve client service experience and  reduce costs.  
• Performing other duties as may be assigned by manager  
• Assist Info Tech and Ops to create and maintain a compliance culture through sample testing of compliance monitoring undertaken as RP, training, periodic self-assessments, generating accurate and timely reports, compliance monitoring plan, assessment of regulatory risks and ensure that controls exist to mitigate them.  
• Assist the compliance function by communicating effectively internal policies/guidelines and regulatory requirements, proactively alerting compliance issues, implementing departmental operating instructions to ensure compliance with internal policies and external regulatory requirements and coordinate in regulatory inspections.  

Money Laundering  

• Ensure to remain alert to the risk of money laundering and assist in the bank’s effort in combating it by adhering to the key principles in relation to: “identifying our customer, reporting suspicious transactions, safeguarding records and not disclosing suspicions to customers to protect both customers and banks’ interest.  
• Follow up with the Sanction team handling for both FCY Outward Telegraphic Transfer and FCY Inward Telegraphic Transfers.  

Health and Safety  

• Ensure that the contractors working in own area or working for the team work in a safe & healthy manner.  
• Take reasonable care for the health and safety of co-workers and those who may be affected by own actions or omissions;  
• Co-operate with Management to support and promote Health and safety in the workplace;  
• Ensure that own actions do not put others at risk;  
• Work in a healthy and safe manner;  
• Encourage others to work in a healthy and safe manner;  
• Report all accidents* and incidents**; and  
• Bring to the attention of the management any hazard in the workplace   

Skills and Experience

Must-have Skills

• Excellent written and verbal communications  
• Good analytical skills to analyse, interpret, resolve and change workflow and improve productivity
• Ability to identify, analyse and manage operation risks

Other Skills

• Good PC skills - word processing and spreadsheets/PowerPoint
• Adaptable and flexible Independent and innovative

Qualifications

Key Experiences

• Thorough knowledge of Central bank of Nigeria foreign exchange Manual and associated regulations/ and In-depth knowledge of SCB’s Payment policy manual and swift standards.

Certifications/Qualifications

• Degree plus 3 years banking experience  
• Languages
• English Language