Technical Officers at FHI 360

Job Purpose: 

• Under the overall supervision of the Consortium Coordinator, the Senior Technical Officer Monitoring & Evaluation (STO, M&E) will; implement the M&E plan for the BHA consortium, ensuring partners are supported to regularly collate and report data. In addition, the STO, M&E will harmonize and standardize data and information management across the consortium, ensuring consistent understanding and application of consortium-level M&E commitments.

Duties and responsibilities:

Monitoring:

• Ensure that the project has a solid MEAL plan, Indicator Performance Tracking Tables (IPTT).
• Support the consortium Program and MEAL teams in updating the indicator tracking tables and provide necessary MEAL guidance regarding project performance.
• Lead in the development of harmonized tools and guidelines for data collection, collation and reporting across the consortium.
• Maintain a program database and ensure that the databases are updated regularly.
• Capacity building of program staff on project related M&E templates/forms for data collection;
• Organize field visits to monitor program activities/interventions against work plans and Quality Benchmarks/Quality Checklists and produce & share reports with program team as well as management team based on quality and accountability findings; and carry out follow-up monitoring visits to follow up on actions agreed.
• Lead in conducting data quality assessments to ensure that data reported is validated, is accurate and consistent while providing feedback as necessary to program teams;
• Analyze program performance data against established indicators and targets on a monthly basis;
• Collaborate with program teams in developing quality program reports as per reporting calendar.

Evaluation:

• Work with the technical teams to develop and implement an innovative plan for generating and sharing evidence to identify key issues for adaptive management and sharing feedback to consortium members and wider stakeholders on findings.
• Provides leadership, strategic direction, and oversight of the consortium’s learning approach.
• Working in close coordination with the technical teams to provide problem driven and adaptive evaluation approaches, using the results of evaluations to adapt programme activities.
• With support from communications, MEAL and programs teams develop quality monitoring activities and impact documentation.

Accountability:

• Work with the technical teams to develop and implement a strong accountability plan, adopting the use of digital innovation to better leverage beneficiary feedback, information sharing, and promote transparency, dialogue and trust around devolution processes.
• Ensure the consortium Accountability framework and Complaint Feedback Mechanism (CFM) are functional and accessible to beneficiaries.
• Ensure that the agreed action plans are followed in timely manner by program team and that the feedback loop is closed.
• Maintain a consortium complaints and feedback database while performing regular analysis of the feedback data.

Learning:

• Work with the technical teams to develop an innovative learning plan for the programme, providing leadership and oversight of the consortium’s learning approach.
• Adopt the use of digital technology to facilitate innovative strategies for shared learnings across all stakeholders and ensure the key learning's are incorporated in upcoming plans and interventions.
• Perform other duties as assigned by Supervisors.

Knowledge, Skills & Attributes:

• Excellent knowledge of digital data collection tools and accountability systems
• Excellent advanced quantitative and qualitative data analysis skills
• Demonstrable track-record in data management, with the ability to manage large datasets and databases.
• Ability to analyze and disseminate complex information to a range of stakeholder audiences.
• Computer literacy, particularly in Word, Excel, and PowerPoint;
• Strong familiarity with project management cycle [design/implementation/M&E]
• Experience of solving complex issues through analysis, adapting and innovating where necessary, and defining a clear way forward and ensuring buy in.
• Highly developed cultural and political awareness and ability to work well in an international and matrix management environment with people from diverse backgrounds and cultures;
• Excellent planning, coordination, and reporting skills, with the ability to organize a substantial workload comprised of diverse tasks and responsibilities;
• Strong communication and interpersonal, with experience working in multicultural teams;
• Commitment to FHI360 values; uses ethical considerations to guide decisions.
• Solid understanding of Safeguarding and Accountability to Affected Populations (AAP). 
• Flexible, respectful, willing to cooperate with and support project stakeholders including colleagues, beneficiaries, local community, and local leaders.
• Safeguarding of Children:  FHI 360 is committed to protecting the dignity, rights and well-being of all children involved in its programs and activities around the world.
• Proven experience in working with IDPs or refugees, returnees, and host communities. 
• Experience in multi-sectoral approaches in humanitarian work is essential covering at least two of the following sectors: Health, WASH, Protection, Nutrition, Shelter and Settlement, Agriculture, Food Assistance, Multipurpose Cash Assistance and Economic Recovery and Market System.

Qualifications and Requirements:

• Bachelor's Degree in Statistics, Computer Science, Information Management, Economics, or information technology with 7 – 9 years relevant experience. Or
• Master's Degree in Statistics, Computer Science, Information Management, Economics, or information technology with 5 – 7 years relevant experience. With minimum of 5 years practical experience in M&E system development coordination/implementation in a large international non-governmental organization or other international relief/development body for large and complex grants, consortium experience is an added advantage.
• Experience in MEAL for humanitarian projects is preferred.

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Basic Function:

Under the overall supervision of the Consortium Coordinator, S/he will coordinate with consortium partners in designing and implementating of activities and support the Consortium partners to ensure Shelter/NFI/ activities are in line with global cluster policies and strategic directions, coordinating the operational response among all partners in the consortium.

The Technical Officer supports the Consortium partners to enable them to respond more effectively to the needs of the affected population by ensuring a coordinated approach across sites and organizations, facilitating consortium activities and contributing to the development and maintenance of a strategic vision and program/operational work plan. They also ensure coordination on inter-sector  activities and cross-cutting issues.

Duties & Responsibilities:

Ensure a harmonized and coordinated multi-sectorial response by contributing to the development of a consortium strategy in coordination with all partners including relevant authorities. Contribute to consortium partners Shelter strategy development and provide input on needs and gaps to all consortium partners Assist in Management and implementation of soft programming aspects of the delegated projects such as distributions, beneficiary selection, trainings, within the consortium Ensure that projects target beneficiaries most in need of protection Provide regular consortium progress reports to Consortium Manager Promote and share ideas for improvement and necessary changes in the activities Ensure capacity building of project staff and transfer key skills Liaise and collaborate with relevant local authorities and other key stakeholders Promote the rights of IDPs/returnees in line with the advocacy strategy Coordinate with consortium partners in regard to community emergency needs Ensure consortium partners develop and implement shelter/NFI market-based interventions in coordination with Shelter social coordinator, shelter program manager and shelter specialist Ensure standards and SOPs for protection and gender mainstreaming, beneficiary selection and distribution are known and applied in the field Participate with consortium partners in rapid assessments in new areas of intervention Record and document good practices, lesson learned and establish a database in coordination with shelter specialist and M&E to capture Shelter program performance. Ensure and monitor that all SNFI partners implement cluster standards and guidance across targeted sites. Ensure monitoring and evaluation of the impact of activities conducted by the cluster partners, considering Accountability to Affected Populations principles and mechanisms. Organize joint field missions, needs assessments and analysis among consortium partners and participate in joint inter-cluster needs assessment exercises as appropriate to ensure that identified needs, gaps and priorities are as evidence-based as possible. Ensure that the consortium response plan is updated regularly according to evolving needs and that it establishes indicators by which performance of the consortium can be measured; ensure inclusion of the strategy in common appeals and pooled funds mechanisms. Coordinate closely with all partners to collect and collate agreed upon SNFI reporting tools;ensure that the cluster has a clear Information Management strategy in place, along with adequate IM mechanisms. Ensure proper communication and information flow among partners. Facilitate discussion and agreement on the use of common standards and tools among cluster partners; ensure integration of cross-cutting issues, such as age, gender and environment. Promote awareness of and adherence to relevant policy guidelines, codes of conduct and examples of good practice by all consortium partners, taking into consideration the possible need for local adaptation both in terms of language and content. Perform such other duties as may be assigned.

Knowledge, skills and abilities:

• Professional Experience in Shelter, Non-Food Items, at a managerial level in emergency and conflict and post conflict environments;
• Has Shelter/NFI technical and managerial experience to guide and lead the Shelter/NFI project teams/partners;
• Has experience within the humanitarian architecture and with humanitarian appeals, humanitarian response plans and common humanitarian funds;
• Excellent Accuracy, Monitoring and Evaluation, Managerial and Organizational skills, and ability to work with minimal supervision;
• Flexibility, resilience and ability to deploy to deep field locations; delivers on set objectives in hardship situations.
• Works effectively with Donors, local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives;
• Excellent interpersonal and communication skills including relationship management, influencing skills, networking;
• Solid computer skills, including proficiency in MS Office package (Office, Excel, Power Point,Outlook), internet and Email;
• Demonstrated Strong networking capacities for constructive relationships with all humanitarian actors.
• Working proficiency with relevant USAID/BHA or other applicable policies and regulations.
• Operational familiarity with international humanitarian architecture and core coordination processes for large-scale emergencies.
• Promote Prevention of Sexual Exploitation and Abuse (PSEA) standards and Red Cross and NGO Code of Conduct.
• Excellent writing, editing, communication and presentation skills as well as familiarity with fundamentals of external communication in a humanitarian context are essential.
• Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas. 
• Ability to provide clear messages on complex issues.
• Must be articulate, professional, and able to adjust communication methods based on the audience.
• May work in insecure locations with minimal infrastructure or amenities.

Qualifications and requirements:

• BA/BS degree in a relevant field such as engineering, architecture, social sciences, or others with 5-7 years’ experience.
• MA/MS degree in a relevant field such as engineering, architecture, social sciences, or others with 3-5 years’ experience.
• Prior work experience in a non-governmental organization (NGO)
• Experience with market-based interventions (cash and voucher)
• Experience in implementation of Multipurpose Cash Assistance is an added advantage.

Typical Physical Demands:

• Typical office environment. Ability to sit and stand for extended periods of time; ability to lift 5-50 lbs.

Technology to be Used:

• Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand held devices.

Travel Requirements:

• Less than 25 %

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Basic Function:

Under the overall supervision of the Consortium Coordinator,

• S/he will take a leadership role, providing oversight and guidance to the design and implementation of activity interventions in the Consortium.
• The Technical Officer, Food Security and Livelihoods will work with consortium partners to manage staff in programs and technical units, to ensure the successful implementation and adaptive management of the program.
• S/He will play a significant role in coordination with consortium partners and other stakeholders, including program participants, local partners, and the private sector. S/He would possess substantial experience in livelihoods as well as managing complex, multi-year USAID/BHA or other international donor-funded programs.
• The Technical Officer, Food Security and Livelihoods supports the Consortium partners to enable them to respond more effectively to the needs of the affected population by ensuring a coordinated approach across sites and organizations, facilitating consortium activities and contributing to the development and maintenance of a strategic vision and operational response plan. S/He ensures coordination on inter-sector activities and cross-cutting issues.

Duties & Responsibilities:

• Ensure partners develop comprehensive and evidence-based approach to strengthening livelihoods and increase incomes that ensures vulnerable households are able to meet basic food and nutrition needs in addition to becoming more economically secure.
• Ensure partners design innovative, market-based approaches that engage both the public and private sector in addressing critical barriers to consistently profitable livelihoods. These approaches should build the food and income generating capacity of populations, limit or eliminate subsidies, and increase the likelihood of sustained outcomes. Interventions should address on-farm, off-farm, and/or non-farm livelihoods, specifically prioritizing vulnerable groups.
• Ensure partners manage and mitigate risk through monitoring national and local issues that may impact programming, in close coordination with program staff.
• Ensure partners Manage key functions of the project to meet donor expectations in terms of timely and quality results and budget, ensuring coordination between consortium partners
• Promote, uphold and model a commitment to the efficient use of agency and donor resources. Help ensure compliance with donor grants, including financial tracking and oversight of partner budgets, finance, administration and reporting to the donor.
• Coordinate with partners to Integrate data analysis, reflection, interpretation and use with ongoing project activities, as needed and in coordination with the M&E Lead and SLA.
• Provide regular consortium progress reports to Consortium Manager

• Work closely with the Consortium Coordinator, Sector lead and Consortium partners to ensure technical and administrative implementation of high impact, proven interventions, while ensuring that the project meets stated goals and reporting requirements.
• Maintain relationships with key staff of consortium partner in related areas of responsibility. Coordinate with key staff and consortium partners to carry out activities in accordance with the work plan and timelines for deliverables.
• Manage partnerships with Consortium partners and foster a positive and collaborative working environment inclusive of both local and international, public and private staff and stakeholders working towards program objectives.
• Collaborate with senior management team to achieve activity objectives, while evaluating program effectiveness and determining corrective actions needed to achieve objectives.
• Work with consortium partners to Coach and mentor staff to plan and implement food security activities, including budgeting allocations, procurement, and coordination with relevant stakeholders.
• Create and maintain a staff environment that promotes learning, sharing ideas, solutions, and challenges. Promote staff capacity to detect, analyze and respond quickly to deficiencies. Identify performance gaps and training opportunities for FHI 360 and consortia staff members, recommending trainings and technical assistance needed.
• Perform such other duties as may be assigned by Supervisor.

Knowledge, skills and abilities:

• Demonstrated experience effectively leading large-scale agriculture and livelihood programming intended to improve food, nutrition, and economic security through agricultural production and household resilience.
• Technical familiarity with the Resilience Food Security Activity (RFSA) sub-purpose themes, including savings and capita, income-generating activities, and agricultural production. The candidate must be considered a technical expert in at least two thematic areas, one of which must be agriculture.
• Demonstrated experience creating effective private sector linkages.
• Demonstrated experience and in-depth understanding of all components of livelihoods sector technical expertise, including selection, planning and management of small business; livelihood resilience and diversification strategies; market linkages; and private sector engagement.
• Experience in agriculture (crop and livestock) including seed systems, market systems, and environmental and cultural constraints to agriculture.
• Demonstrated experience implementing interventions for the development and enhancement of sustainable livelihood interventions including on-farm, off-farm, and/or non-farm livelihoods, from self-employment to small business creation, and demonstrate capacity to lead the collection, analysis, and utilization of information from a broad range of sources.
• Demonstrated experience providing technical guidance and support to the development of livelihood strategies/approaches and developing modules and programming on livelihood creation and expansion.
• Excellent leadership, program, organizational management, and oral and written communication skills.
• Ability to work well within a team, and to complete multiple tasks effectively and efficiently.
• Demonstrated ability to network and engage with a wide range of stakeholders, including program participants, project staff, donors, partners, and the private sector.
• Flexible and adaptable approach to working in a changing environment.
• Experience working on USAID/BHA or other donor-funded programs.
• Deep knowledge of the political, social, and economic context of Northeast Nigeria required.
• Experience working in conflict-affected or insecure areas, with Northeast Nigeria experience preferred. This includes experience implementing programs for fragile contexts and experience working with humanitarian coordination mechanisms.
• Operational familiarity with international humanitarian architecture and core coordination processes for large-scale emergencies.
• Promote Prevention of Sexual Exploitation and Abuse (PSEA) standards
• May work in insecure locations with minimal infrastructure or amenities.

     Qualifications and requirements:

• MA/MS degree in a relevant academic area—including agrobusiness, agronomy, food security, development studies, etc with 3-5 years of relevant experience with increasing technical responsibility leading to senior level expertise are required.
• BA/BS degree in a related field such as Agricultural, Social Sciences etc with relevant work experience and with increasing technical responsibility leading to senior level expertise are required with Management, or related field with 5 – 7 years relevant experience
• Experience in implementation of Food Assistance, Agriculture, Economic recovery and financial market is an added advantage
• Prior work experience in a non-governmental organization (NGO)

Typical Physical Demands:

• Typical office environment. Ability to sit and stand for extended periods of time; ability to lift 5-50 lbs.

Technology to be Used:

• Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand held devices.

Travel Requirements:

• Less than 25 %