Jobs at IT Horizons Limited

Job Description

• We seek a highly skilled and motivated Team lead Security Presales Engineer to join our dynamic team. 
• The ideal candidate will possess deep technical knowledge of cybersecurity/Network security solutions and be able to work closely with sales teams to drive the success of customer engagements. 
• As a Security Presales Engineer, you will be responsible for delivering technical expertise, pre-sales support, and solution demonstrations to prospective clients while ensuring that their security needs are met effectively.
• Lead &collaborate with sales teams to understand customer requirements and recommend appropriate security solutions.
• Lead & Conduct technical presentations, product demos, and workshops to highlight the value of security solutions to potential clients.
• Act as a technical point of contact during the sales cycle, providing subject matter expertise in security technologies.
• Work & Lead the sales team to create technical content for RFPs, RFQs, and proposals
• Create solution architectures, proof of concepts (PoCs), and proof of value (PoV) based on the identified needs and ensure the proposed security solutions integrate seamlessly with existing customer infrastructure
• Maintain in-depth knowledge of the organization’s security solutions and capabilities to provide technical leadership and guidance to customers
• Work closely with the engineering and product management teams to understand new product features and enhancements
• Drive customer satisfaction by working closely with the engineering team to understand new product features and enhancements
• Achieve financial targets for the solution areas under your management.
• Evaluate and optimize solution performance periodically in line with organizational goals.

Qualifications & Skills

• CCNP or any industry security certification equivalent
• Candidates should possess a Bachelor’s Degree in relevant field with proven experience in designing and architecting security solutions.
• Experience working with multiple OEMs and vendors in the security ecosystem.
• Ability to align technical solutions with business goals and financial objectives.
• Excellent communicator, Strong analytical and problem-solving skills with a customer-first mindset.
• Familiarity with creating BOMs, pricing strategies, and solution configuration. Evaluate and optimize solution performance periodically in line with organizational goals.
• Up-to-date understanding of technology trends and emerging solutions in the security domain.

go to method of application »

Job Summary

• As a network and collaboration engineer, you will be responsible for deploying, manage and support enterprise networks. 
• Configure, install, support, and troubleshoot voice, video and enterprise network equipment.
• Your role will include designing system configurations, documenting and managing the installation of a new network, and maintaining and upgrading existing systems, as necessary. 
• Oversee and execute planned network maintenance activity while minimizing impact to services. 
• You will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. 
• Provide technical leadership on operational and project related work.
• Design and implement plans to introduce new technology into the voice, video and enterprise networks while minimizing network outages and insuring a seamless end-user experience. 
• Collaborate with assigned team responsible to maintain and enhance the overall performance and availability of network infrastructure solutions to include data, video, voice, and wireless. 
• Analyze technologies and recommend upgrades/changes based on assessments of the organization's current and future network technology needs. 
• In this role, you will be responsible for designing and deploying enterprise solution architecture, coordinating installations and migrations, and managing SLAs for IP telephony applications. 
• You may also be required to troubleshoot LAN and WAN hardware systems and respond to customer inquiries. Performance of the solutions will be evaluated from time to time as deem fit by the organization. 
• You will be part of a team that is responsible for designing and developing scalable solutions that is in line with customer requirement. 
• You will be involved in project delivery and support activities from time to time as deem fit.
• Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.
• Oversee and execute planned network maintenance activity while minimizing impact to services.
• Provide technical leadership on operational and project related work. Design and implement plans to introduce new technology into the voice, video and enterprise networks while minimizing network outages and insuring a seamless end-user experience.
• Conduct thorough analysis of service results and respond to any escalated service delivery issues in a timely manner.
• Design solutions and create implementation and support models for technology encompassing a specific specialization or platform.
• Configure, install, support, and troubleshoot voice, video and enterprise network equipment.
• Work effectively with other IS teams and outsourcing provider(s) to ensure technology solutions are effectively managed and performed.
• Review reports to ensure all services are completely and successfully delivered. 
• Proactively intervene to correct problems when they are encountered. Use metrics to improve processes.
• Assist in the development of voice and video network operations processes, procedures, and documentation.
• Interface with the business users to elicit and define network communications requirements.
• Perform other duties as requested.
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
• Establishing the customer environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards
• Design and implementation of new solutions and improving resilience of the current environment.
• Analyzing existing VoIP networks and computer systems.
• Developing architecture plans for voice and data services.
• Installing network hardware modules including IP and PBX communication servers.
• Designing and implementing Cisco Unity systems.
• Troubleshooting VoIP network issues.
• Analyzing and upgrading network security systems and protocols.