Executive Sales Representative at Solar Depot Nigeria

JOB SUMMARY

• The Sales Representative is responsible for generating leads, following up with customers, closing sales, and promoting the company’s solar and inverter products. The role requires excellent communication, product understanding, and strong follow-up skills to convert enquiries to paying clients.

KEY RESPONSIBILITIES

Lead Generation & Sales

• Actively reach out to new and existing customers.
• Follow up on leads from social media, website, WhatsApp, referrals, and adverts.
• Conduct product presentations to customers.
• Convert leads into sales through effective communication.
• Explain system sizes, pricing, and installation process to customers.
• Visit clients for physical assessments if required.

Customer Relationship Management

• Maintain a positive relationship with customers before and after installation.
• Answer customer enquiries professionally and promptly.
• Handle objections and complaints politely.
• Maintain client database on Google Sheets / CRM.
• Ensure customer satisfaction after installation.

Product Knowledge

• Understand solar panels, batteries, inverters, and installation basics.
• Recommend appropriate system sizes based on customer needs.
• Explain product benefits clearly.

Reporting & Targets

• Meet weekly and monthly sales targets.
• Send daily reports on enquiries, follow-ups, and closed deals.
• Track customer interactions and update CRM.

KEY PERFORMANCE INDICATORS (KPIs)

• Number of qualified leads handled weekly
• Monthly sales achieved
• Conversion rate (leads → sales)
• Number of follow-ups completed daily
• Customer satisfaction and reviews

REQUIRED SKILLS & QUALIFICATIONS

• Previous experience in sales (solar sales is an added advantage)
• Strong communication and negotiation skills
• Ability to explain technical information simply
• Good follow-up habit
• Ability to work under pressure and meet targets
• Basic knowledge of solar/inverter systems (training provided)
• Must be active on WhatsApp, Facebook & calls