Jobs at Domeo Resources International (DRI)

Role Summary

• The Supermarket Manager is responsible for overseeing the daily operations of the store, ensuring excellent customer service, driving sales, maintaining inventory accuracy, supervising staff, and ensuring the supermarket runs efficiently and profitably. The role requires strong leadership, problem-solving abilities, and operational expertise.
• Only for people within jabi and it's environ

Key Responsibilities

• Oversee day-to-day supermarket operations.
• Manage and supervise staff including cashiers, floor attendants, and inventory personnel.
• Ensure excellent customer service and handle customer complaints professionally.
• Monitor inventory levels, place orders, and ensure timely restocking of shelves.
• Maintain store cleanliness, safety, and compliance with company standards.
• Prepare daily/weekly sales reports and analyze performance indicators.
• Implement promotional activities and ensure product displays are attractive.
• Train, coach, and motivate team members to meet performance targets.
• Ensure adherence to cash-handling procedures and financial controls.
• Coordinate with suppliers and ensure timely delivery of goods.

Qualifications & Experience

• Minimum of OND/HND/BSc in any related field.
• 2–5 years experience in supermarket management
• Experience handling fast-paced retail operations is an added advantage.

Technical Skills:

• Inventory Management: Ability to monitor stock levels, identify shortages, manage expiries, and coordinate reorders.
• Sales & Reporting: Proficiency in daily/weekly sales reporting, analyzing sales trends, and preparing performance summaries.
• POS & Retail Systems: Understanding of supermarket POS systems, cash-handling procedures, and reconciliation.
• Supplier & Vendor Management: Ability to manage suppliers, negotiate prices, and track deliveries.
• Store Operations Knowledge: Knowledge of merchandising, shelf arrangement, product categorization, and store layout improvement.
• Financial Knowledge: Basic understanding of budgeting, cost control, shrinkage reduction, and profit optimization.
• Compliance & Safety: Familiarity with workplace safety standards, hygiene practices, and regulatory requirements.

Soft Skills:

• Leadership & Team Management: Ability to supervise, motivate, and guide staff effectively.
• Communication Skills: Clear verbal and written communication for dealing with customers, staff, and suppliers.
• Customer Service Orientation: Strong focus on addressing customer needs and resolving issues professionally.
• Problem-Solving: Ability to think quickly and handle operational challenges efficiently.
• Time Management: Ability to prioritize tasks and manage multiple activities simultaneously.
• Attention to Detail: Ensures accuracy in stock counts, pricing, display arrangement, and reporting.
• Decision-Making: Ability to make sound, timely decisions in fast-paced situations.
• Adaptability: Ability to work in a dynamic environment and adjust to operational changes or emergencies.
• Teamwork: Works well with teams and fosters a positive work environment.
• Stress Management: Able to work under pressure, especially during peak periods.

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Job Summary

• The Inventory Officer will be responsible for monitoring, managing, and controlling stock levels within the supermarket to ensure accurate inventory records, prevent stockouts or overstocking, and support efficient store operations.
• This role involves stock tracking, conducting regular stock counts, reconciling discrepancies, and coordinating with procurement, sales, and store teams.
• The ideal candidate must be detail-oriented, organized, proactive, and skilled in inventory management systems and reporting.

Role Responsibilities

• Inventory Control and Stock Management
• Monitor stock levels and ensure timely replenishment of goods.
• Track inventory movements including receipts, transfers, sales, and returns.
• Conduct regular physical stock counts and reconcile discrepancies with system records.
• Prevent stock variances, losses, and pilferage through effective monitoring.
• System and Record Management
• Maintain accurate and up-to-date inventory records in the inventory management system.
• Update stock records for all inflows and outflows on a daily basis.
• Generate inventory reports on stock balances, fast-moving items, and slow-moving items.
• Procurement and Supplier Coordination
• Liaise with procurement teams to ensure timely ordering and delivery of stock.
• Verify received goods against purchase orders and invoices for accuracy.
• Report shortages, damages, or quality issues to suppliers and procurement officers.
• Store Operations Support
• Work closely with sales and store staff to ensure shelves are adequately stocked.
• Organize and label stock in storage areas for easy identification and retrieval.
• Support price tagging, barcoding, and inventory labeling processes.
• Compliance and Risk Management
• Enforce stock handling and storage procedures to maintain product quality.
• Ensure compliance with supermarket policies on stock management and reporting.
• Report suspicious activities, losses, or breaches of inventory control.
• Reporting and Documentation
• Prepare daily, weekly, and monthly stock reports for management review.
• Document stock adjustments, damaged goods, and expired items.
• Provide accurate data to support decision-making on stock replenishment and sales strategies.

Qualifications and Requirements

• Education and Certifications
• Bachelor’s degree or HND in Accounting, Business Administration, Supply Chain Management, or related field.
• Professional certification in inventory or supply chain management (e.g., CIPS, APICS) is an added advantage.

Experience:

• 1 –2 years’ experience in inventory control, stock management, or warehouse operations, preferably in retail or supermarket environments.
• Hands-on experience using inventory management software and POS systems.

Skills:

• Technical and Analytical
• Strong knowledge of inventory control processes and stock management systems.
• Ability to analyze stock reports, trends, and variances.
• Customer Service and Communication
• Excellent communication skills to coordinate with suppliers, sales staff, and management.
• Ability to explain inventory-related issues to non-technical staff clearly.
• Organizational and Problem-Solving
• Strong organizational skills to manage stock across multiple product categories.
• Ability to identify inventory inefficiencies and recommend corrective actions.
• Security and Compliance
• Basic knowledge of loss prevention techniques and stock security controls.
• Ability to enforce stock handling standards and safeguard company assets.
• Teamwork and Adaptability
• Ability to work collaboratively with cross-functional teams.
• Flexibility to work shifts, weekends, and respond to urgent stock issues.