Job Openings at Monty Suites

Responsibilities

• Ensuring store compliance with health and safety regulations in the store
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new items.
• Manage all controllable costs to keep operations profitable
• Manage stock levels and make key decisions about stock control
• Ensure standards for quality of item bought at the market.
• Manage stock levels and make key decisions about stock control
• Analyse sales figures and forecast future sales
• Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers.
• Regular store count
• Stock receivables and inventory.

Requirements and skills

• BS Degree in Business Administration or relevant field
• 2 - 4 years work experience.
• Proven successful experience as a Store Officer in a Hotel
• Powerful leading skills and business orientation
• Strong organizational skills
• Good communication and interpersonal skills
• Must reside on the island
• Must have work experience in hospitality sector.

Salary
N60,000 - N70,000 / month.

go to method of application »

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments

Requirements and Skills

• Degree in Hotel Management is a plus
• 2 - 4 years work experience.
• Work experience as a Hotel Front Desk Agent, Receptionist or similar role
• Experience with hotel reservations software, like Cloudbeds and Room KeyPMS
• Understanding of how travel planning websites operate, like Booking and TripAdvisor
• Customer service attitude
• Excellent communication and organizational skills
• Must reside on the island
• Knowledge on Opera is an added advantage.

Remuneration
N60,000 - N70,000 Monthly.