Job Roles at Konga Online Shopping Limited

• The Store Manager owns the responsibility of managing staff and customer related issues, report to the Head of Business on plans and strategies of how to deliver excellent customer service in line with the company's drive and policies
• Ensure store staff are well aligned with their day-to-day duties
• Display exceptional problem-solving abilities
• Ensure reconciliation of all transactions by appropriate member of team or unit
• Be the first point of contact in resolving customer issues and complains
• Drive offline-to-online sales, Konga pay, Konga travels and tours sales streams at the stores
• Negotiating new business with existing and prospective customers.
• Have very good knowledge of products at the store.
• Meeting and exceeding customer’s expectation.
• Good knowledge of buy now pay later scheme and channels of operations.
• Answering customer’s inquiries about credit terms, products, prices and availability.
• Feedback on new products and price changes.
• Closing deals

Requirements

• 2 years and more
• Experienced in good Store Management snd Sales/target Delivery
• Must understand how a computer System works and connects to other corresponding gadgets
• Must be a fast learner
• Excellent calculative skills
• NCE, HND, BSc

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Job Summary:

• We seek an aggressive and results-driven Bulk Sales Executive to drive sales growth, develop strategic relationships, and identify new business opportunities. The ideal candidate will have a proven track record in bulk sales, excellent communication skills, and the ability to meet or exceed sales targets.

Key Responsibilities:

Sales & Business Development:

• Develop and execute sales strategies to achieve bulk sales targets.
• Identify, cultivate, and convert new business leads into sales opportunities.
• Build and maintain strong relationships with existing and potential clients.
• Negotiate and close high-value deals.
• Bulk Sales of all products across all categories.
• Ensure the Monthly Target Assigned is Achieved.
• Engage actively in Customer Acquisition, at least 10 new customers should be on-boarded and buy Products every week in addition to the existing customers.
• Negotiate with Customers, Close business deals and maximize profit.
• Ensures that items are delivered to customers within the SLA.
• Customer Retention and ensuring proper follow-up with customers on sales.
• Initiate sales process and see through to the point of invoicing by finance.
• Track products requested from the Warehouse to ensure Prompt delivery of orders.
• Constant Customer Visitation to get feedback from previous purchases and also to pave way for future business opportunities
• Ensure payments for products supplied are made as at when due and reconciled with finance.
• Develop, present, and sell new business proposals to appropriate prospects
• Maintain a good relationship with Customers at all times.
• Market Intelligence and market penetration.
• Work closely with Line Manager to develop Strategies and Plans to grow and develop Sales Breath.

Requirements:

Education:

• Bachelor's degree in Business, Marketing, or related field.

Experience:

• 2+ years in bulk sales or business development.
• Proven sales track record.

Skills:

• Excellent communication, negotiation, and closing skills.
• Strong analytical and problem-solving abilities.
• Ability to work under pressure and meet deadlines.
• Proficient in CRM software and Microsoft Office/Excel.