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  • Posted: Sep 22, 2020
    Deadline: Sep 28, 2020
  • Note: Never pay any money to any recruiter for any purpose (certificates, medical testing, interview, work kit or any other thing).
    Phase3 Telecom is Africa’s leading aerial fibre optic network infrastructure provider, delivering world class connectivity and network solutions to the continent’s largest telecoms networks and IP providers, as well as a growing number of businesses and homes. Incorporated in 2003, Phase 3 was licenced as a national long distance operator to p...
    Read more about this company

    Stakeholder Relations Manager

    Department: Stakeholder and Strategy Management
    Responsible to: Head, Corporate Planning and Strategy

    Job Summary

    • The Manager will handle all activities relating to engagements with Government Ministries, Departments, Agencies, protocol, security, immigration and also ensure prompt travel visa processing for company-sponsored engagements.


    • Actively engage with Federal and State government Ministries, Departments and agencies on all matters relating to the company
    • Engage with Federal and State governments with a view to developing public sector based businesses for the company
    • Act as a liaison between staff & other dignitaries both government and private sectors
    • Manage all visa, travel and immigration requirements for all expatriate staff of phase3 Telecom and sister companies
    • Provide advice for staff on formalities and courtesies they should observe when associating with foreign visitors.
    • Research on various foreign cultures, etiquette and beliefs including gift-giving and colors etc and advise staff accordingly
    • Arrange to receive company visitors, review ranks, positions and sitting arrangement
    • Facilitate travels of staff going to other countries on official assignment and serve as protocol detail to staff on all travels
    • Schedule and confirm appointments for Management staff, getting directions and travel times, passing up-to-the-minute schedules and information to the driver.
    • Plan and arrange courtesy visits for staff and oversee the accreditation of staff at events
    • Develop, maintain and update master contact list which includes key political and social contact information, guest lists, and diplomatic community orders of preference.
    • Develops guests lists with correct name/title/address/contact information for official functions
    • Plan seating arrangements and prints seating cards for official events; dispatches invitations at the appropriate time and follow up on acceptances and regrets including dietary preferences of guests; and monitors and provides guest estimates for the event.
    • Coordinate arrangements for press accompanying visiting dignitaries to Phase3 Telecom.

    General Unit Assistance:

    • To coordinate scheduled meetings, organize framework for meetings and see through the processes with follow-ups
    • Assist in follow-ups that may be required on issues relating to external stakeholders including interface
    • Assist in coordinating the implementation of risk management solutions with internal stakeholders
    • Generate weekly reports on stakeholder relations activities
    • Monitors progress on complaints and issues under the unit with stakeholders Level 1
    • Escalates Level 2 and Level 3 complaints and issues to Unit Head
    • Maintains the Units stakeholder coordination schedule
    • Maintains the Units filing system.

    Educational Qualification

    • B.Sc. in Business Administration, International Relations, Political Sciences or related discipline
    • Being fluent in French is an added advantage.

    Work Experience:

    • A minimum of four (4) years experience in a similar and senior-level role in a medium to large-sized organisation
    • Must have experience engaging closely with external stakeholders in government and public sector in previous roles.


    • Ability to gather security intelligence.
    • Ability to treat others with respect.
    • Teamwork - work in sync with other support staff to the HOD
    • Ability to deal effectively and discreetly with high-level official, political, social and business figures is required.
    • Exceptional interpersonal skills, tact, sensitivity and maturity to deal comfortably with high ranking officials.
    • Must show initiative, expertise, and use of own judgment in deciding technical arrangements for official functions.
    • Must possess extensive knowledge of foreign cultures and protocol.
    • Ability to work under pressure.

    Method of Application

    Interested and qualified candidates should kindly send their CV with Cover letter to: using the Job Title as the subject of the mail.

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Average Salary at Phase3 Telecom
₦ 245K from 8 employees
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