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  • Posted: Sep 22, 2020
    Deadline: Sep 28, 2020
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    Phase3 Telecom is Africa’s leading aerial fibre optic network infrastructure provider, delivering world class connectivity and network solutions to the continent’s largest telecoms networks and IP providers, as well as a growing number of businesses and homes. Incorporated in 2003, Phase 3 was licenced as a national long distance operator to p...
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    Stakeholder Relations Manager

    Department: Stakeholder and Strategy Management
    Responsible to: Head, Corporate Planning and Strategy

    Job Summary

    • The Manager will handle all activities relating to engagements with Government Ministries, Departments, Agencies, protocol, security, immigration and also ensure prompt travel visa processing for company-sponsored engagements.

    Responsibilities

    • Actively engage with Federal and State government Ministries, Departments and agencies on all matters relating to the company
    • Engage with Federal and State governments with a view to developing public sector based businesses for the company
    • Act as a liaison between staff & other dignitaries both government and private sectors
    • Manage all visa, travel and immigration requirements for all expatriate staff of phase3 Telecom and sister companies
    • Provide advice for staff on formalities and courtesies they should observe when associating with foreign visitors.
    • Research on various foreign cultures, etiquette and beliefs including gift-giving and colors etc and advise staff accordingly
    • Arrange to receive company visitors, review ranks, positions and sitting arrangement
    • Facilitate travels of staff going to other countries on official assignment and serve as protocol detail to staff on all travels
    • Schedule and confirm appointments for Management staff, getting directions and travel times, passing up-to-the-minute schedules and information to the driver.
    • Plan and arrange courtesy visits for staff and oversee the accreditation of staff at events
    • Develop, maintain and update master contact list which includes key political and social contact information, guest lists, and diplomatic community orders of preference.
    • Develops guests lists with correct name/title/address/contact information for official functions
    • Plan seating arrangements and prints seating cards for official events; dispatches invitations at the appropriate time and follow up on acceptances and regrets including dietary preferences of guests; and monitors and provides guest estimates for the event.
    • Coordinate arrangements for press accompanying visiting dignitaries to Phase3 Telecom.

    General Unit Assistance:

    • To coordinate scheduled meetings, organize framework for meetings and see through the processes with follow-ups
    • Assist in follow-ups that may be required on issues relating to external stakeholders including interface
    • Assist in coordinating the implementation of risk management solutions with internal stakeholders
    • Generate weekly reports on stakeholder relations activities
    • Monitors progress on complaints and issues under the unit with stakeholders Level 1
    • Escalates Level 2 and Level 3 complaints and issues to Unit Head
    • Maintains the Units stakeholder coordination schedule
    • Maintains the Units filing system.

    Educational Qualification

    • B.Sc. in Business Administration, International Relations, Political Sciences or related discipline
    • Being fluent in French is an added advantage.

    Work Experience:

    • A minimum of four (4) years experience in a similar and senior-level role in a medium to large-sized organisation
    • Must have experience engaging closely with external stakeholders in government and public sector in previous roles.

    Skills:

    • Ability to gather security intelligence.
    • Ability to treat others with respect.
    • Teamwork - work in sync with other support staff to the HOD
    • Ability to deal effectively and discreetly with high-level official, political, social and business figures is required.
    • Exceptional interpersonal skills, tact, sensitivity and maturity to deal comfortably with high ranking officials.
    • Must show initiative, expertise, and use of own judgment in deciding technical arrangements for official functions.
    • Must possess extensive knowledge of foreign cultures and protocol.
    • Ability to work under pressure.

    Method of Application

    Interested and qualified candidates should kindly send their CV with Cover letter to: apply@phase3telecom.com using the Job Title as the subject of the mail.

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Average Salary at Phase3 Telecom
₦ 245K from 8 employees
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