Jobs at Development Alternatives Incorporated (DAI)

Role Objective

• The Monitoring Evaluation & Learning Specialist will nurture a Corporate MEL culture in DAI. He/she will support the development of the MEL systems at DAI Nigeria.
• The MEL Specialist will work closely with projects to define outcome and impact indicators and work with corporate unit heads to collect corporate workplan and financial performance data for analysis.
• He/she will lead on the design of a corporate MEL framework and provide regular updates to senior management including routine reporting on high level performance of the Nigeria portfolio – corporate and programmatic.
• The Specialist will collaborate with and motivate the MEL project teams and short-term technical assistance relating to evaluation and learning.
• She/he will also be responsible for conducting high quality research, and technical writing deliverables.
• He/She will be part of a multidisciplinary team that produces high impact deliverables such as online resource databases, information dashboards, websites, research, case studies, discourse events, learning sessions, newsletters, and other media products that are relevant for employees, project teams, and clients.

Job Responsibilities

• Provide leadership support to all MEL activities
• Coordinate and facilitate MEL system strengthening processes and implementation of data collection, analysis, reporting and data quality improvement for strategic communication
• Gather evidence - corporate and programmatic - to demonstrate outcomes & impact from projects against DAI strategic themes
• Conceptualize and coordinate research activities and evaluations: interviews & focus groups with beneficiaries, clients and project staff
• Arrange, code and thematically analyze qualitative evidence collected
• Generate reports evidencing the impact of DAI projects across 6 main themes: governance, climate, digital acceleration, economic growth, health and financial advisory.
• Contribute to internal reporting such as monthly reports, monthly newsletters, and annual reports for dissemination to audiences within and outside the company. 
• Design and maintenance of performance dashboards, and reporting tools
• Ensure databases are efficient and effective for organization-wide knowledge management, information dissemination and use
• Contribute to proposal development by participating in incubators and designing MEL strategies
• Conduct MEL capacity development support and keep up to date with latest thinking on evaluation and impact measurement
• Undertake billable project work in proven areas of expertise
• Any other duties as specified by line manager.

Qualifications and Person Specifications

• A Master’s degree in a Science course such as Statistics, Mathematics, Computer Science, Economics, or related field.  An advanced certificate in M&E, or Statistics is an advantage.
• At least 6 years of experience with expertise research, project impact evaluation, and data analysis – quantitative and qualitative.
• Strong facilitation and stakeholder engagement skills.
• Experience in strategic planning and performance measurement, including indicator selection, target setting, reporting, database management, and developing M&E and/ performance monitoring plans.
• Proven success in designing & implementing project M&E systems from project initiation to closeout stages.
• Excellent oral and written communication skills and must possess the ability to deliver technically rigorous documents.
• A curious, creative & collaborative mindset, attention to detail, problem-solving attitude, an ability to work under pressure, adhere to tight deadlines & deliver high-quality work.
• Professionalism, cross-cultural competence, comfortable engaging in a global firm, a proven ability to work across multiple business functions and proficient at managing stakeholders.

go to method of application »

Role Objective

• The Manager, Strategic Communications & Knowledge Management will provide strategic inputs and operation support to the implementation of the DAI strategic communication, knowledge management, and learning portfolio.
• In line with the knowledge management & communications strategy, he/she will work under the guidance of the Head of the unit and a multidisciplinary team to produce high impact deliverables - such as newsletters, case studies, discourse events, websites, knowledge sharing events, social media, online resource platforms, media products, and media campaigns - that are relevant for project teams, employees and clients.
• This is a management role and will require technical rigor and leadership skills as well as strong hands-on capabilities in research, technical writing, concept design and implementation.
• The Knowledge Management and Strategic Communications Manager will provide inputs into the development of strategies processes, and initiatives to improve business development, corporate services and program delivery.

Qualifications and Person Specifications

• A Master’s degree in a Humanities course such as Mass Communications, Literature, Law, knowledge management or a relevant field from a top university.
• Over 8 years of work experience with steadily increasing responsibility with at least 5 years of them in international development in research & analysis, communications, or knowledge management roles.
• Good qualitative and quantitative research skills and the ability to deliver technically rigorous documents.
• Professionalism and demonstrated experience working effectively with project teams
• Excellent oral and written communication skills, including the ability to synthesize large amounts of information, and repurpose messages for different audiences.
• High attention to detail and commitment to high-quality work.
• Cross-cultural competence, comfortable engaging in a global firm, a proven ability to work across multiple business functions and proficient at managing stakeholders.

Responsibilities and Competencies
Corporate Services Responsibilities:

• Knowledge Products: ability to write analytical reviews, evidence-based opinion pieces, success stories, case studies, resources, guides and toolkits.
• Branding: understand DAI brand and how to use visual elements.
• External & Internal Communications: development of internal & external newsletter
• Learning: engage partners and learning champions to lead the coordination of learning activities.
• Website Management: Identify and curate technical content for the DAI website in collaboration with Bethesda office Corporate Communications unit.
• Employee Engagement: Develop tools and initiatives to engage employees and improve performance.

Programme Delivery Responsibilities:

• Billable Work: undertake billable project work in proven areas of expertise for various clients including external clients, projects and DAI Business units.
• Quality Assurance: maintain quality and ensure DAI’s standards for all externally-shared products are met for products such as reports, leaflets, event posters, newsletters, social media.

Business Development Responsibilities:

• Strategic Communication: implement strategies to increase visibility and brand credibility among target audiences to support Business Development positioning.
• Discourse Events: conceptualize, plan, manage, and execute successful knowledge sharing events including roundtables, seminars/webinars, workshops, conferences, and peer learning sessions.
• Other duties as specified by the Head, Strategic Communication & Knowledge Management