Latest Jobs at Citygate Global Investment Ltd

Job Description

• To manage and develop content for, and to execute the internal and external digital marketing and communications activities of Citygate Global.
• To recommend changes in online marketing philosophy and execution while ensuring that all digital and mobile marketing activities nurture the Citygate Global brand and overall organizational strategy.
• To be responsible for developing the strategy used in marketing Citygate Global products online, utilizing such techniques in areas such as social media, web analytics, e-mail marketing and search engine optimization, among others.
• Putting together various online promotions and e-mailing campaigns to get Citygate Global messages out, as well as performing consumer research to discover other ways of reaching customers via the internet.
• Translate business goals into successful campaigns, analyzing the performance, efforts and help Citygate Global increase their reach to customers and others.
• Send bulk SMS to customers and prospective customers regularly and when required.
• Handle all requests received via email, phone calls and social media platforms.
• Develop and execute the organization-wide social media strategy, ongoing content development, and customer engagement. This is including but not limited to, Facebook, Twitter, Instagram, YouTube and LinkedIn
• Work with and manage external partners such as marketers, relationship managers, SMS Gateway providers and other technical and non-technical partners to achieve digital marketing goals.
• Manage the website for Citygate Global, www.citygateglobal.com
• Build web-based applications and maintain existing ones.
• Promote the website and create incentives for users to visit and return.
• Maintain messaging and branding consistency across online platforms.

Qualifications & Skills

• Bachelor’s degree or HND
• Proficient in MySQL, HTML, CSS, Bootstrap, PHP/CodeIgniter
• Minimum of 2 years’ experience developing PHP applications.
• Must have minimum of 1 year experience working as a Social Media Manager or Digital Marketer.
• Proficient in graphic design
• Must be confident in using databases and social media for business, and updating websites.
• Exceptional communication and organizational skills.
• Ability to be a strong team player and work with multiple employees to achieve deadlines.
• Strong analytical and problem-solving skills.

Note: Add links to executed projects and websites in your cv

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Job Description

• Installation and configuration, repair of computer hardware, software, systems, networks, printers, and scanners and monitoring and maintaining computer systems and networks
• Network administration and configuration of device management.
• Ensure all IT assets are accounted for and in good working order at all times.
• Log and monitor service requests from both internal and external Customers until resolved
• Onboarding and off-boarding Employees as requested and ensuring new staff has access to the right applications for their job.
• Provide IT support to internal staff to include hardware, software, and application support
• Maintain and ensure up to date disaster recovery plan
• Liaise with 3rd party IT vendors for the support and maintenance of systems.

Skills & Qualification

• Ability to understand and explain complex concepts in a clear, simple manner to customers
• Certifications in Microsoft products or other technical certification will be beneficial
• Minimum of 2 years experience in a similar role
• Excellent organizational and multitasking skills
• Ability to maintain a calm and polite manner in stressful situations
• Passion for delivering amazing customer experience
• Good time management skills and ability to work under pressure.
• Previous IT Support and customer service experience is a plus
• Good command of written and verbal English
• Proficiency in the use of Microsoft office suite.
• Minimum of a Bachelor's Degree ideally in a related discipline.