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  • Posted: Oct 20, 2023
    Deadline: Nov 15, 2023
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    Social Media Manager / Assistant

    Job Description

    • The Social Media Support will be directly responsible for handling and managing the company’s social media platforms, customer service and processing of online and offline orders, organise good filing system.
    • Other duties for this role will include sales, customer complaint management, handling enquiries, companies, write and respond to emails and day to day routine tasks execution.

    Key Responsibilities

    • Update and manage the company’s websites and social media pages
    • Responsible for content and caption curation for all our social media platforms including pictures Receive and process both online and offline orders
    • Support the smooth running of the office
    • Convert leads into actual sales
    • Develop and maintain an updated customer/vendor lists
    • Create and update customer database, to make it easy to know the total number of customers that patronized Furniture Republic on a monthly basis and at the end of each year
    • Answer and direct phone calls
    • Assist in the preparation of regularly scheduled reports
    • Handle customer enquiries and complaints
    • Establish, develop and maintain positive business and customer relationships
    • Work in line with company policy to achieve set sales targets and outcomes within schedule
    • Send weekly/monthly email blasts, WhatsApp messages, bulk SMS to customers
    • Closely monitor online trends and inventory
    • Manage all sales orders and ensure appropriate order flow by processing all customer orders and shipment of products and ensure safe delivery to customers
    • Provide daily sales reports as well as weekly and monthly report of sales efforts in marked sales territory
    • Answer first line queries and complaints from customers.
    • Report discrepancies and problems to the Operations Manager
    • Give advice and guidance on product selection and packaging to customers.
    • Perform administrative functions
    • Manage stock inventory (Ensure all stock received are registered in the system)
    • Resolve customer complaints by investigating problems, provide solutions, prepare reports and make recommendations to management
    • Working within established guidelines, particularly with product lines.
    • Work with management to organize and execute online sales campaigns
    • Regularly observes the online activity of model organizations, research and reports on “social media best practices”
    • Perform all other duties as assigned.

    Requirements

    • You must be knowledgeable about the products, curate and able to adequately guide customers at all times.

    go to method of application »

    Sales Representative

    Job Description

    • Establish, develop and maintain positive business and customer relationships.
    • Reach out to customer leads through cold calling.
    • Expedite the resolution of customer problems and complaints to maximize satisfaction.
    • Coordinate sales effort with team members and other departments.
    • Analyze market potential, track sales and status reports.
    • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
    • Keep abreast of best practices and promotional trends.

    Requirements

    • Minimum of 2 years experience
    • Proven work experience as a Sales Representative.
    • Excellent knowledge of MS Office.
    • Must be familiar with CRM practices along with ability to build productive business professional relationships.
    • Highly motivated and target driven with a proven track record in sales.
    • Excellent selling, communication and negotiation skills.
    • Prioritizing, time management and organizational skills.
    • Ability to create and deliver presentations tailored to the audience needs.
    • Customer relationsmanagement skills and openness to feedback.
    • Continuously improve through feedback.

    go to method of application »

    Driver

    Job Summary

    • Assist the company to procure materials and delivering them as prompt as possible.

    Requirements

    • Minimum of 5 years driving license
    • Minimum of 5 years truck driving experience of 6 tires truck.
    • Candidates must demonstrate good knowledge of truck mechanic and servicing
    • Must know Abuja very well
    • Fit enough to support assembly team for offloading and loading furniture deliveries
    • Must be familiar with Abuja road network.

    Method of Application

    Use the link(s) below to apply on company website.

     

    Interested and qualified candidates should send their CV with a Passport photograph to: social@furniturerepublic.com.ng using the Job Title as the subject of the mail.

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