Jobs at Genesis Group

Job Description

• We are seeking a responsible, experienced, and customer-focused individual to supervise daily restaurant operations and ensure excellent service delivery.

Key Responsibilities

• Supervise and coordinate restaurant service staff.
• Ensure excellent customer service and guest satisfaction.
• Oversee daily restaurant operations and service delivery.
• Handle customer complaints and resolve issues professionally.
• Ensure staff maintain proper hygiene, grooming, and service standards.
• Coordinate with the kitchen team for smooth operations.
• Monitor staff performance and ensure compliance with company policies.

Requirements

• Minimum of OND / HND or Bachelor's Degree in a relevant field.
• Previous experience in restaurant or hospitality supervision.
• Good leadership and communication skills.
• Strong customer service and problem-solving abilities.
• Ability to work under pressure and manage a team.
• Good knowledge of restaurant operations and service standards.

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Job Description

• Are you smart, hardworking, tech-savvy, and interested in working in the fast-growing world of online business? We are looking for a motivated and responsible E-Commerce Agent to join our team!

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• The E-Commerce Agent will be responsible for managing online sales activities, assisting customers, processing orders, and ensuring a smooth shopping experience for customers.

Key Responsibilities

• Manage and monitor online sales platforms and product listings.
• Respond to customer inquiries through WhatsApp, social media, and other online channels.
• Assist customers with product information, pricing, and order placement.
• Process and track customer orders.
• Follow up with customers to ensure satisfaction and encourage repeat purchases.
• Promote products and services across social media platforms.
• Maintain accurate records of sales, orders, and customer information.
• Support the company's overall online marketing and sales activities.

Requirements and Qualifications

• Good communication and interpersonal skills.
• Basic knowledge of computers, smartphones, and social media.
• Ability to communicate professionally with customers.
• Good organisational and problem-solving skills.
• Ability to work independently and as part of a team.
• Previous experience in sales, customer service, or e-commerce is an advantage but not compulsory.
• Willingness to learn and grow.

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Job Summary

• We are seeking a reliable, detail-oriented, and experienced Accountant to manage the restaurant's financial records and ensure proper financial control and reporting.

Responsibilities

• Maintain accurate financial records and accounts.
• Monitor daily sales, expenses, and cash flow.
• Reconcile daily sales and payment transactions.
• Prepare financial statements and periodic reports.
• Monitor budgets, inventory costs, and operational expenses.
• Process payments and maintain proper financial documentation.
• Ensure proper financial controls and accountability.

Requirements

• Minimum of OND/HND or Bachelor's degree in Accounting, Finance, or a related field.
• Previous accounting experience; restaurant or hospitality experience is an advantage.
• Good knowledge of bookkeeping and financial reporting.
• Proficiency in Microsoft Excel and accounting software.
• Strong numerical, analytical, and organisational skills.
• Honesty, accuracy, and attention to detail.