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  • Posted: Sep 19, 2022
    Deadline: Sep 30, 2022
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    Enov8 Solutions was established in 2018 with head office in Lagos Nigeria . We are a software development focused company with the believe that business process automation is a business challenge and should be pursued as interplay of seven business levers namely Strategy, People, Process, Metrics, Applications, Data and architecture. At Enov8 we provide IT s...
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    Service Delivery Manager

    JOB SUMMARY: Our company, Enov8 Solutions is hiring for a Service Delivery Manager to join our team.

    Key Responsibilities:

    • Acting as the integration point between customers, members of Enov8 teams and key vendors to ensure solutions delivered meet the customer’s business needs and challenges 

    • Participating with managers and engagement teams in defining, designing, costing and scheduling solutions, developing, reviewing and finalizing the implementation plan and achieving approval for medium opportunities 

    • Ensuring that Enov8 obligations under the terms of the customers’ contract are met 

    • Participating in resource planning and scheduling to ensure availability of resources for continued delivery of services in accordance with agreed timeframes and SLA’s 

    • Monitoring and reporting on the corrective action planning provided by the Delivery Teams to address non-conformance to SLA’s 

    • Managing the risk and impact of customer change requests, identifying service implications.

    • Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery 

    • Developing a deep understanding of projects to gain insights into the scope of service delivery.

    Required Background and Skills 

    • Proven experience as a Service Delivery Manager or similar role 

    • Minimum experience of 5 years  

    • Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines  

    • Expert knowledge of ITIL disciplines  

    • Excellent leadership and people management skills  

    • Excellent written and verbal communication skills  

    • Excellent customer facing/customer service skills  

    • Excellent organisational skills  

    go to method of application ยป

    Technical Recruiter

    JOB SUMMARY: Our company, Enov8 Solutions is hiring for a Technical Recruiter to join our team. 

    Key Responsibilities.

    • Develop recruiting strategies that meet anticipated staffing needs.

    • Review job orders and employment applications to match applicants with job requirements. 

    • Search for job candidates using various sources such as databases, internet recruiting resources, networking, job fairs, media advertisements, recruiting firms or employee referrals.

    • Select job applicants, confirm their qualifications, and refer them to hiring managers, making recommendations when appropriate. 

    • Interview job applicants as part of the screening process to get information on their work history, job skills, training, and education, and inform them of the position’s duties and responsibilities, compensation, benefits and working conditions. 

    • Analyze employment data related to the position and create reports based on your findings.

    • Advise management on implementing, organizing, and preparing recruiting programs while providing them with training on interviewing, counseling techniques, performance appraisals or documentation of performance issues.

    • Contact applicants to inform them of their application statuses and conduct background or reference checks on job applicants, particularly those who will be given job offers. 

    Required Background and Skills 

    • Proven experience as a Technical Recruiter or similar role 

    • Minimum experience of 3 years  

    • Technical knowledge to be able to talk to job prospects and understand qualification. 

    • Strategic Thinking 

    • Problem solving skill. 

    • Relevant professional qualifications  

    • Attention to detail 

    Method of Application

    Interested and qualified candidates should forward their CV to: Careers@enov8solutions.tech   using the position as subject of email.

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