Latest Jobs at Cellulant

JOB DESCRIPTION:

• As the Senior Principal Product Owner, you will spearhead the Payouts product team.
• Your responsibilities include crafting a clear product vision, conducting market analysis to capture customer needs and trends, and defining the product roadmap.
• You will work closely with cross-functional teams to ensure seamless development and launch of innovative payout solutions that enhance customer satisfaction and business growth.

CORE RESPONSIBILITIES

Strategic Product Visioning and Roadmap:

• Develop a detailed, long-term vision for Payout products that align with Cellulant's strategic goals and market opportunities.
• Create a multi-year product roadmap, prioritising features based on customer needs, competitive advantage, and potential revenue impact.
• Lead regular roadmap reviews and updates to adapt to changing market conditions and feedback from key stakeholders.

Market Research and Customer Insights:

• Conduct in-depth market analysis to identify and understand evolving trends, competitor strategies, and regulatory changes affecting payout solutions.
• Implement ongoing customer feedback mechanisms, such as surveys and user testing, to gather direct insights from end-users about their experiences and expectations.
• Analyse customer usage data to identify pain points and areas for improvement, ensuring product development is led by user-centric data insights

Cross-functional Collaboration:

• Serve as the chief liaison among technical teams (engineering and IT), design teams, business operations, marketing, and external partners to ensure alignment and cooperation throughout the product development process.
• Organise and lead cross-functional meetings to foster team synergy, ensuring all departments are informed and engaged with the product's progress and strategic direction.
• Coordinate with finance and legal teams to ensure product solutions are cost-effective and comply with all regulatory requirements.

Performance Management:

• Establish and monitor key performance indicators (KPIs) such as customer acquisition cost, retention rates, and overall user satisfaction to gauge product performance.
• Regularly present performance reports to executive teams and stakeholders, providing insights and strategic recommendations based on data analytics.
• Implement A/B testing and other experimental methods to refine products, enhance user experience, and optimise operational efficiency

Compliance and Security Oversight:

• Oversee the integration of the latest security protocols and ensure all payout products meet the highest standards of data protection and privacy laws.
• Stay abreast of new regulatory developments affecting payment solutions globally and particularly in African markets, adapting product features to maintain compliance.
• Coordinate audits and risk assessments with the compliance team to preemptively address potential security vulnerabilities.

QUALIFICATIONS & EXPERIENCE:

• A minimum of 8 years of experience, with at least 4 years in payment product roles.
• Advanced degrees in business, technology, or related fields are preferred, highlighting a solid foundation in both theoretical and practical aspects of product management and development.
• Deep understanding and experience working on remittances and cross-border payments both international and Africa, including regulatory frameworks and industry trends.
• Knowledge of the African payments landscape.
• Certifications: Relevant certifications might include Certified Scrum Product Owner (CSPO), Pragmatic Certified Product Manager, or similar credentials that emphasise expertise in product development and agile methodologies.

SKILLS AND ATTRIBUTES PREFERRED:

• Expertise in financial technologies and payment systems, with a strong understanding of digital payment gateways and security protocols.
• Strong leadership skills, with the ability to manage and inspire a team of product managers.
• Excellent communication and stakeholder management skills, essential for coordinating with multiple teams and reporting to executive leadership.
• Strong number crunching capabilities with the ability to navigate and use data analysis tools to drive a data driven approach to insights and recommendations
• A strategic mindset capable of balancing various perspectives and making informed decisions that align with business goals.

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• As the Head of Legal at Cellulant, you will play a pivotal role in our senior management team. This position is instrumental in bolstering a culture of strict compliance, by continuously updating our Risk Compliance Officer (GCRCO), executive board, and other management tiers on all relevant existing and emerging legislation and regulations, ensuring their relevance and applicability to Cellulant.
• A significant facet of this role encompasses supervising legal operations within Cellulant. This will involve delegating duties to a proficient team of legal experts and other personnel to assure adherence to laws and regulations in daily operations.
• As the Head of Legal, you will serve as the key advisor to our board of directors, CEO, and Cellulant's executive team on all legal concerns. Your expert advice will shape a comprehensive and efficient legal framework, thereby enabling Cellulant to conduct business seamlessly and lawfully in all markets in which we operate.

Your core responsibilities in this role will include the following:

• We strive to keep things simple yet connected, so expect to be stretched and challenged to work outside of your comfort zone and core tasks from time to time.
• As the Head of Legal, your responsibilities will be as follows:
• Provide expert advice on various laws, regulations, and standards applicable in different jurisdictions, including international directives impacting the business.
• Assist in interpreting laws and regulations to facilitate the design of compliant business strategies.
• Implement crucial legal and compliance processes, including the drafting, negotiation, and review of commercial and other agreements.
• Prepare and safeguard the business interests in commercial contracts, courts of law, and other dispute resolution platforms when necessary.
• Educate Cellulant's staff and leadership on legal implications, regulatory requirements, and the potential risks of non-compliance.
• Help the business comprehend risks and opportunities presented by new and forthcoming laws and regulations.
• Supervise the delivery of legal services and resources to achieve corporate objectives, strategies, and priorities.
• Maintain effective corporate relations with relevant local, state, federal, regional, and international bodies, ensuring Cellulant remains current with the ever-changing regulatory landscape.
• Oversee Group Board Governance operations, including board meetings and Annual General Meetings (AGMs).
• Provide secretarial services for Executive Committee meetings as scheduled.
• Provide ad-hoc legal advice to the business on diverse matters, such as employment issues.
• Supervise the management of relations with external legal counsel and monitor all ongoing cases and disputes before courts and tribunals.
• Manage budgetary considerations for the Legal team.
• Oversee the Legal function ensuring a smooth operation.
• To be successful in this role, it will be to your advantage to have some of the following knowledge and experience:

Must have experience:

• A substantial amount of legal and leadership experience with a minimum of ten years of experience practising law with five of those years spent in a management or leadership role
• Ability to identify and analyse complex issues/problems in management areas, recommend and implement solutions
• Ability to manage office functions economically and efficiently
• Good interpersonal relations and communications.
• Excellent Communication Skills
• Business experience is an added advantage
• Displays excellent supervisory and leadership skills
• Can evaluate and weigh all legal aspects and/or situations, and provide sound solutions to protect the business's legal rights
• Administration of the corporate secretariat
• Corporate governance, risk and control
• Managing stakeholder relations
• Crisis management
• Ethics and compliance