Job Roles at TalentSquare

About the job

• We are seeking a dynamic and strategic HR Senior Manager to lead the human resources function for our client in the technology space, and drive alignment with the organization’s business objectives. This role involves managing key HR operations, building a positive workplace culture, and implementing talent strategies to attract, retain, and develop top talent.

If you are passionate about making a meaningful impact in HR while driving organizational excellence, we’d like to meet you.

Key Responsibilities

Strategic HR Leadership

• Design and execute HR strategies aligned with business goals.
• Provide leadership and alignment for subsidiary HR teams.
• Collaborate with senior management to support workforce planning and organizational development.

Talent Management

• Oversee recruitment, onboarding, and talent retention processes.
• Lead career development, succession planning, and leadership development initiatives.
• Implement performance management systems to enhance productivity.

Compliance and Policy Management

• Ensure compliance with labor laws and organizational policies.
• Regularly update and enforce HR policies and statutory requirements.

Employee Engagement and Relations

• Foster a collaborative and positive workplace culture.
• Address and resolve employee grievances effectively.
• Lead employee engagement initiatives to boost satisfaction and productivity.

Compensation And Benefits

• Administer competitive compensation and benefits programs.
• Review salary structures periodically to maintain market competitiveness.

Training and Development

• Develop training programs to upskill employees and drive professional growth.
• Promote a culture of continuous learning and development.

HR Operations and Analytics

• Leverage HR analytics to evaluate the impact of HR strategies.
• Oversee payroll and employee records management.

Leadership and Change Management

• Lead HR initiatives during organizational transformations.
• Build and mentor a high-performing HR team.

Qualifications

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. A Master’s degree or professional certification (e.g., CIPM, SHRM, HRCI) is highly preferred.
• Experience: Minimum of 5 years of progressive HR experience, with 2-3 years in a lead role, preferably in a holding company or diversified organization.

Skills:

• Strong leadership and decision-making abilities.
• Proficiency in HRIS and HR analytics tools.
• Excellent communication and relationship-building skills.
• Strategic thinking and a high level of professionalism.

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Job Summary

• The COO will serve as a key member of the executive team, overseeing the agency's day-to-day operational functions and ensuring we deliver exceptional client experiences. This individual will work closely with the CEO to translate the agency’s strategic goals into actionable initiatives and manage a diverse team across operations, production, client services, and project management. The ideal candidate will bring a mix of strategic insight, operational rigor, and a passion for experiential marketing, ensuring that the agency remains at the forefront of the industry.

Key Responsibilities

Operational Leadership

• Lead and manage day-to-day operations across all departments, ensuring processes are streamlined, efficient, and deliver the highest quality of service to clients. Develop and maintain operational best practices that align with the company’s commitment to innovation and excellence.
• Continually assess and refine operational processes to boost productivity, scalability, and responsiveness to client demands. Identify and implement technology solutions or systems that enhance operational workflows.
• Work closely with marketing, creative, and production teams to ensure seamless integration of operational strategies with the agency’s creative objectives, supporting a unified approach to project execution.

Strategic Planning

• Collaborate with the CEO and executive team to define and execute the agency's strategic roadmap. This includes setting ambitious growth targets, identifying new opportunities, and expanding the agency’s market presence.
• Leverage data and insights to inform and support strategic decisions. Provide recommendations that enhance operational efficiency, support profitability, and contribute to long-term business goals.
• Ensure that operational plans align with the overall business strategy and contribute to achieving both short-term and long-term objectives, positioning the agency as a leader in experiential marketing.

Client and Project Management

• Foster and maintain strong client relationships, ensuring a deep understanding of their business needs, brand vision, and expectations. Act as a trusted advisor, advocating for client satisfaction at every stage of the project.
• Oversee project management teams in delivering high-quality experiential campaigns, from conception to execution, while adhering to timelines and budgets. Address client concerns and ensure prompt, proactive communication throughout the project lifecycle.
• Establish and uphold standards for campaign quality, innovation, and brand alignment, ensuring all projects reflect the agency’s standards of excellence.

Financial Management

• Work with finance teams to oversee budgeting, forecasting, and financial planning for operational needs. Ensure effective cost management practices that support project profitability and overall financial health.
• Ensure optimal allocation of resources, including staffing, materials, and technology, to meet client needs while maintaining budget discipline.
• Provide regular financial performance reports to the executive team, offering insights and identifying opportunities for cost efficiency and revenue growth.

Team Leadership and Development

• Create a high-performance culture that emphasizes collaboration, accountability, and innovation. Motivate and mentor team members to achieve their best.
• Develop and implement training programs to enhance the skills and capabilities of the operations team. Identify opportunities for professional growth within the team, supporting both individual career goals and the agency’s objectives.
• Promote open communication, cross-departmental collaboration, and a shared commitment to the agency’s values and vision.

Risk Management

• Identify operational risks, both current and potential, that could impact the agency’s projects, client satisfaction, or reputation. Establish a proactive approach to managing and mitigating these risks.
• Ensure the agency complies with all relevant industry regulations, standards, and best practices, maintaining a reputation for integrity and reliability.
• Develop and implement contingency plans to address unforeseen challenges, ensuring the agency’s ability to adapt and maintain service continuity in changing circumstances.

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• As a Business Development Manager, you will play a pivotal role in driving sales growth and expanding our market share in the Abuja and Northern Nigeria region. You will be responsible for building strong relationships with customers, managing a high-performing sales team, and ensuring the successful execution of our sales strategies.

Key Responsibilities

• Develop and execute comprehensive sales plans aligned with company objectives.
• Build and lead a high-performing sales team, providing mentorship and coaching.
• Identify new business opportunities and expand our customer base.
• Develop and maintain strong relationships with key retailers and distributors.
• Analyse market trends and competitor activities to identify growth opportunities.
• Achieve sales targets and provide accurate sales forecasts.
• Ensure compliance with company sales policies and procedures.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of successful sales experience in the children's wear or fashion industry.
• Proven track record of achieving sales targets and building high-performing sales teams.
• Strong understanding of the Abuja and Northern Nigeria retail landscape.
• Excellent leadership, communication, and interpersonal skills.
• Strong negotiation and closing skills.
• Proficiency in sales CRM and reporting tools.