Latest Job Vacancies at Jumia Nigeria

Job Description

• As Senior Commercial Analyst (Commercial Performance Manager), you will manage and coordinate the work of a small team of commercial analysts.
• This aims at bringing an exceptional growth for revenue, volume, margin, assortment and conversion rate.
• You will be definitely a main contributor for delivering a world-class customer experience and ensuring Jumia becomes the most beloved shopping destination for Africans.
• You will also be responsible for anticipating and structuring the commercial activity.

Your role will include 5 dimensions clearly identified:

• Business steering monthly and daily from topline to bottom line.
• Commercial event organization.
• Price management to ensure we offer the lowest prices across all markets.
• Weekly analysis of our Jumia actual trajectory versus business plan.
• Influencing / Coordinating other departments to ensure seamless execution.

Responsibilities

• Coordinating the execution of the Performance Steering Actions (PSAs) with the Seller Management team.
• Giving daily and weekly visibility on key deviations versus Business Plan.
• Defining, coordinating and executing Jumia promotional events, from Black Friday and Jumia Anniversary to weekly commercial events.
• Promoting the diversity on our websites by coordinating commercial teams and marketing teams to highlight strong categories level 3.
• Fostering deduplication on our platform (having a maximum number of vendors selling the same SKUs).
• Increasing the number of fast moving marketplace SKUs secured in Jumia Express to ensure a best in class commercial experience.
• Centralizing all BI requests from local and central commercial teams to ensure commercial has specs for each. development needed and receive the right level of prioritization by our BI team.

Requirements

• Top Business / Engineering Schools and Universities.
• 6+  years of experience.
• A significant experience in ecommerce, management consulting, venture capital, company creation or category management (retail) would be a plus.
• Proficiency in MS Office and Excel (VBA would be a plus).
• Ability to analyse large data sets to make strategic decisions.

We Offer

• A unique experience in an entrepreneurial, yet structured environment.
• The opportunity to become part of a highly professional and dynamic team working around the world.
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

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Job Objective:

The Head of Sales - will report to the Country Manager with functional reporting to the Director of Sales and this will help ensure standard of services are pitched in similar fashion. Primary responsibilities are to develop and maintain business relationships with customers and prospects by exploring opportunities focused on third party logistics solutions, in addition to selling Jumia’s full portfolio of services.

Key Responsibilities:

Lead Management

• Day-to-day prospecting and new business lead generation
   
• Develop competitive solutions and proposals resulting in new business and partnerships
   
• Complete day-to-day administrative duties including Customer Relationship Management maintenance - managing appropriate pipeline and updating key customer information.
   
• Maintain relationships with existing customers on a regular basis, including frequent on-site visits.
   
• Development and execution of a structured client onboarding plan
   
• Communicate issues and concerns with operations and senior management when required
   
• Participate in rate schedule development and contracts for both new and existing business
   
• Responsible for creating and delivering high quality presentations pitches to the customer - both virtual and in person.
   
• Planning, tracking and reporting of sales goals

People Management

• End to end participation on all team structure hiring, training and performance management
   
• Development and building of team morale and coerciveness
   
• Responsible for the cascading, monitoring and execution of team KPIs in line with business strategy
   
• Leading, coaching, developing and supervising the efforts of junior staff
   
• Active involvement in the development of functional/industry practices

Required Qualifications:

• A completed master’s degree from an accredited university; An MBA, Business Management degree or relevant
• Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc.
• Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc.
• Excellent analytical skills – assess, design and sell a given solution

Required Experience:

• Minimum 5 years sales experience within the transportation/logistics industry
• Strong knowledge base of the industry and marketplace
• Proven experience in prospecting and developing new business
• Strong sales background and capability

Skills and Competencies

• Interested in building a career with a growth-oriented company
• Driven to make money with a talent for negotiating
• Able to build client relationships quickly Experience with process design and improvement
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
• Strong analytical skills
• Pro-active attitude, entrepreneur, able to work both independently and within a team.
• Hardworking, result-oriented, methodical and very structured
• Desire to succeed in a sales goal-driven environment
• Ability and availability to travel as business needs dictate
• Strong customer service skills
• Excellent communicator who can articulate the value proposition of the Company

What we offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having a strong impact in building the African ecommerce sector.
• The opportunity to become part of a highly professional and dynamic team