Latest Jobs at Transsion Holdings

About the job

• The Sales Representative will be responsible for Smooth operations of company’s current sales channels, generating new business opportunities, maintaining channel store/Syinix brand relationships, and achieving sales targets.
• This role requires a proactive individual with excellent communication skills and a passion for sales.

Responsibilities:

• Store procurement, sales, and inventory management (PSI) to ensure healthy operation.
• Display products and related materials according to company standards
• In-store training (product explanation, information feedback), product demonstration and introduction for in-store promoters and potential customers.
• Activity negotiation and implementation
• After-sales problem feedback and follow-up
• Visit and maintain customer emotional relationship
• Use company management tools to manage various data online
• Proven experience in sales, preferably in Channel and Key account stores.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team

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About the job

• The Customer Service and Ecommerce Assistant will be responsible for managing customer inquiries, processing orders, and supporting the overall ecommerce operations.
• The ideal candidate is customer-focused, highly organized, and possesses strong communication skills.

Customer Service:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer issues and complaints, ensuring high levels of customer satisfaction.
• Provide product information and assistance to customers.

Order Processing:

• Process online orders, returns, and exchanges efficiently and accurately.
• Coordinate with the warehouse and shipping departments to ensure timely order fulfillment.
• Monitor and manage inventory levels, updating product listings as needed.

Ecommerce Support:

• Assist in maintaining the ecommerce website, including updating product descriptions, prices, and images.
• Support the implementation of ecommerce marketing strategies, such as promotions and discounts.
• Analyze ecommerce performance data and provide insights and recommendations.

Administrative Tasks:

• Maintain accurate customer records and documentation.
• Prepare and distribute order confirmation and shipping emails.
• Assist with other administrative duties as needed.

Qualifications

• Proven experience in customer service, ecommerce, or a related field.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving skills.

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About the job

The ideal candidate will be responsible for creating high-quality video content and developing strategic content plans to enhance our brand presence across various digital platforms. This role requires a blend of videography skills, content creation expertise, and strategic thinking to drive engagement and growth.
 

• Plan, shoot, and edit high-quality video content for various platforms including social media, new products, and marketing campaigns.
• Collaborate with the marketing team to develop video concepts that align with the brand’s voice and objectives.
• Own, Operate and maintain video equipment, ensuring all production tools are in optimal condition.
• Plan and manage content calendars, ensuring timely delivery of content.
• Understand the basics of Facebook, Instagram, tiktok , youtube operations and can analyze content performance metrics and adjust strategies to improve engagement and reach.
• Experiment with new content formats and techniques to keep the brand’s content fresh and engaging.
• Continuously seek ways to improve the video production process and enhance content quality.
• Experience in videography and Facebook, Instagram, tiktok , youtube content strategy.
• Proven experience in video production, including shooting, editing, and post-production.
• Experience in developing and implementing content plan and strategies for digital platforms.

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About the job

• The Social Media Manager will be responsible for developing and implementing our social media strategy to increase brand awareness, improve marketing efforts, and drive engagement across all social media platforms.
• The ideal candidate is a creative thinker with strong analytical skills and a deep understanding of social media trends and best practices.

Responsibilities include:

Content Creation and Management:

• Develop engaging, creative, and high-quality content for social media platforms, including text, images, videos, and infographics.
• Schedule and publish content across various platforms, ensuring consistency in brand voice and messaging.
• Stay up-to-date with the latest social media trends, tools, and best practices.

Community Engagement:

• Monitor, respond to, and engage with the online community in a timely and professional manner.
• Foster positive relationships with followers, influencers, and industry professionals.

Analytics and Reporting:

• Prepare regular reports on social media activity, performance metrics, and ROI.
• Adjust strategies based on data-driven insights and trends.

Qualification

• Proven experience as a Social Media Manager or similar role.
• In-depth knowledge of social media platforms, (FB, IG, TT, YT) tools, and analytics.
• Excellent written and verbal communication skills.
• Strong creative thinking and content creation abilities.
• Strong organizational and multitasking skills.
• Ability to work independently and as part of a team.