Job Opportunities at ReelFruit

Job Summary

• The ideal candidate would contribute to organization’s success by collecting due receivables timely and efficiently, assisting the Receivable Officer in monitoring receivables and payments, keeping receivables to the barest minimum, while maintaining customer relationship in order to stimulate business growth.

Duties & Responsibilities:
Receivables Collection:

• Identify and visit stores to collect all due pending invoices from customers Mondays to Fridays.
• Daily follow up with customers via calls, SMS, WhatsApp, email etc.
• Follow all receivables and renewal collection/cash handling processes, policies and procedures.
• Communicate areas of difficulty or discrepancy promptly.
• Daily Remittance of cash and cheque collection to the account officer

Reporting/Record Keeping:

• Give daily field itinerary report by close of business on the WhatsApp group platform.
• Develop and send detailed revenue collection reports on a daily, weekly monthly and quarterly basis.
• Escalate issues of invoice discrepancies, customer statements preparation and reconciliation, problematic stores, account adjustments, customer refunds, etc. to your up-line
• Adequate use of field collection register, and update of other collection templates.
• Daily Update and signing of cash remittance book

Customer Service:

• Resolve any customer complaint and escalate issues beyond your resolution.
• Ensure good customer relationship management and employ diplomacy in handling disputes critical matters.

Team Work:

• Work collaboratively with your team member and others
• Ensure alignment with instructions from the Finance manager
• Foster conducive working environment for team members and resolve conflicts as they arise.
• Participate in the departmental/organizational appraisals.

Business Process Improvement:

• Prompt resolution of operational matters.
• All assigned channels must be fully optimized.
• All receivables collection must be remitted, and unremitted payments must be escalated to the Finance department.
• Other duties as may be assigned or delegated to you in your department

Educational Qualifications / Experience

• Minimum of HND / B.Sc in Business Administration, Marketing or any relevant field.
• Minimum of 2 years experience.
• Ability to work flexible hours including evenings, weekends and holidays as required
• Effective communication skill: written and verbal
• Ability to work under little or no supervision
• Must be self driven
• Target oriented
• Very meticulous with money and trust worthy
• Innovative and proactive.

go to method of application »

Job Summary

• The Junior Facility Officer is responsible for the effective functioning of the facility, provide an efficient and safe working environment for employees and their activities by using best business practices to manage resources, services, and processes to meet the needs of the company.

Responsibilities

• Ensure that the facility is fully operational with all utilities functioning properly
• Maintaining day-to-day operations of facilities, such as delegating or completing maintenance orders
• Delegating maintenance tasks to team members thereby fostering a professional working environment.
• Performing routine maintenance on facilities and making repairs as needed
• Ensuring proper security measures for the workplace, including collaborating with security system vendors or a team of security professionals
• Ensuring that facilities meet government regulations and environmental, health and security standards
• Drafting reports and making written recommendations
• Maintain ongoing communication with contractors, clients, and team
• Maintain stock levels and parts within budget.

Educational Qualifications

• Relevant qualifications in Engineering field
• Minimum of 2 years experience in facility management/Administrative duties

As the Junior Facility Officer, you'll need to show:

• Knowledge of general maintenance methods, operating requirements, and safety precautions related to facilities management
• Must be a well organized, detailed and customer (internal and external) oriented self-starter with good project management skills
• Multitasking ability
• Excellent written and verbal communication
• Good time management.