Jobs at PHR Solution Limited

Job Responsibilities

• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shift operations where necessary.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils, and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly, and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g., discounts and social media ads).
• Train new and current employees on proper customer service practices and restaurant operations.
• Training staff to follow restaurant procedures
• Keeping track of employees’ work hours
• Recording payroll data
• Supervising daily shift operations
• Evaluating employee performance
• Interviewing and recruiting new employees
• Interacting with guests to get feedback on product quality and service levels
• Implement policies and protocols that will maintain future restaurant operations.

Job Requirements:

• Proven work experience as a restaurant manager, hospitality manager, or similar role.
• A BSc degree in business administration, hospitality management, or culinary schooling is an added advantage.
• Proven managerial experience in customer service
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational, and people skills
• Acute financial management skills
• Interpersonal and multitasking abilities.
• Teamwork
• Excellent communication skills.
• Management and administration skills
• Problem-solving skills.
• Organizational skills.

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We’re hiring sales/marketing officers with a positive attitude, good IQ, zeal to learn , go getter, and good communication skills. The ideal candidates will be responsible for sales target, collections, revenue, business development and customer handling by:

• Sales Planning ,Order generation from the market and increasing sales volume
• MBA is an added advantage
• Key Account Management
• Customer relationship Management
• Business Development

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Job Responsibilities:

• Manage shipping operations, including scheduling appointments with shipping companies and filing customs paperwork.
• Keep inventory by monitoring the flow of goods in and out of the warehouse to ensure they are properly stored and accounted for.
• Negotiate contracts with manufacturers or raw material suppliers for the company's products.
• Contract negotiations with customers regarding prices, product quality, and delivery times.
• Monitor market trends to determine which products will be in demand in the future.
• Monitoring industry regulations and compliance issues related to importing and exporting goods
• Establish and maintain commercial partnerships by regularly meeting with suppliers and clients (old and new).
• Conduct audits of suppliers or business partners to ensure compliance with laws and regulations.
• Prepare reports on revenue, inventory levels, and other metrics to help management make business decisions.

Job Requirements:

• B.Com Hons and a Post Diploma.
• MBA in Export / Import management is an added advantage.
• Proven work experience is required in a related field.
• Excellent written and verbal communication skills.
• Experience in Import and Export Forwarding
• Knowledge of shipping regulations and policies.
• Excellent organizational skills and attention to detail.
• Proficiency in the use of Microsoft Office Suite.