Jobs at J-Six Group

Duties

• Take customer orders at the counter.
• Receive payments and present change to customers.
• Pack food items neatly.
• Appeal to impatient or irritated customers, especially during rush hours.
• Manage the register, including all credit card and cash operations.
• Ensure a balance of the register at the end of the shift or working period.

Requirements

• Candidates must have an OND qualification.
• A minimum of 1 year of prior experience in a fast food restaurant is an added advantage.
• Excellent mathematical and multitasking abilities.
• Basic knowledge of computers and other machines required for transactions.
• Outstanding customer relations skills and the ability to ensure a customer-priority culture
• Ability to work with flexibility on a shift basis.
• Only candidates living around Lekki, Ijora, and Abijo Axis willbe considered for this role, as accommodation will not be provided.

Benefits

• Salary: N75,000 monthly.
• Staff Lunch
• Consumables.
• HMO.

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Responsibilities

• Coordinate daily sales operations and customer order processing.
• Coordinates real time incoming delivery orders originating from the J-Six2u direct channels, online ordering portal, and external aggregators like Chowdeck and Glovo.
• Supervise the flow of customer orders from receipt to fulfillment.
• Assigns delivery routes efficiently to internal dispatch riders to optimize cost of delivery.
• Liaise with the restaurant supervisor, dispatch team, and cashiers to ensure timely order delivery.
• Collaborates daily with outlet accountants to reconcile POS terminal slips, cash on delivery payments, and digital receipts.
• Coordinates with kitchen production and supervisors using Product Transfer Notes (PTNs) to verify that packaged delivery meals match order tickets and meet brand presentation standards.
• Monitor product availability and communicate replenishment requirements.
• Maintain accurate sales records and prepare daily, weekly, and monthly sales reports.
• Resolve customer enquiries and complaints promptly while maintaining excellent customer service.
• Ensure compliance with company operational procedures and service standards.
• Coordinate with other departments to improve operational efficiency.
• Monitor sales performance and recommend improvement initiatives.
• Support management in implementing sales and operational strategies.

Requirements

• Possess an HND, or BSc in Administration, Marketing, Hospitality Management, or related disciplines with 2- 3 years of experience in QSR operations, Logistics management, or Customer service coordination.
• Capacity to maintain composure and coordinate dispatch operations, ability to work effectively under pressure during peak periods
• Functional Literacy in digital POS backend systems, delivery tracker apps, basic Excel data entries and instant messaging group management.
• Only candidates living around Ijora axis will be considered for this role.

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Requirements

• Candidates should possess at least an OND qualification with a minimum of 2 years of work experience.
• A valid driver's license and a clean driving record.
• Sound knowledge of road safety regulations.
• Working knowledge of Lagos roads and routes.
• The ability to utilize maps, GPS systems, and car manuals.
• Must be able to drive both manual and automatic vehicles, including Minibuses (Korope).
• Punctual and reliable.
• Must live in close proximity to the location of choice.