Jobs at KSBC Knowledge Resources Limited

Description 

• A Relationship Manager is responsible for creating and maintaining connections with business clients to drive sales. Their duties include meeting with clients in-person to discuss new products or services, resolving client issues with their employer's products or services to preserve relationships and communicating with other departments about maximizing client experiences. They are relied upon to find ways to outperform the competition and maintain the company's positive image.
• To succeed in this role, one must be an excellent communicator, able to work with sales and marketing teams and build rapport with customers; must be a strategic thinker with an analytical mind and strong problem-solving skills and must be capable of maintaining strong relationships with the company's clients to boost brand and profits.

Requirements and Skills

• Experience in sales or customer service is preferred.
• Must demonstrate and possess 100% sense of ownership, Corporate behavior, knowledge, and sound judgment
• Results-driven and customer-focused
• Age: 30-45 years

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Description 

• The Branch Manager is the Chief Executive Officer of the Branch. Reporting to the Executive Director- Business Development, and effectively to the Chief Executive Officer and with matrix reporting to Group Head of HR, the role holder will lead and motivate the staff within the branch in driving strategic initiatives as communicated by the Executive, to meet activity & revenue by maximizing new business opportunities in their catchment areas, deepening existing relationships and delivering exceptional customer experience.
• The incumbent has overall accountability for people management in the branch and must drive behaviors, aligned to our core values to enable optimal performance of the staff allocated to them and service quality to clients. In line with this, the role holder will groom and develop talents for building bench strengths.
• The Branch Manager will have the ultimate responsibility of running their branch as a profitable value center, ensuring efficient utilization of the resources allocated to them while driving the revenue targets and living the company's values.

Education

• Bachelor's Degree in Business, Management, or related field. 
• A Master's Degree will be an added advantage.

Experience:

• 15 years of sales, marketing, or business management experience.
• Branch management experience in a Financial Institution or related sector can be an advantage 
• Age: 35-47 years

Core Skills Needed for this Job:

• Must demonstrate and possess: 
• 100% sense of ownershipCorporate behavior, knowledge, and sound judgment 
• Results-driven and customer-focused.
• Excellent dress sense