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OBJECTIVES:

• The Regional Quality Advisor is a member of the Clinical Services Team and is responsible for ensuring high-quality clinical standards in line with the global Marie Stopes International (MSI) mantra of One World One Standard. The duties and responsibilities presented below may change as centre activities evolve and expand.

KEY RESPONSIBILITIES:

CLINICAL RESPONSIBILITIES:

• Directly conduct competency assessment of all Doctors and Nurses for all services including Tubal Ligation and Vasectomy services.
• Directly supervise the setup and roll out Centres and Pharmacies in the region and support the centres to provide all clinical services (Core and Non-Core) in line with SOP
• Investigate minor and major clinical incidents using the Incident Reporting Template and submit a report.
• Participate actively in relevant workshops and conferences and contribute to the review of clinical standards and protocols for the benefit of MSI and its affiliates.
• Remain clinically active in MSI Nigeria Reproductive Choices core services.

QUALITY ASSURANCE RESPONSIBILITIES:

• Responsible for clinical quality service and provides technical assistance and competencies in MSI’s core services throughout MSI Nigeria Reproductive Choices channels: Clinics, MS Ladies, Public sector facilities, Outreach and Social Franchising within the designated region.
• Perform needs assessment at all MSI Nigeria Reproductive Choices clinical service delivery sites (SCTOs/ MS Ladies Sup, CTOs)
• Provide guidance in the preparation of materials and logistics for various levels of facilities/service providers before, during and after each clinical Quality Assurance activity.
• Have and in-depth understanding of QTA and be conversant with various MSI QTA Tools, such as Centre, Star Scan, QTA check list etc.
• Ensure availability of all relevant MSI guidelines and training materials needed in training various levels of trainees
• Shall maintain a database of all clinicians including locums and ensure their competencies are up to date.
• Shall be responsible for the quality of all medical products in the regional store ensuring their storage and use are up to standards.

PROVIDING TECHNICAL QUALITY ASSURANCE

• Conduct regular internal QTA visits and track progress in all MSI Nigeria Reproductive Choices clinical services delivery points to ensure that high-quality clinical standards are consistently met.
• Provide advice and guidance to the supervisors in the region on MSI Nigeria Reproductive Choices quality assurance processes.
• Coordinate Clinical Training Officers within the region and provide appropriate and relevant training materials, documents, models and stationery to be purchased for each training.
• Support the training advisors to Coordinate the delivery of clinical training to ensure that the quality of training conforms to set standards.
• Follow up on all challenges/ complaints emanating from any clinical training sessions and ensure they are addressed professionally where necessary.
• While on monitoring visits, identify appropriate training needs within the region facilities/service providers and arrange for appropriate training.
• Willingness to travel at least 60%

SUPPORTIVE SUPERVISION FUNCTIONS:

• Shall be responsible for the conduct of competency assessment for all clinicians under his/her purview.
• Shall be responsible for ensuring certificates and licensure are tracked and up to date amongst clinicians assigned to him/her.

COMMUNICATION & ADMINISTRATION:

• Maintain an updated database of key trainings/orientations/supervisory visits offered teams and other partners
• Keep and manage records of all centre activities including minutes of centre teams’ meetings CMEs, Data bases reports of SSV and training reports.
• Follow up on all supervisor’s complaints relating to any of the MSIN services and make recommendations.
• Perform any other reasonable duties as requested by his/her line manager.

REQUIRED QUALIFICATIONS:

• Degree in Medicine and Surgery or Nursing/Midwifery
• Master’s degree in public health or International Health an advantage
• Senior Nurse/Midwives with training experience in Sexual and Reproductive health care delivery
• Evidence of good standing with a recognised clinical-related professional body.
• Evidence of basic managerial qualification

EXPERIENCE & SKILLS:

• At least 5-years post-graduation experience [ESSENTIAL]
• Experience of working in Sexual and Reproductive Health [ESSENTIAL]
• Experience in implementing quality assurance/quality improvement projects
• Excellent project management and coordination skills (ESSENTIAL)
• Outstanding written and verbal communication skills. [ESSENTIAL]
• Work experience with a non-governmental organization (DESIRABLE)
• Articulate and analytical with attention to details (ESSENTIAL)
• Must have requisite experience to work with minimum supervision.

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OBJECTIVES:

• The Assistant Manager, Inventory and Supply Chain will work with other units within the MSI Nigeria Reproductive Choices to drive the management of Social Marketing activities.
• The Assistant Manager will follow up on all services required to support the Social Marketing Unit from Fleet, Logistics, Inventory, Procurement, and other administrative support in which the Procurement and Logistics directorate oversees the technical aspect and Management support from the Social Marketing directorate.
• The Finance Directorates oversees the Inventory aspect of his/her responsibility.
• The Assistant Manager will also provide liaison responsibility for MSI Nigeria Reproductive Choices in Lagos as the need arises.

DUTIES & RESPONSIBILITIES:

• International Procurement for Social Marketing
• Prepare PRF for international Procurement considering the lead time for shipment.
• Ensure approval of all international PO and follow-up with shipment
• Follow up with P&L to ensure all document for clearing of the consignment is complete and you have copies.
• Ensure the clearing agent has been contracted for the clearing of the consignment before the Estimated Date of Arrival (EDA)
• Work with inventory to ensure the final delivery point and grid as the need arises.
• Resolve issues with regulatory agencies.
• Local Procurement for Social Marketing
• Prepare RFQ document and send out to vendors.
• Conduct and participate in the evaluation of proposals, bids, and quotations.
• Preparing evaluation reports and bid analysis and recommendations of award of contract.
• Call for Procurement Committee Meeting and prepare minutes of meeting and circulate.
• Preparing Purchase Orders with the Use of Tally System
• Managing expectations of Users in line with applicable procedures and processes applicable.
• Coordinate the technical evaluation team and collate report.
• Ensure the Prequalification of Suppliers in line with MSI Nigeria Reproductive Choices Procurement Guidelines.
• Ensure Due diligence is carried out on new vendors and Liaise with the Procurement Committee on the approval of new Vendors.
• Ensuring that the Approved Supply List and Data Base is up to date.
• Contract management, follow-up and closure
• Ensuring that the procurement transactions due for payment are complete and submitted to Finance for action
• Manage any query on Payment submitted to Finance.
• Maintaining an up-to-date Procurement, Contract Risk & Register and share with support office
• Ensure a complete audit trail for all procurement process documentation.
• Shipping, Local Customs Clearing and Delivery
• Coordinate all Port activities in Lagos
• Ensure original shipping documents are handed over to the clearing agent in Lagos
• Support clearing agent in the release and transportation of items from the port to the warehouse
• Support on any NAFDAC/Customs issues in Lagos
• Take delivery of the containerized SM products cleared in Lagos into MSION warehouse or third-party warehouse.
• Retrieval and download of Data logger and share report with ASO I &A unit alongside the LSO GRN. Support in the implementation and realization of the SM sales and distribution plan through working with Inventory and Social Marketing.
• Supporting in the planning of stock in warehouse, stock in transit and accurate Forecasting.
• Manage the Dispatch tracker
• Logistics and Fleet Management of SM vehicles
• Efficiently setting and monitoring stock dispatch, drivers and fleet controls: authorised use of vehicles; key control; logbooks; fuel cards; tools and equipment.
• Advising on the most efficient and cost-effective way of regional stock dispatch and distribution at the right quantity, right quality, right time, right temperature, right place and right person
• Managing and enforcing green rag score for fleet KPI’s (Consumption rate, Idling, Drive style, safety) standards for country fleet management costs, safety and data.
• Daily Managing leased vehicles and outsourced drivers at the region.
• Daily Managing and allocating vehicle fleet for service delivery and support transportation requirements.
• Daily enforcing the use of Total Fuel card and manage any query on total platform
• Regional Fleet data clearly entered to TrackPoint (liters, odometer, distance travelled, costs) on or before the 3rd working day of the month. Validating Fleet data entries by paper records (receipts and/or station statement); and maintaining on respective vehicle file for audit purposes
• Ensuring Vehicles are in roadworthy condition, and serviced on time @ 5,000km.
• Preventive maintenance and repairs carried out by a professional service provider. o Establishing a high level of mechanical awareness by service providers. o Enforcing Routine vehicle checks by drivers using a vehicle daily checklist o Enforcing, Reporting, and repair of vehicle defects; original spare parts only. o Scheduling service Intervals with adherence to A-B-C servicing requirements o Ensure there are Commercial service agreements (contracts) for vehicle maintenance service and repairs
• Participating in the recruitment and selection of drivers. Driver authorisation process (permit, driving rules, and regulations). Local technical induction briefing for new drivers.
• Provide regular feedback, guidance, and support to the Regional Manager and Logistics & Fleet Management Coordinator on appropriate actions that need to be undertaken to improve performance and guide on trip movement/retirement.
• Managing vehicle incidents. Notifications of incidents to country and global levels.
• Preparation and submission of vehicle incident reports, supporting documents, and cause analysis statements. Maintaining vehicle incident register and cause statistics. TrackPoint – entry of incident information. Proactively recommend and act on incident prevention.
• Inventory and Commodities Management
• Posting and documentation of all goods receipt and SM stock issued to NGO/SBCC team and posting of consumption of marketing POSMs and other SM inventory items used as it happens on a daily basis
• Carrying out weekly cycle count to determine Critical Stock consumption rates and interpreting same into the following reports:
• Critical Stock Report
• CPFR (Collaborative Planning, Forecast & Replenishment) Report
• Prompt treatment of all material requisitions and issuing of stock items to User departments, Outreach teams and Field officers daily.
• Maintaining GWP (Good Warehouse Practice) and HSE (Health, Safety & Environment) standards through: o Tidy shelving, racking system/ store arrangement, o FEFO (First Expired First Out), o FIFO (First In First Out), o Stock Codification/ labelling
• Give monthly reports on expired drugs and medical consumables.
• Work with inventory for commodity plan and forecasting to ensure zero stockouts.

REQUIRED QUALIFICATIONS:

• A First Degree in administration, management, humanities, social sciences or related discipline
• Not less than 6 years post-graduation experience
• Previous cognate experience in any of these functions: Human Resources, Administration, Procurement, Information Technology, Inventory & Assets Management
• Membership in relevant professional body
• Strong analytical and reporting capabilities – this means pulling data from various sources into Excel and other applications and turning generated data into actionable information.
• A working knowledge of Tally, Liza Personnel, or other Employee Self Service solutions
• Excellent written and verbal communication skills.
• Self-starter, with project management skills
• Team player with a passion for work and a desire to generate results.
• Excellent interpersonal skills and ability to interact with colleagues at all levels.
• Critical thinking and problem-solving skills
• Ability to simultaneously coordinate multiple, high-priority projects.
• Familiarity with the different cultural, social, and religious identities in Nigeria, international health, development issues, and the international donor community.
• Valid Driver’s License