Job Roles at Urban Crescent Furniture Ltd

• The Project Manager will be responsible for ensuring that every customer order is properly planned, scheduled, tracked and coordinated from production commencement through completion and delivery.
• The successful candidate will work closely with the General Manager, Head of Operations, Production Manager, Procurement, Sales, Customer Service and Logistics teams to ensure projects move according to plan, potential delays are identified early, and delivery commitments are met.

Key Responsibilities

• Develop and maintain daily, weekly and monthly project and production schedules based on confirmed customer orders and delivery timelines.
• Track all active projects from production commencement through completion, quality approval and handover for delivery.
• Establish clear milestones and deadlines for each project and monitor performance against them.
• Prioritise projects based on delivery commitments, resource availability, production capacity and business priorities.
• Work closely with the Production Manager to track execution against agreed production plans.
• Monitor project timelines and identify delays, bottlenecks, dependencies and risks before they affect delivery.
• Coordinate with Procurement to track material readiness against approved Bills of Materials and project timelines.
• Liaise with Production, Procurement, Sales, Customer Service and Logistics to ensure information and activities are properly coordinated across departments.
• Maintain accurate project documentation, trackers, status reports and records using the company’s project management software.
• Conduct daily project and production follow-up meetings and ensure agreed actions are assigned and followed through.
• Escalate delays, unresolved dependencies and risks to management promptly.
• Coordinate changes to project timelines or specifications and ensure affected departments are properly informed.
• Track projects through required quality-control stages and ensure the necessary approvals are completed before delivery.
• Generate daily, weekly and monthly reports on project status, delays, completion rates and overall delivery performance.
• Identify recurring operational bottlenecks and recommend practical improvements to processes and workflows.
• Ensure projects are executed in line with company processes, approved specifications and delivery commitments.

Requirements

• Bachelor’s Degree or HND in Project Management, Operations Management, Production Management, Engineering, Business Administration or a related field.
• Minimum of 2-3 years’ experience in project management, project coordination, production planning or operations within a manufacturing or similarly operational environment.
• Furniture manufacturing, interior fit-out, construction, joinery or related industry experience is an advantage.
• Strong project planning, scheduling and coordination skills.
• Excellent organisational and documentation skills.
• Ability to manage and track multiple projects simultaneously.
• Strong analytical and problem-solving abilities.
• Excellent communication, follow-up and cross-functional coordination skills.
• Proficiency in Microsoft Excel and project management software.
• Ability to identify risks early, escalate appropriately and drive issues to resolution.
• Ability to work effectively in a fast-paced environment with multiple deadlines.

What We’re Looking For

We need someone who is:

• Highly organised and detail-oriented.
• Proactive rather than reactive.
• Strong at planning, coordination and follow-through.
• Comfortable holding teams accountable to agreed timelines.
• Able to identify potential problems before they become delivery failures.
• Confident working across multiple departments.
• Data-driven and disciplined about documentation.
• Focused on deadlines, execution and continuous process improvement.

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Key Responsibilities

• Support the Production Manager in supervising daily factory production activities.
• Monitor production activities across carpentry, upholstery, finishing and other production units.
• Ensure artisans and production staff work according to approved drawings, measurements, specifications and production instructions.
• Supervise assigned production projects from commencement through completion.
• Monitor workmanship at each production stage and identify defects or deviations early.
• Carry out in-process quality checks and ensure identified defects are corrected before work progresses to the next stage.
• Support the Production Manager in implementing production plans and daily work schedules.
• Monitor production staff performance, productivity and adherence to assigned tasks.
• Ensure production materials are properly used and minimise avoidable waste.
• Assist with checking measurements, dimensions, materials and production specifications before and during production.
• Support the Production Manager in preparing and verifying production information required for Bills of Materials.
• Maintain accurate production records, inspection records and project documentation.
• Report production challenges, workmanship issues, material shortages and other risks promptly.
• Coordinate with the Project Manager regarding progress on assigned production activities.
• Ensure completed items are properly prepared for final quality inspection and approval.
• Maintain discipline, orderliness, safety and good working practices on the factory floor.
• Stand in for the Production Manager when required and ensure continuity of production activities.
• Learn and understand the company’s production processes, standards and operational systems across all furniture categories.

Requirements

• Bachelor’s Degree or HND in Production Management, Industrial Engineering, Wood Technology, Furniture Design, Mechanical Engineering, Operations Management or a related field.
• Minimum of 2–4 years’ relevant experience in furniture production, manufacturing, carpentry, joinery, interior production or a similar production environment.
• Practical understanding of furniture production processes is strongly preferred.
• Ability to read and interpret production drawings, measurements and specifications.
• Strong supervisory and people-management skills.
• Strong attention to detail and workmanship.
• Ability to identify production defects and recommend corrective action.
• Good organisational and record-keeping skills.
• Ability to work effectively under pressure and manage multiple production activities.
• Good communication and problem-solving skills.
• Basic proficiency in Microsoft Excel and digital work-management tools.
• Willingness to work primarily from the factory floor and take ownership of production activities.

What We’re Looking For

We are looking for someone who is:

• Hands-on and technically inclined.
• Detail-oriented and highly observant.
• Firm but professional when supervising artisans and production staff.
• Responsible and dependable.
• Able to identify problems early rather than waiting for them to escalate.
• Comfortable taking instructions and also taking initiative where necessary.
• Willing to learn, improve and take on increasing responsibility.
• Focused on workmanship, productivity and production discipline.
• Interested in building a long-term career in furniture manufacturing and production management.