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  • Posted: Oct 11, 2022
    Deadline: Nov 11, 2022
  • The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services of back office functions for its more market facing organizations. As the organization grew, the Group along with its member subsidiaries have evolved to embody much more. As a tested guiding light,...
    Read more about this company


    Product Manager

    Job Description

    • We are looking to hire a Product Manager. The ideal candidate will conduct Market Research in relation to products and products performance.
    • You will work with the Research and Development teams to deliver innovative and optimal Information Technology solutions (products and services) to meet market needs.

    Roles / Responsibilities

    • Carry out market research to identify opportunities for developing new products or making changes to existing products.
    • Outline, analyze, and document detailed functional requirements for product and all business requirements in relation to product development and design to ensure compliance with expected standards.
    • Coordinate relationships between commercial and technical teams to proper understanding and interpretation of business requirements.
    • Monitor and support the design, development, and deployment of the new/upgraded product to ensure that it continues to meet the expected specifications.
    • Manage go-to-market plans and all processes necessary for successful product launch.
    • Following a product launch, s/he monitors its performance. Based on findings, s / he may recommend modifications to the product/market strategy.
    • Collect and analyze product data to detect trends and provide necessary information and recommendations.
    • Update, implement and communicate changes to documented product requirements and processes as necessary.
    • Assess products stand in the market in comparison to competitors as well as customer reception and behavior.
    • Support product marketing and sales through the development of various technical marketing resources such as application notes, FAQs, product notes, user guides, presentations, demos, manuals, training guides, etc.
    • Support Marketing & Sales teams with research on effective sales & marketing channels that will improve the products’ return on investment.


    • Bachelor's Degree in Computer Science, Engineering, Economics, Statistics, Business Administration, or other relevant fields.
    • Minimum of four (4) years of quality experience in a similar role.
    • Strong interest in/knowledge of Information Technology and the development/deployment of profitable Information Technology solutions.
    • Excellent organizational, analytical, and problem-solving skills.
    • Project Management expertise with a high level of attention to detail.
    • Ability to manage relationships across diverse groups of people.
    • Result-oriented.
    • Top-notch strategy, presentation, and communication skills
    • Self-starter with the drive for continuous improvement and achievement.

    go to method of application »

    Product Support Officer

    Duties & Responsibilities

    • Working with the relevant Product team members, to provide support services for the team’s project, to ensure the product requirements are built rightly
    • Managing product requirement documents (PRD) to ensure they are up to standard and readily available to all stakeholders
    • Support the team in pre and post product deployment
    • Managing product models to ensure they are up to standard in fulfilling product implementation goals.
    • Monitor and effect the adherence of guiding product policies and goals
    • Work with the Marketing, Customer Engagement, and Sales Teams to provide second level support that continuously improves marketing lifecycle
    • Monitoring the customer experience for users of our products and overseeing continued improvements to the user experience
    • Manage and remove obsolete products.
    • Complete all works necessary to support market research need.


    • Bachelor's Degree in Finance, Marketing, Business Administration or other relevant fields
    • 2 years of product management support experience, leading strategic and operational initiatives
    • Proven and successful experience leading high-performing product and promotional strategies for a business, resulting in increased revenue.

    Skills / Competencies:

    • Ability to manage stakeholders
    • Excellent analytical, decision-making, and problem-solving skills
    • Competence to analyze financial and non-financial data
    • Ability to effectively exchange information, in verbal or written form, by sharing ideas, reporting facts and other information, responding to questions, and employing active listening techniques.
    • Excellent knowledge and use of existing software packages (Power BI and Microsoft Excel).

    go to method of application »

    Research and Development Officer

    Duties and Responsibilities

    • Provide research on new technology-based products and solutions to meet the company’s strategy for new products and solutions
    • Provide research on possible upgrades to meet the company’s strategy for existing products and solutions, including but not limited to Concept Nova's fleet management, remote monitoring and telematics systems/solutions
    • Prepare completion reports, test reports, field inspection reports, reports/documentation of problems solved, etc.
    • Analyse and understand the positioning of the product, service or process.
    • Benchmark and test competitive products to gain relevant information that can be applied to the product specifications
    • Research “all” possible solution approaches, and design & develop the most feasible option based on cost-effectiveness and functionality.
    • Field service activities including preliminary/feasibility inspections and deployment / integration / execution.
    • Provide solutions to technical issues with an existing product, the addition of newly supported features, integration of client-specific requirements and expansion of functionalities via new settings and configurations.
    • Source for existing products online (and offline) suitable as an off- the shelf solution/product or as part for a larger solution or as a customisable part for our specific needs
    • Evaluation, testing and experimentation of potential product samples and subsequent bulk procurement/order placement.
    • Attend Technical sales presentations with the marketing team and provide support when required
    • Offer support to the Implementation Unit.
    • Provide necessary support to the Recovery and Control unit
    • Work with Software team during solution integration and development and provide the necessary support


    • Bachelor's Degree in Electrical / Electronics Engineering
    • Relevant knowledge of embedded systems and electronic circuits
    • IoT and Control systems enthusiast
    • Experience with a microcontroller or PLC systems
    • Ability to carry out data analysis
    • Solid troubleshooting skills and the ability to diagnose and solve difficult problems
    • Direct experience with Python, C, or C++
    • Desire to work in a fast-paced environment
    • Desire to develop a deep understanding of the business and end-user needs
    • Ability to resolve complex issues in creative, efficient, and effective ways
    • Ability to interpret wiring diagrams
    • Ability to work independently and pro-actively.
    • Excellent written and oral communication skills
    • Bonus: Knowledge of SQL.

    Job Knowledge:

    • Knowledge of Remote Terminal Units
    • Knowledge of Electrical/Electronic Circuits
    • Knowledge of Electronic Sensors
    • Knowledge of Electronic/Electrical systems
    • Knowledge of Microcontroller and Microprocessor-based designs.

    Skills / Competencies:

    • Sensor technology
    • Python, C or C++
    • Microsoft Office Suite
    • G-Suite
    • Problem Solving
    • Hardware configuration and diagnosis
    • Knowledge of SQL.

    Method of Application

    Interested and qualified candidates should send their CV to: using the Job Title as the subject of the email.

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