Job Opportunities at the Concept Group

Job Description

• We are looking to hire a Product Manager. The ideal candidate will conduct Market Research in relation to products and products performance.
• You will work with the Research and Development teams to deliver innovative and optimal Information Technology solutions (products and services) to meet market needs.

Roles / Responsibilities

• Carry out market research to identify opportunities for developing new products or making changes to existing products.
• Outline, analyze, and document detailed functional requirements for product and all business requirements in relation to product development and design to ensure compliance with expected standards.
• Coordinate relationships between commercial and technical teams to proper understanding and interpretation of business requirements.
• Monitor and support the design, development, and deployment of the new/upgraded product to ensure that it continues to meet the expected specifications.
• Manage go-to-market plans and all processes necessary for successful product launch.
• Following a product launch, s/he monitors its performance. Based on findings, s / he may recommend modifications to the product/market strategy.
• Collect and analyze product data to detect trends and provide necessary information and recommendations.
• Update, implement and communicate changes to documented product requirements and processes as necessary.
• Assess products stand in the market in comparison to competitors as well as customer reception and behavior.
• Support product marketing and sales through the development of various technical marketing resources such as application notes, FAQs, product notes, user guides, presentations, demos, manuals, training guides, etc.
• Support Marketing & Sales teams with research on effective sales & marketing channels that will improve the products’ return on investment.

Requirements

• Bachelor's Degree in Computer Science, Engineering, Economics, Statistics, Business Administration, or other relevant fields.
• Minimum of four (4) years of quality experience in a similar role.
• Strong interest in/knowledge of Information Technology and the development/deployment of profitable Information Technology solutions.
• Excellent organizational, analytical, and problem-solving skills.
• Project Management expertise with a high level of attention to detail.
• Ability to manage relationships across diverse groups of people.
• Result-oriented.
• Top-notch strategy, presentation, and communication skills
• Self-starter with the drive for continuous improvement and achievement.

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Duties & Responsibilities

• Working with the relevant Product team members, to provide support services for the team’s project, to ensure the product requirements are built rightly
• Managing product requirement documents (PRD) to ensure they are up to standard and readily available to all stakeholders
• Support the team in pre and post product deployment
• Managing product models to ensure they are up to standard in fulfilling product implementation goals.
• Monitor and effect the adherence of guiding product policies and goals
• Work with the Marketing, Customer Engagement, and Sales Teams to provide second level support that continuously improves marketing lifecycle
• Monitoring the customer experience for users of our products and overseeing continued improvements to the user experience
• Manage and remove obsolete products.
• Complete all works necessary to support market research need.

Requirements

• Bachelor's Degree in Finance, Marketing, Business Administration or other relevant fields
• 2 years of product management support experience, leading strategic and operational initiatives
• Proven and successful experience leading high-performing product and promotional strategies for a business, resulting in increased revenue.

Skills / Competencies:

• Ability to manage stakeholders
• Excellent analytical, decision-making, and problem-solving skills
• Competence to analyze financial and non-financial data
• Ability to effectively exchange information, in verbal or written form, by sharing ideas, reporting facts and other information, responding to questions, and employing active listening techniques.
• Excellent knowledge and use of existing software packages (Power BI and Microsoft Excel).

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Duties and Responsibilities

• Provide research on new technology-based products and solutions to meet the company’s strategy for new products and solutions
• Provide research on possible upgrades to meet the company’s strategy for existing products and solutions, including but not limited to Concept Nova's fleet management, remote monitoring and telematics systems/solutions
• Prepare completion reports, test reports, field inspection reports, reports/documentation of problems solved, etc.
• Analyse and understand the positioning of the product, service or process.
• Benchmark and test competitive products to gain relevant information that can be applied to the product specifications
• Research “all” possible solution approaches, and design & develop the most feasible option based on cost-effectiveness and functionality.
• Field service activities including preliminary/feasibility inspections and deployment / integration / execution.
• Provide solutions to technical issues with an existing product, the addition of newly supported features, integration of client-specific requirements and expansion of functionalities via new settings and configurations.
• Source for existing products online (and offline) suitable as an off- the shelf solution/product or as part for a larger solution or as a customisable part for our specific needs
• Evaluation, testing and experimentation of potential product samples and subsequent bulk procurement/order placement.
• Attend Technical sales presentations with the marketing team and provide support when required
• Offer support to the Implementation Unit.
• Provide necessary support to the Recovery and Control unit
• Work with Software team during solution integration and development and provide the necessary support

Requirements

• Bachelor's Degree in Electrical / Electronics Engineering
• Relevant knowledge of embedded systems and electronic circuits
• IoT and Control systems enthusiast
• Experience with a microcontroller or PLC systems
• Ability to carry out data analysis
• Solid troubleshooting skills and the ability to diagnose and solve difficult problems
• Direct experience with Python, C, or C++
• Desire to work in a fast-paced environment
• Desire to develop a deep understanding of the business and end-user needs
• Ability to resolve complex issues in creative, efficient, and effective ways
• Ability to interpret wiring diagrams
• Ability to work independently and pro-actively.
• Excellent written and oral communication skills
• Bonus: Knowledge of SQL.

Job Knowledge:

• Knowledge of Remote Terminal Units
• Knowledge of Electrical/Electronic Circuits
• Knowledge of Electronic Sensors
• Knowledge of Electronic/Electrical systems
• Knowledge of Microcontroller and Microprocessor-based designs.

Skills / Competencies:

• Sensor technology
• Python, C or C++
• Microsoft Office Suite
• G-Suite
• Problem Solving
• Hardware configuration and diagnosis
• Knowledge of SQL.