Research and Development Officer at The Concept Group

Duties and Responsibilities

• Provide research on new technology-based products and solutions to meet the company’s strategy for new products and solutions
• Provide research on possible upgrades to meet the company’s strategy for existing products and solutions, including but not limited to Concept Nova's fleet management, remote monitoring and telematics systems/solutions
• Prepare completion reports, test reports, field inspection reports, reports/documentation of problems solved, etc.
• Analyse and understand the positioning of the product, service or process.
• Benchmark and test competitive products to gain relevant information that can be applied to the product specifications
• Research “all” possible solution approaches, and design & develop the most feasible option based on cost-effectiveness and functionality.
• Field service activities including preliminary/feasibility inspections and deployment / integration / execution.
• Provide solutions to technical issues with an existing product, the addition of newly supported features, integration of client-specific requirements and expansion of functionalities via new settings and configurations.
• Source for existing products online (and offline) suitable as an off- the shelf solution/product or as part for a larger solution or as a customisable part for our specific needs
• Evaluation, testing and experimentation of potential product samples and subsequent bulk procurement/order placement.
• Attend Technical sales presentations with the marketing team and provide support when required
• Offer support to the Implementation Unit.
• Provide necessary support to the Recovery and Control unit
• Work with Software team during solution integration and development and provide the necessary support

Requirements

• Bachelor's Degree in Electrical / Electronics Engineering
• Relevant knowledge of embedded systems and electronic circuits
• IoT and Control systems enthusiast
• Experience with a microcontroller or PLC systems
• Ability to carry out data analysis
• Solid troubleshooting skills and the ability to diagnose and solve difficult problems
• Direct experience with Python, C, or C++
• Desire to work in a fast-paced environment
• Desire to develop a deep understanding of the business and end-user needs
• Ability to resolve complex issues in creative, efficient, and effective ways
• Ability to interpret wiring diagrams
• Ability to work independently and pro-actively.
• Excellent written and oral communication skills
• Bonus: Knowledge of SQL.

Job Knowledge:

• Knowledge of Remote Terminal Units
• Knowledge of Electrical/Electronic Circuits
• Knowledge of Electronic Sensors
• Knowledge of Electronic/Electrical systems
• Knowledge of Microcontroller and Microprocessor-based designs.

Skills / Competencies:

• Sensor technology
• Python, C or C++
• Microsoft Office Suite
• G-Suite
• Problem Solving
• Hardware configuration and diagnosis
• Knowledge of SQL.