Jobs at Crown Interactive

Job Objective

• Are you passionate about steering the future of software solutions through innovative digital products? Are you excited about leading product road mapping initiatives and staying ahead of industry trends? Are you ready to champion cross-functional collaboration and liaise between departments to ensure alignment with the product? At Crown interactive, we are seeking an experienced and dynamic Product Manager to join our team. In this role, you will be responsible for leading the product lifecycle from conception to launch, ensuring our products meet the needs of our customers and align with the company's strategic objectives. You will also work cross-functionally to complete product roadmaps and discover new opportunities.

Key Roles and Responsibilities:

Product Strategy & Vision

• Define and communicate a clear product vision aligned with government digital transformation goals and enterprise needs.
• Translate public sector policies, regulatory requirements, and institutional goals into scalable digital products.
• Develop and maintain product roadmaps for SaaS and enterprise platforms, ensuring alignment with business strategy and client priorities.
• Balance long-term platform scalability with short-term government project deliverables.

Stakeholder & Government Engagement

• Serve as the primary liaison between internal teams and government stakeholders (MDAs, regulators, parastatals).
• Gather and document requirements from public sector clients, ensuring clarity, feasibility, and compliance.
• Manage expectations across ministries, agencies, enterprise clients, partners, and internal leadership.
• Facilitate workshops, product demos, and stakeholder alignment sessions.

Requirements & Product Definition

• Translate business, policy, and operational requirements into detailed product requirements documents (PRDs), user stories, and acceptance criteria.
• Prioritize features and enhancements based on impact, urgency, compliance needs, and value to government and enterprise users.
• Ensure products support multi-tenancy, configurability, and scalability typical of SaaS and enterprise environments.
• Define product success metrics and KPIs.

Regulatory, Compliance & Security Alignment

• Ensure products comply with government regulations, data protection laws, and industry standards (e.g., data privacy, security, auditability).
• Work closely with legal, compliance, and security teams to embed regulatory requirements into product design.
• Support certifications, audits, and government technology standards where required.

Cross-Functional Collaboration

• Collaborate closely with engineering, UX/UI, QA, DevOps, sales, and customer support teams throughout the product lifecycle.
• Work with design teams to ensure user-centered solutions that address diverse government and enterprise user groups.
• Partner with sales and business development teams to support proposals, RFPs, and product positioning.
• Support implementation and rollout planning for large-scale government deployments.

Product Development & Delivery

• Own the product backlog and lead sprint planning, backlog grooming, and release planning.
• Ensure timely delivery of product features while maintaining quality and compliance standards.
• Manage dependencies across multiple products, modules, and client deployments.
• Monitor development progress and address risks or blockers proactively.

SaaS & Platform Management

• Oversee SaaS platform evolution, including feature releases, upgrades, and lifecycle management.
• Ensure platform reliability, performance, and scalability for enterprise and government use cases.
• Drive adoption of reusable components and shared services across products.
• Support pricing, packaging, and licensing models appropriate for government and enterprise customers.

Go-to-Market & Product Adoption

• Support product launches, change management, and user onboarding strategies for government and enterprise clients.
• Develop product documentation, release notes, and training materials.
• Work with marketing and sales teams to communicate product value propositions.
• Gather post-deployment feedback and drive continuous improvement.

Performance Monitoring & Continuous Improvement

• Track product performance, user adoption, and operational metrics.
• Analyze feedback from government agencies and enterprise clients to identify improvement opportunities.
• Continuously refine product features based on data, usage patterns, and policy changes.
• Identify opportunities for innovation in government digital services.

Leadership & Ownership

• Act as the product owner with end-to-end accountability from ideation to delivery and optimization.
• Mentor junior product team members where applicable.
• Champion best practices in product management within the organization.
• Drive a culture of accountability, collaboration, and continuous learning.

Required Skills and Competencies

• Strategic Thinking: Ability to develop long-term plans and strategies for product success.
• Market Research: Proficiency in analyzing market trends, customer needs, and competitive landscape.
• Project Management: Strong skills in managing projects, timelines, and resources effectively.
• Technical Understanding: Knowledge of technology and product development processes to effectively collaborate with engineering teams.
• Communication: Excellent verbal and written communication skills to articulate product vision, requirements, and updates clearly.
• Analytical Skills: Ability to analyze data, measure performance, and make data-driven decisions.
• Problem-Solving: Strong problem-solving skills to address challenges and obstacles that arise during the product lifecycle.
• Leadership: Capability to lead and motivate cross-functional teams and influence stakeholders.
• Metric driven: Strong analytical and synthesis skills are a must , including the ability to absorb and process large amounts of data into actionable information

Experience and Qualifications

• A Good University Degree in computer science, engineering or business-related field with at least 4 to 5 year’s experience in product management
• Experience managing SAAS and Enterprise Software Solutions and Technology Products is a must have
• Track record of using qualitative and quantitative data to prioritize and drive decision making.
• Strong understanding of product lifecycle management and agile methodologies.
• Proven ability to develop and implement product strategies that deliver business results.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Analytical mindset with the ability to interpret data and translate it into actionable insights.
• Proficient in productivity applications such as Microsoft office such as Excel, Microsoft Visio, Project Management tools
• Business analysis skills will be an added advantage
• Efficient in using collaboration and CRM tools such as Slack and JIRA, Google Analytics, Data Analytics

Perks & Benefits:

• Competitive salary and performance-based incentives.
• Sales referral bonus incentives
• Flexible work arrangements
• Health, wellness, and professional development programs.

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Job Objectives

• Are you passionate about maintaining high-performing, secure, and reliable database systems? Do you enjoy solving complex technical challenges and ensuring data availability and integrity?
• We are seeking a skilled Database Operations Engineer to join our technology team and contribute to the management, optimization, and maintenance of our database environments. In this role, you will be responsible for ensuring the stability, performance, and security of our MySQL databases that support critical business applications.
• You will play an active role across the database operations lifecycle from system setup and monitoring to performance tuning, backup and recovery, and ongoing support while collaborating closely with development, infrastructure, and support teams to deliver reliable, scalable, and efficient data services.
• This role is ideal for a detail-oriented professional who is passionate about operational excellence, continuous improvement, and building resilient data systems that drive business success.

Key Roles & Responsibilities

• Install, configure, and maintain MySQL databases
• Monitor database health, performance, and capacity
• Perform query optimization and index tuning
• Manage backups, restores, and disaster recovery processes
• Configure and maintain replication setups
• Troubleshoot database-related incidents and outages
• Enforce database security, access controls, and best practices
• Collaborate with developers to improve database performance and design
• Support database upgrades and schema changes.

Required Qualifications & Experience

• Bachelor’s degree in Computer Science, IT, or related field
• A minimum of 6 years hands-on experience administering MySQL databases
• Strong understanding of InnoDB, indexes, and query execution plans
• Experience with replication and high-availability setups
• Experience working in Linux environments
• Knowledge of backup and recovery strategies.

Required Skill & Competencies:

• MySQL performance tuning
• Replication and failover concepts
• Monitoring and alerting
• SQL troubleshooting
• Data integrity and consistency management
• Experience with performance schema
• Knowledge of MySQL security and audit logging
• Experience with cloud-hosted MySQL (AWS RDS, Azure)
• Familiarity with automation or scripting.

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Job Objective

• Are you passionate about transforming data into actionable insights? Do you enjoy working with data models, dashboards, and analytics tools to support strategic decision-making? Crown Interactive is seeking a Data Analyst to join our growing team.
• In this role, you will play a critical part in helping the organization make data-driven decisions by collecting, analyzing, and visualizing data across multiple business functions. You will work closely with stakeholders to understand business needs and translate them into insightful dashboards and reports using analytical tools.

Key Roles & Responsibilities
Data Analysis & Reporting:

• Collect, clean, and analyze large datasets from various sources including ERP, CRM, SCADA systems, and custom software applications but not limited to this.
• Develop detailed analytical reports and dashboards using Power BI to communicate trends, patterns, and predictions.
• Analyze data for different teams in the business as may be required.

Dashboard Development:

• Design, build, and maintain dynamic Power BI dashboards tailored for stakeholders in the public power sector.
• Implement DAX queries and Power Query for advanced data transformations and modeling.

Stakeholder Collaboration:

• Work closely with all the teams, power and public sector clients to understand data requirements and deliver actionable insights.
• Translate business requirements into technical specifications and develop reporting solutions.

Data Governance & Quality:

• Ensure data accuracy, integrity, and consistency across reporting systems.
• Identify and troubleshoot data discrepancies and recommend process improvements.

Performance Monitoring:

• Monitor data trends, key performance indicators (KPIs), and operational metrics to support performance improvements in power and utilities projects.
• Participate in CI learning, development and mentoring programs

Qualification & Experience

• Bachelor’s Degree in Information Systems, Statistics, Engineering, or a related field.
• The ideal candidate should have 6+ years of experience in data analysis, business intelligence.

Skill Requirements and Competencies:

• Proficiency in Power BI, including DAX, Power Query, and data modeling.
• Strong experience with SQL and data manipulation techniques.
• Familiarity with databases such as MS SQL Server, Oracle, or PostgreSQL.
• Experience working with data from software platforms relevant to the power sector or public infrastructure.
• Power BI Dashboard Development
• Data Modeling and DAX
• SQL and Relational Databases
• Data Visualization and Storytelling
• Attention to Detail
• Problem Solving & Critical Thinking
• Strong Communication & Collaboration.