Quality Assurance Engineer, Software Development at NewGlobe

About the Role

• We are looking for a full time Quality Assurance Engineer to join our new Lagos, cross-functional software development teams, which will build the software that powers and improves our platform of educational tools. The Lagos team will have a special focus on the parts of the system that are more customer facing, experimental, or strategically important. The key to the QA role on our teams is  being a divergent thinker with a curious mind - a collaborator with developers in building great software, not an adversary, nor an order taker.
• If you’re looking to be a gatekeeper, NewGlobe will not be right for you. If you’re looking to get a perfect set of requirements handed to you, NewGlobe will not be right for you. On the other hand, if you’re all about being an enabler of teams, curiosity and innovation, and more than anything, about automation and repeatability, then NewGlobe might just be your next gig.

You will report to one of our software development team leads.

What You Will Do

• Collaborate with team members and business stakeholders to define acceptance criteria for software development projects, including participation in the design and estimation of new software to ensure that testing is not an afterthought
• Create and execute testing plans that include an appropriate combination of manual and automated testing, carefully reporting issues using structured tools and standards
• Advocate for a culture of automation and repeatability - and then get your hands dirty to make it a reality
• Follow testing practices to ensure the functional correctness, usability, scalability, and security of NewGlobe software
• Help resolve “works on my machine” automated testing issues by pairing with our software developers to run down environmental, network, or other complicating factors
• Deliver and manage automated testing tools for the constantly evolving needs of our various software platforms, including a range of web and mobile applications running across a variety of devices
• Integrate automated testing tools into build pipelines to promote a culture of continuous delivery
• Participate in the design, rollout, and use of monitoring tools in order to identify and resolve issues and ensure continuous integration of data into warehouses
• Devise approaches for validating and monitoring off-the-shelf and third-party software
• Participate in the design and use of application monitoring tools to reduce mean time to response and to maximise uptime
• Provide third-line technical support to in-house users

What You Should Have

• Bachelor's degree with excellent academic performance
• 4+years overall commercial software experience at the enterprise level
• Experience with different testing tools and patterns, such as contract testing for APIs and  end-to-end testing for apps. Proficiency with other types of testing, such as load testing, penetration and security testing, or usability testing a major plus
• Comfort with both Windows and Linux/Ubuntu
• A desire to learn new tech stacks and frameworks - if you’ve only got experience in a particular platform and you think that makes it the right answer, NewGlobe is not right for you
• Nice to haves:
• DevOps experience at the enterprise level
• Hands-on experience across with a continuous delivery platforms (e.g. Jenkins, Go.CD, CircleCI, TFS)
• Hands-on experience with Code as Infrastructure tools (Puppet, Chef, Ansible, etc.)
• Experience in cloud platforms (AWS, Azure)
• Experience in containerisation (Docker) and containerisation infrastructure (Kubernetes, Docker Swarm, etc.)
• A proactive mindset and comfort working without constant supervision
• Flexibility to respond to the changing needs of the business
• Ability to prioritise and carry out multiple tasks
• Fast learner, energetic, and enthusiastic