Job Openings at Airtel Nigeria

About the job

JOB PURPOSE

Ensure the integrity of all rates and all rating systems on the network for all prepaid products with a bid to maintain no revenue leakage on the network and to support revenue savings in the business. Also providing the business relevant suggestions to support revenue growth and assurance.

KEY ACCOUNTABILITIES

To ensure no revenue leakage relating to configured rates on the network by validation of all configured rates against the approved business documents and NCC approval

• To carry out regular checks on the SDP tariff table for all configured tariffs/rates for both voice calls and sms’s on the network.

• To ensure validation of configured cards on the Voucher management configuration dump for benefits and entitlements accruing to various card groups

• Resolution of any identified anomalies by engaging all stakeholders.

To eliminate/reduce all forms of revenue losses

• To proactively set up necessary controls and KPI’s to achieve prepaid rating Assurance for both old and new products as they are implemented enhancing Revenue Savings. This would also include performing all self-validation controls assigned to the role.

To ensure proper number management by supporting the customer life cycle with churn validation

• Liaising with all relevant stakeholders i.e. Information Technology (IT), Sales, Marketing and every other stakeholder to ensure availability of sims for the market.

To ensure regular and prompt rerating of all CDR’s for

• To carry out re-rating exercises on all already rated CDR’s with a bid to ensure that all agreed and approved rates are correctly being charged and there are no incorrect rates. Where such are identified to ensure resolution by engaging all stakeholders and following through to resolution closure.

To support the month end activities

• Providing all month-end related data required to ensure smooth closure of month end activities (LMS validation, Expired Voucher Validation, Decrement information.

Skills critical to the role:

• Ability to use ACL (Audit Command Language)

• Oracle 10g (SQL for data extraction, data analysis and interpretation)

• Project management and strong analytical skills

• Good use of Microsoft office (Excel, Power point, Visio, Word & Access)

Educational Level:

Must have:

• First degree in Finance or Accounting

Working Experience:

Must have:

• 3 years of experience in the Telecommunication industry (Revenue Assurance and Fraud Management Functions)

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JOB PURPOSE

To monitor and manage the procurement of Network equipment and related materials and services at the right price, right quantity & quality from the most appropriate vendor at full cost of ownership to the benefit of Airtel to ensure good service delivery to its customers.

KEY ACCOUNTABILITIES

Manage the processing of Marketing related contracts from project brief to contract completion in conjunction with the Legal department

• Checking/confirming payment terms, price & duration of project briefs in line with what was agreed for the contract
• Ensuring stakeholders( User department and vendor) agree on conditions of the contract
• Follow up with Legal to ensure contract is drafted and sent to the vendor

Manage the end to end Purchase Order process for procurement of goods and services within their area of responsibility in line with approved purchasing requests

• Sourcing/recommendation of vendors for the task
• Sending RFP/RFQ’s to the vendors
• Opening of bids and tender evaluation/recommendation
• Negotiation and cost optimization/savings
• Contract award
• PO processing on Oracle
• RFP response meetings to communicate details to vendors regarding tenders

Manages vendor relationships in accordance with company guidelines, to support the realization of agreed procurement contracts & timelines for delivery

• Vendor follow-up on key deliverables
• Management of vendor relationships to ensure SLA’s are realized

Provide accurate information and guidance to managers and other staff in Support of the planning, budgeting and goal setting processes to establish procurement goals

• Accurate benchmarking of prices against market prices
• PO reports for budget teams.
• Ensure BOQ is in line with approved price book/rate card.

Manage price & contractual negotiations in line with favourable payment terms, statutory regulatory requirements, competitive pricing, quality assurance and delivery timelines favourable to the company

• Contract negotiations
• Meeting with vendors/User to agree on SLA’s and timelines
• Ensuring prices are in line with NCC/NOTAP regulatory requirements
• Detailed price negotiations using quotes as benchmark

Generation of required Procurement reports(spend & savings report, contract management report, Single source & emergency request report)

• Provision of Spend/savings report
• Contract renewals/expiration reports
• Provision of emergency request reports/reasons for the emergencies and supporting approvals
• Provide support to Snr Mgr Marketing Procurement on identification and corrections of process gaps in internal control environment.

Manage sourcing process for recommending/identifying the most suitable vendors required for projects/tasks

• Vendor sourcing through RFI’s
• Recommendation of vendors through referrals from other Telco’s and Multinationals.
• Ensure compliance with procure to pay policy and process.

Provide payment support services

• Follow up for prompt payment to vendor

Vendor Performance evaluation to ascertain vendor competence & capability

• Periodic vendor evaluation(quarterly/biannually)
• Vendor competency assessment

SKILLS & KNOWLEDGE

Educational Qualifications

• Bachelor's Degree
• Associate Member/Student Member of Chartered Institute of Purchasing & Supply, UK

Key Contacts

• User Dept
• Vendors and Partners.

Relevant Experience

• Minimum of 7 years Procurement experience.

Other requirements (Behavioural)

• Achieving results and meeting targets
• Proactive attitude towards meeting objectives
• Interpersonal skills
• Analytical skills
• Good ethical attributes

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Job Purpose

• To support the Internal Assurance function in managing compliance to defined policies, processes and procedures rolled out, provide opinion on process/policy alignment with best practices and make recommendations for improvement.

The Role Holder will:

• Support the effective roll-out and governance of policy and processes for assigned functions
• Enable, monitor and support closure of audit observations and risk management action plans
• Provide feedback on robustness of controls periodically
• Execute internal audit
• Support other functions within Internal Assurance (as needed).

Key Accountabilities
Process / Policy Compliance:

• Support Process and Compliance Lead
• Reviewing SOPs designed by business functions for quality monitors and reports process KPIs performance. Will not be responsible for designing SOPs.
• Create interface & co-ordination to ensure compliance to policies, process and procedures for the OPCO.
• Constantly engage with assigned functions at OpCo to align the processes and ensure closure of all open issues (audit and non-audit related)
• To regulatory / governance matrix test compliance, identify gaps and work to close these
• Provide support in the preparation and maintenance of a compliance dashboard
• Maintain a process and procedure repository for the OpCo.

Improvement Projects:

• Identifies and drive process improvement projects for assigned functions (both - Business and Customer Impacting and revenue/cost impacting).

Best in Class Processes are in place and adhered to:

• Ensures that processes and procedures in place work as per the standards and can efficiently support functional/business objectives.
• Ensure that functional processes add value to the business.
• Ensure that relevant metrics are in place to measure performance and can efficiently guide management on the decision-making process.
• Work with business functions to identify process gaps arising from weak or inadequate business process documentation.

Execute Process and Internal Audit Reviews:

• Execute internal audit and internal control reviews requested by the business
• Effective engagement and support to the IA team on the audit, risk management and gap areas
• Supporting engagements within the OpCo to ensure learnings of the audit findings from other OpCos are implemented as best practice, ensuring the reduction in the learning cycle
• Effective implementation of the learning tracker action items for the OPCO
• Ensuring all the audit observations in the OpCo are effectively closed
• Ensuring process gaps are identified and shared with Process owner & Function Head for implementation
• Ensuring that the risk register and audit issues tracker are accurate and up to date
• Periodic monitoring and reporting on implementation of audit closure and risk mitigation action plans.

Support other functions within IA:

• Providing support to other functions within IA as may be required.

Educational Qualifications & Functional / Technical Skills

• Bachelor’s Degree
• ICAN/ACCA or CISA an added advantage.

Relevant Experience:

• Minimum of 3 years of relevant experience in Audit firm
• Industry experience an added advantage (Internal and External Audit Experience)
• Process Audit experience
• Exposure to technology, process reengineering and handling decentralized operations is desirable
• Effective Project management & Co-ordination
• Commercial and Financial Management.

Key Contacts:

• Process Owners
• Internal Audit partners.

Other Requirements (Behavioural, etc.):

• Interpersonal Skills
• Problem solving
• Service Focus
• Persuasion & negotiation Skills
• Relationship Management.