Fresh Positions at Ascentech Services Limited

Summary

• We are seeking a dependable, highly professional Personal Driver with 2 – 5 years of experience to provide safe, discreet, and courteous transportation for a private client.
• The ideal candidate demonstrates impeccable time management, discretion, exemplary driving skills, and a focus on client comfort and privacy.
• This role may involve daily commutes, errands, appointments, and occasional travel.

Key Responsibilities

• Safely operate the client’s vehicle (or provided company vehicle) for daily commuting, appointments, errands, and special trips.
• Plan efficient routes using GPS, considering traffic, weather, and client preferences; provide ETA updates as required.
• Perform routine vehicle care: maintain cleanliness, monitor fuel, ensure fluids are at proper levels, and report any mechanical issues promptly.
• Conduct light vehicle checks before and after trips; coordinate maintenance or service as needed.
• Assist the client with onboarding and alighting, luggage handling, and securing belongings; be mindful of privacy and personal space.
• Maintain strict confidentiality and professional discretion regarding client matters.
• Adhere to traffic laws, safety regulations, and any client-specific policies; immediately report accidents or incidents.
• Manage client calendar-related transportation needs, including confirmations and last-minute changes when possible.
• Maintain accurate trip logs, mileage, and any expenses; provide receipts if required.
• Demonstrate exemplary customer service, (courteous, discreet, and well-groomed) appearance and professionalism at all times.

Qualifications

• Experience: 2 – 5 years of professional driving experience, preferably with high-net-worth individuals or in a personal-brief setting.
• Valid driver’s license; clean driving record; any relevant endorsements or licenses for the vehicle type as applicable.
• Strong knowledge of defensive driving, situational awareness, and basic emergency procedures.
• Confidentiality & Discretion: Proven ability to maintain privacy and handle sensitive information discreetly.
• Technical Skills: Proficiency with GPS/navigation apps, familiarity with vehicle technology, and ability to manage basic in-car amenities to ensure client comfort.
• Physical Requirements: Ability to assist with luggage or bags as needed; comfortable driving for extended periods.
• Punctuality, excellent communication, dependability, discretion, adaptability, and a client-service oriented mindset.

Application Closing Date
7th October, 2025

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Job Purpose

• The Marketing Operations Executive will support the efficient execution of marketing initiatives by managing workflows, campaign tracking, vendor coordination, and budget control.
• The ideal candidate is detail-oriented, organized, and skilled in optimising marketing processes to enhance overall effectiveness within the manufacturing industry.

Key Responsibilities

• Support the planning and execution of marketing campaigns across ATL, BTL, and digital channels
• Maintain and regularly update the integrated marketing calendar
• Manage vendor contracts, purchase orders, and procurement processes
• Coordinate with cross-functional teams to ensure timely campaign execution
• Track and analyze campaign performance, providing regular dashboards and reports
• Monitor and manage the marketing budget in line with financial policies.
• Optimize the use of marketing automation tools, CRM systems, and reporting platforms
• Ensure compliance with industry regulations and brand guidelines in all marketing activities

Key Performance Indicators (KPIs)

• Timely, error-free campaign execution
• Budget accuracy and efficient spend management
• On-time delivery of reports and dashboards
• Streamlined processes with fewer bottlenecks
• High satisfaction levels among internal and external stakeholders

Requirements

• HND / Bachelor’s Degree in Marketing, Business, or a related field
• 2 – 5 years experience in marketing operations, project management, or campaign coordination
• Strong organizational, analytical, and process management skills
• Proficiency in Excel, Power BI, CRM systems, and marketing automation tools
• Detail-oriented, with excellent communication and multitasking abilities
• Experience in or exposure to the manufacturing industry is a strong advantage.

Salary
N550,000 - N600,000 Monthly

Application Closing Date
Not Specified.

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Position Overview

• A fast-growing telecommunications provider is seeking an experienced and strategic professional to lead its Customer Experience (CX) function.
• The ideal candidate must have a strong background in customer service operations within the telecom or ISP industry, with proven ability to drive customer satisfaction, service quality, and team performance.

Key Responsibilities

• Develop and execute CX strategies aligned with business goals.
• Optimize the end-to-end customer journey across all service channels.
• Define and track KPIs such as CSAT, NPS, and resolution time.
• Lead day-to-day customer service operations.
• Ensure timely resolution of enquiries and complaints.
• Collaborate with technical, billing, and sales teams to resolve service issues.
• Build and manage a high-performing customer service team.
• Oversee recruitment, training, and performance evaluations.
• Foster a culture of accountability, empathy, and excellence.
• Leverage CRM tools and customer analytics to improve service delivery.
• Monitor trends and generate reports on customer insights and service metrics.
• Ensure adherence to telecom regulations and internal policies.
• Represent the CX function in cross-functional and senior leadership meetings.
• Champion the voice of the customer across the organization.

Requirements

• HND/Bachelor’s Degree in any relevant field (MBA is an advantage).
• Minimum of 8 years in telecom/ISP, with at least 6 years in customer care and 5 years in leadership roles.
• Experience leading customer service teams (20+ staff) and managing CRM systems.
• Strong knowledge of SLA monitoring, complaint resolution, and contact centre operations.

Technical Skills:

• CRM tools & contact centre technologies
• Excel and dashboard reporting
• Familiarity with Six Sigma or Quality Management Systems is a plus.

Compensation

• Competitive salary (negotiable)
• Attractive benefits based on experience.

Application Closing Date
Not Specified.