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  • Posted: Feb 16, 2024
    Deadline: Not specified
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    At Redeemer Health Village, we are driven by a steadfast commitment to providing exceptional healthcare services grounded in the values of love, compassion, and faith. Our journey began with a vision to extend the healing ministry of Christ to all people, and today, we are proud to serve our community with excellence in healthcare.


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    Patient Experience and Hospitality Executive

    Job Description:

    • As a Hospitality/Patient Experience Executive, you will play a vital role in enhancing the overall patient experience and ensuring that our healthcare facility maintains high standards of hospitality.
    • You will be responsible for implementing strategies to improve patient satisfaction, increase loyalty, and promote our brand through exceptional service delivery.
    • Additionally, you will collaborate with various departments to integrate hospitality principles into all aspects of patient care.

    Responsibilities:

    • Develop and implement patient experience initiatives aimed at enhancing satisfaction levels and loyalty.
    • Oversee the design and implementation of programs to improve the overall hospitality within the healthcare facility.
    • Conduct regular assessments and analysis of patient feedback to identify areas for improvement and develop action plans accordingly.
    • Collaborate with marketing team to develop marketing strategies that align with the overall patient experience goals.
    • Establish and maintain strong relationships with patients, families, and staff to ensure a positive and supportive environment.
    • Train and educate staff on hospitality best practices and ensure consistent delivery of exceptional service.
    • Monitor and evaluate patient satisfaction metrics, making data-driven decisions to enhance the patient experience.
    • Stay updated on industry trends and best practices in hospitality management and incorporate them into our healthcare facility.

    Requirements:

    • Bachelor's degree in Hospitality Management, Marketing, Business Administration, or related field.
    • Proven experience in hospitality management, preferably within a healthcare setting.
    • Strong understanding of marketing principles and their application in enhancing patient experience.
    • Excellent communication and interpersonal skills with the ability to build relationships at all levels.
    • Analytical mindset with the ability to interpret data and make informed decisions.
    • Creative thinker with the ability to develop innovative solutions to enhance patient experience.
    • Strong organizational skills with the ability to manage multiple projects simultaneously.
    • Passion for providing exceptional service and improving the patient experience.

    go to method of application »

    Accounts Payable Specialist

    Position Overview

    • The Accounts Payable Officer will play a vital role in managing the hospital's financial operations by ensuring accurate and timely processing of payments to vendors and suppliers.
    • This position requires a high level of attention to detail, strong organizational skills, and the ability to collaborate effectively with internal departments and external stakeholders.

    Key Responsibilities

    • Process invoices, purchase orders, and payment requests in a timely and accurate manner
    • Verify and reconcile invoices with purchase orders and receiving documents
    • Review and reconcile vendor statements to ensure all payments are up-to-date
    • Communicate with vendors and internal departments to resolve invoice discrepancies and payment issues
    • Prepare and process electronic payments and Bank transfers
    • Maintain accurate and up-to-date records of accounts payable transactions
    • Assist with month-end and year-end closing processes, including account reconciliations and reporting
    • Collaborate with the finance team to improve accounts payable processes and procedures.

    Qualifications

    • Bachelor's Degree in Accounting, Finance, or related field preferred
    • Proven experience in accounts payable or accounting role, preferably in a healthcare setting
    • Strong understanding of accounting principles and practices
    • Proficiency in accounting software and Microsoft Office Suite, particularly Excel
    • Excellent attention to detail and accuracy
    • Strong analytical and problem-solving skills
    • Excellent communication and interpersonal skills
    • Ability to prioritize tasks and meet deadlines in a fast-paced environment.

    go to method of application »

    Accounts Receivable Officer

    Position Overview

    • The Accounts Payable Officer will play a vital role in managing the hospital's financial operations by ensuring accurate and timely processing of payments to vendors and suppliers.
    • This position requires a high level of attention to detail, strong organizational skills, and the ability to collaborate effectively with internal departments and external stakeholders.

    Key Responsibilities

    • Process invoices, purchase orders, and payment requests in a timely and accurate manner
    • Verify and reconcile invoices with purchase orders and receiving documents
    • Review and reconcile vendor statements to ensure all payments are up-to-date
    • Communicate with vendors and internal departments to resolve invoice discrepancies and payment issues
    • Prepare and process electronic payments and Bank transfers
    • Maintain accurate and up-to-date records of accounts payable transactions
    • Assist with month-end and year-end closing processes, including account reconciliations and reporting
    • Collaborate with the finance team to improve accounts payable processes and procedures

    Qualifications

    • Bachelor's Degree in Accounting, Finance, or related field preferred
    • Proven experience in accounts payable or accounting role, preferably in a healthcare setting
    • Strong understanding of accounting principles and practices
    • Proficiency in accounting software and Microsoft Office Suite, particularly Excel
    • Excellent attention to detail and accuracy
    • Strong analytical and problem-solving skills
    • Excellent communication and interpersonal skills
    • Ability to prioritize tasks and meet deadlines in a fast-paced environment.

    Method of Application

    • If you are a dynamic individual with self-confidence, carriage, grace, composure, passion for hospitality and patient care, we encourage you to apply for this exciting opportunity to join our team and make a difference in the lives of our patients.
    • qualified candidates should send their CVs to careers@redeemershealthvillage.org

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