Jobs at iRecruiters Africa Limited

• The ideal candidate must have a strong process management background with an eye for detail and experience in retail operations, strategy execution, and people management.

Key Responsibilities:

• Identify and address operational challenges, driving solutions that enhance efficiency and profitability.
• Streamline end-to-end production processes, ensuring timely delivery of bespoke pieces while maintaining the highest quality standards.
• Oversee inventory, supply chain logistics, and vendor relationships to guarantee a seamless and sustainable flow of materials.
• Develop and implement scalable operational systems and procedures.
• Lead, mentor, and manage cross-functional teams, including production, design, logistics, and customer service.
• Ensure continuous staff development and training to maintain expertise in luxury fashion standards.
• Identify growth opportunities while managing risks effectively.
• Oversee customer service operations to ensure a superior bespoke client experience.
• Implement innovative solutions to enhance client satisfaction and retention.
• Ensure consistent alignment between client expectations and service delivery.
• Drive innovation within operations by adopting emerging technologies and best practices in the fashion industry.
• Implement digital tools to optimize production tracking, customer communication, and supply chain visibility

Key Requirements:

• A bachelor’s degree in Business Administration, Operations Management, or a related field is typically required
• 1–3+ years of experience managing operations, preferably in the luxury or bespoke fashion industry.
• Proficiency in inventory management software, Microsoft Office, and other relevant digital tools
• Strong leadership and team management abilities
• Excellent organizational and multitasking skills
• Strong communication and interpersonal skills
• Analytical and problem-solving skills for process optimization and issue resolution
• Ability to work cross-functionally with design, production, sales, and procurement teams

go to method of application »

• This role demands a results-driven professional with strong commercial acumen, exceptional relationship management skills, and a proven track record of exceeding sales targets.

Job Responsibilities:

• Identify, pursue, and secure high-value business opportunities to drive revenue growth.
• Build and maintain strong relationships with key decision-makers, senior executives, and stakeholders.
• Develop and execute sales and marketing strategies that aligned with business objectives.
• Identify new market opportunities and drive expansion initiatives.
• Oversee high-value accounts, ensuring long-term success and client satisfaction.
• Represent the company at industry events, conferences, and executive roundtables.
• Lead contract negotiations and close complex business deals.
• Monitor sales performance and market trends to optimize business strategies.
• Manage strategic accounts, ensuring long-term success and client satisfaction.
• Direct engagement with senior decision-makers and industry leaders.
• Drive new business partnerships and market expansion initiatives.
• Attend meetings and pitching sessions, make presentations and report outcomes to executive management.
• Prepare sales contracts, Service level agreements and other documents in line with company policies and work with the client to ensure execution.
• Conduct client surveys to develop marketing assets and use cases for engaging prospects.
• Provide support and materials in upselling to existing clients.
• Identify and attend industry conferences and other networking events to gain industry insights and network with relevant stakeholders.

Key Requirement

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or in any related field.
• 7+ years of experience in Sales, Marketing, or Business Development within the financial or professional services sector.
• Strong ability to develop and execute business growth strategies.
• Excellent negotiation, deal-closing, and contract management skills.
• Ability to analyze market trends and identify new business opportunities.
• Expertise in strategic partnership development and key account management.
• High achiever with a track record of exceeding sales targets.
• Exceptional communication, presentation, and interpersonal skills.
• Ability to engage confidently with C-suite executives and senior stakeholders