Jobs at Elvaridah Limited

Job Summary

• The Operations Manager will oversee the day-to-day operations of the salon, ensuring exceptional service delivery, operational efficiency, and profitability.
• The role involves managing staff, optimizing processes, maintaining high customer satisfaction, and ensuring compliance with health and safety standards.

Key Responsibilities
Operations Management:

• Oversee daily salon operations, ensuring smooth workflow across all service areas (hair, nails, spa, etc.).
• Implement and maintain standard operating procedures (SOPs) to improve efficiency and service quality.
• Monitor appointment scheduling, client flow, and service turnaround times.

Team Leadership & Supervision:

• Manage, supervise, and motivate salon staff including stylists, therapists, and front desk personnel.
• Coordinate staff schedules, attendance, and performance management.
• Conduct training and onboarding for new employees to ensure service consistency.

Customer Experience:

• Ensure high levels of customer satisfaction and handle escalated client complaints professionally.
• Develop strategies to enhance client retention and loyalty.
• Monitor service quality and ensure adherence to brand standards.

Financial & Business Performance:

• Drive revenue growth by implementing sales strategies, promotions, and upselling techniques.
• Monitor daily sales, expenses, and profitability.
• Prepare operational and financial reports for management review.

Inventory & Supply Chain Management:

• Oversee inventory levels for salon products and tools.
• Manage procurement and vendor relationships.
• Ensure proper stock control to minimize waste and shortages.

Compliance & Hygiene Standards:

• Ensure compliance with health, safety, and sanitation regulations.
• Maintain cleanliness and organization of the salon environment.
• Enforce hygiene protocols across all service areas.

Marketing & Business Development:

• Collaborate with marketing teams to execute promotional campaigns and events.
• Identify opportunities to attract new clients and expand services.

Requirements & Qualifications

• Bachelor’s Degree in Business Administration, Hospitality Management, or related field (preferred).
• 3–5 years of experience in salon, spa, or retail operations management.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Good financial acumen and reporting skills.
• Knowledge of salon management software and booking systems is an advantage.
• Strong organizational and problem-solving skills.

• Monitor market trends and competitor activities.

go to method of application »

Job Summary

• The Administrative Officer is responsible for ensuring the smooth day-to-day administrative operations of the school.
• The role involves managing records, coordinating office activities, supporting academic and non-academic staff, and ensuring compliance with regulatory requirements.
• The ideal candidate must be highly organized, detail-oriented, and capable of working in a fast-paced school environment.

Key Responsibilities
Administrative Operations:

• Oversee daily administrative activities to ensure efficient school operations.
• Maintain and update student and staff records (admissions, attendance, performance, etc.).
• Manage correspondence, emails, and official school documentation.
• Coordinate meetings, prepare minutes, and track action points.

Front Desk & Communication:

• Serve as the first point of contact for parents, visitors, and external stakeholders.
• Handle inquiries, complaints, and requests professionally.
• Manage communication channels between school management, staff, parents, and students.

Admissions & Records Management:

• Support student admissions processes, including application handling, documentation, and onboarding.
• Maintain accurate and confidential student records in compliance with school policies.
• Prepare reports on enrollment, attendance, and other administrative metrics.

Staff Support & Coordination:

• Assist in staff scheduling, attendance tracking, and leave management.
• Support HR-related activities such as onboarding and documentation.
• Coordinate internal events, training sessions, and staff meetings.

Finance & Procurement Support:

• Assist with fee tracking, invoicing, and receipt issuance.
• Support procurement of school supplies and maintain inventory records.
• Liaise with vendors and service providers for administrative needs.

Compliance & Regulatory Requirements:

• Ensure adherence to Lagos State education regulations and policies.
• Maintain proper documentation for inspections and audits.
• Support accreditation and compliance processes with relevant authorities, such as the Lagos State Ministry of Education.

Facilities & Office Management:

• Ensure proper maintenance of office equipment and school facilities.
• Coordinate repairs, utilities, and general upkeep of the administrative office.
• Monitor the cleanliness and organization of administrative areas.

Requirements & Qualifications

• Bachelor’s Degree in Business Administration, Education, or a related field.
• 1–2 years of administrative experience, preferably in a school or educational institution.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Knowledge of school management systems is an advantage.
• High level of integrity and ability to handle confidential information.