Job Openings at Plug Entertainment Limited

Job Summary

• We are seeking a highly organized, resourceful and forward-thinking Operations Lead to oversee and streamline the day-to-day activities of our organization. The ideal candidate will ensure operational excellence across all departments from Agency, Internal Operations, Marketing, Branding and Talent management to Events.
• You’ll play a pivotal role in turning creative ideas into seamless execution, managing teams, optimizing internal processes and ensuring projects are delivered on time, within scope and at the highest quality.

Key Responsibilities

• Lead and coordinate daily business operations across multiple departments
• Develop and implement efficient systems, policies and workflows that drive productivity and accountability.
• Work closely with leadership to translate strategic goals into operational plans and actionable deliverables.
• Oversee project timelines, budgets and resource allocation to ensure smooth execution of all projects and campaigns.
• Manage brand relationships, contracts and partnerships for events and productions.
• Supervise and support staff and cross-functional teams to ensure top performance and collaboration.
• Support management with strategic decision-making.
• Maintain compliance with industry regulations and ensure brand consistency across operations.

Qualifications

• Bachelor’s degree in Business Administration, Management, Media or other related field.
• 3–5 years of experience in operations, preferably within entertainment, media, or events.
• Strong leadership, problem-solving and organizational skills.
• Excellent communication and people management abilities.
• Proven experience managing complex projects and coordinating multiple teams.
• Familiarity with creative workflows, event planning and media production processes is a plus.

Ideal Candidate:

• Thrives in dynamic and creative environments.
• Balances strategic thinking with hands-on execution.
• Proactive, solution-oriented and detail-driven.
• Able to multitask under pressure and tight deadlines.
• Passionate about entertainment, innovation and teamwork.

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Key Responsibilities

• Manage event ticketing platforms, ensuring accurate ticket uploads and real-time updates.
• Oversee accreditation systems, generating passes, managing access levels and updating attendee databases.
• Handle website content updates (event details, schedules, media uploads, etc.)
• Collaborate with the creative, events, and communications teams to ensure all digital information aligns with event timelines.
• Monitor data accuracy across all tech platforms and troubleshoot any technical or user errors.
• Maintain accurate documentation of support requests, incidents, and resolutions.
• Escalate complex technical issues to higher-level support or vendors when necessary.

Qualifications

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field.
• 3-5 years of experience in technical support, preferably in entertainment or event operations.
• Familiarity with ticketing and event management platforms (e.g., Eventbrite, Ticketmaster, or similar).
• Strong troubleshooting and problem-solving abilities.
• Excellent organizational and communication skills.

Ideal Candidate:

• Tech-savvy and proactive
• Thrives in a fast-paced, event-driven environment.
• Detail-oriented with strong problem-solving skills.
• Passionate about live events and delivering smooth digital experiences.
• Patient, approachable and customer-service driven.

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Responsibilities

• Create daily content (videos, photos, reels, TikToks, posts,skits, behind-the-scenes clips, lifestyle content, etc)
• Stay updated on music, celebrity news and entertainment trends to generate timely content ideas.
• Film, edit and deliver high-quality short-form videos tailored to each platform.
• Collaborate with the content and marketing teams to align daily output with brand direction.
• Participate in content planning sessions and brainstorming for weekly/monthly themes.
• Engage talent/influencers when needed for shoots and content collaborations.
• Ensure quick turnaround on trending topics and breaking entertainment stories.
• Maintain consistent visual style and brand identity across all content.

Required Skills & Qualifications

• Interested candidates should possess a Bachelor`s Degree
• 1 - 3 years experience in content creation (preferably within entertainment or lifestyle niches).
• Strong video editing skills (CapCut, VN, Adobe Premiere/Final Cut is a plus).
• Ability to conceptualize and execute fresh, creative ideas daily.
• Camera friendly
• Strong storytelling and writing skills.
• Solid understanding of social media platforms (TikTok, Instagram, YouTube, X).
• Ability to work in a fast-paced, trend-heavy environment.
• Good communication and teamwork skills.

Ideal Candidate Profile:

• Lives and breathes pop culture and entertainment.
• Creative, expressive and confident in making content that resonates with audiences.
• A natural sense of humour, creativity and visual storytelling.