Operations Lead at Plug Entertainment

Job Summary

• We are seeking a highly organized, resourceful and forward-thinking Operations Lead to oversee and streamline the day-to-day activities of our organization. The ideal candidate will ensure operational excellence across all departments from Agency, Internal Operations, Marketing, Branding and Talent management to Events.
• You’ll play a pivotal role in turning creative ideas into seamless execution, managing teams, optimizing internal processes and ensuring projects are delivered on time, within scope and at the highest quality.

Key Responsibilities

• Lead and coordinate daily business operations across multiple departments
• Develop and implement efficient systems, policies and workflows that drive productivity and accountability.
• Work closely with leadership to translate strategic goals into operational plans and actionable deliverables.
• Oversee project timelines, budgets and resource allocation to ensure smooth execution of all projects and campaigns.
• Manage brand relationships, contracts and partnerships for events and productions.
• Supervise and support staff and cross-functional teams to ensure top performance and collaboration.
• Support management with strategic decision-making.
• Maintain compliance with industry regulations and ensure brand consistency across operations.

Qualifications

• Bachelor’s degree in Business Administration, Management, Media or other related field.
• 3–5 years of experience in operations, preferably within entertainment, media, or events.
• Strong leadership, problem-solving and organizational skills.
• Excellent communication and people management abilities.
• Proven experience managing complex projects and coordinating multiple teams.
• Familiarity with creative workflows, event planning and media production processes is a plus.

Ideal Candidate:

• Thrives in dynamic and creative environments.
• Balances strategic thinking with hands-on execution.
• Proactive, solution-oriented and detail-driven.
• Able to multitask under pressure and tight deadlines.
• Passionate about entertainment, innovation and teamwork.