Ongoing Recruitment at Salsam Technologies

Slot: 2 Openings

As part of its expansion and meeting the needs of its ever-growing client base, we are recruiting highly motivated individuals as sales and business development executives.

The Sales Executive will be responsible for bringing in new clients and exploring new markets for vehicle tracking and fleet management solutions to individuals and corporate clients, and for growing the company\'s customer base within assigned territories.

Responsibilities

• Identify and approach potential customers, including corporate fleet owners, logistics firms, and individual vehicle owners
• Demonstrate tracking devices, dashcams, and fleet solutions to prospective clients
• Prepare and issue quotations, negotiate terms, and close sales
• Follow up on leads generated through referrals, marketing, and walk-ins
• Maintain relationships with existing clients to encourage renewals and repeat business
• Provide feedback to management on customer needs and market trends
• Represent the company at exhibitions and client meetings as required
• Keep accurate records of sales activities and submit periodic reports

Requirements

• Minimum of OND in Marketing, Business Administration, or a related field
• Minimum of 1 to 2 years\' sales experience (experience in tracking, security, or automobile sales is an advantage)
• Good communication and negotiation skills
• Target-driven with a confident, professional appearance
• Tech-savvy with knowledge of digital media/online platforms, GPS solutions and emerging technologies are added advantage
• Must be resident in or around Amuwo-Odofin/Festac and environs.

Salary
80,000 to 100,000 based on experience with a generous sales commission based on targets.

Only shortlisted candidates will be invited for interview

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Job Summary:

The Customer Service Representative will serve as the first point of contact for clients, handling inquiries, resolving complaints, and supporting customers on tracking and fleet management issues.

Responsibilities

• Respond to customer inquiries via phone, email, and WhatsApp in a timely and professional manner
• Resolve customer complaints and escalate technical issues to the appropriate team when necessary
• Guide new customers through onboarding, installation scheduling, and product use
• Process service requests such as renewals, upgrades, and cancellations
• Maintain accurate records of customer interactions and complaints
• Follow up with customers to confirm issues have been resolved to their satisfaction
• Provide feedback to management on recurring issues or areas for improvement
• Support the sales team by directing qualified inquiries appropriately

Requirements

• Minimum of OND in any related discipline
• Minimum of 1-2 years\' experience in a customer service or related role
• Good verbal and written communication skills
• Patient, calm, and able to handle complaints professionally
• Computer literate, with intermediate knowledge of Microsoft Excel and Word.
• Experience with GPS and navigation technologies an added advantage.
• Must be resident in or around Amuwo-Odofin/Festac and environs.

Salary

70,000 to 90,000 based on experience with a generous sales commission based on targets.

Only shortlisted candidates will be invited for interview