Ongoing Recruitment at Firmcare

Qualifications:

• MLT (Diploma or College degree)
• Valid laboratory technician license.
• Proven experience working as a lab technician.
• Working experience operating electrical and non-electrical laboratory equipment.
• Ability to operate the computer.
• Working knowledge of Laboratory Information system (LIS) and/or database systems.
• Ability to work autonomously and under pressure.
• Superb dexterity and hand-eye coordination.
• Excellent verbal and written communication skills.
• Keen attention to detail.
• Analytical skills.

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Qualifications:

• Bachelor’s degree or HND in Linguistics, Communications or a related field
• Proven experience as Customer Service Rep
• Must be conversant with a Customer Service Software
• Strong communication skills

Skills/Responsibilities:

• Act as a liaison between the company and Customers
• Provide product/services information
• Answer phone calls, emails, and other forms of communication promptly and professionally.
• Effectively communicate information, instructions, or solutions to customers.
• Schedule appointments or reservations as needed.
• Gather feedback from customers to assess their satisfaction and identify areas for improvement.
• Ability to multitask.
• Must be able to pay attention to details.