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  • Posted: Apr 28, 2025
    Deadline: Jan 1, 2026
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  • We are a National Health Insurance Agency (NHIA)-accredited Health Maintenance Organization (HMO) that has been providing 24/7/365 quality affordable healthcare service to the public and private sector nationally since 2007.
    Read more about this company

     

    Call Centre Agent

    Job Description

    • Review and assess submitted healthcare claims for accuracy, completeness, and eligibility based on Sterling Health Insurance policies and guidelines.
    • Verify patient eligibility and coverage details.
    • Apply medical coding knowledge (e.g., ICD-10, CPT) to evaluate the appropriateness of services rendered.
    • Identify and investigate discrepancies, errors, or potential fraudulent claims.
    • Communicate with healthcare providers and enrollees to obtain necessary information or clarification regarding claims.
    • Process claims accurately and within established turnaround times.
    • Utilize the claims processing system effectively to input, review, and finalize claims.
    • Maintain accurate and up-to-date records of all claims processed and actions taken.
    • Adhere to all relevant regulatory requirements and internal policies related to claims processing.
    • Stay updated on changes in medical coding, billing guidelines, and insurance regulations.
    • Collaborate with other members of the Claims Department and other internal teams to resolve complex claims issues.
    • Prepare reports on claims processing activities and trends as required.
    • Assist in the development and implementation of claims processing procedures.
    • Perform other claims-related duties as assigned.

    go to method of application »

    Biometrics

    Job Description

    • Review and assess submitted healthcare claims for accuracy, completeness, and eligibility based on Sterling Health Insurance policies and guidelines.
    • Verify patient eligibility and coverage details.
    • Apply medical coding knowledge (e.g., ICD-10, CPT) to evaluate the appropriateness of services rendered.
    • Identify and investigate discrepancies, errors, or potential fraudulent claims.
    • Communicate with healthcare providers and enrollees to obtain necessary information or clarification regarding claims.
    • Process claims accurately and within established turnaround times.
    • Utilize the claims processing system effectively to input, review, and finalize claims.
    • Maintain accurate and up-to-date records of all claims processed and actions taken.
    • Adhere to all relevant regulatory requirements and internal policies related to claims processing.
    • Stay updated on changes in medical coding, billing guidelines, and insurance regulations.
    • Collaborate with other members of the Claims Department and other internal teams to resolve complex claims issues.
    • Prepare reports on claims processing activities and trends as required.
    • Assist in the development and implementation of claims processing procedures.
    • Perform other claims-related duties as assigned.

    go to method of application »

    Claims / Vetting

    Job Description

    • Review and assess submitted healthcare claims for accuracy, completeness, and eligibility based on Sterling Health Insurance policies and guidelines.
    • Verify patient eligibility and coverage details.
    • Apply medical coding knowledge (e.g., ICD-10, CPT) to evaluate the appropriateness of services rendered.
    • Identify and investigate discrepancies, errors, or potential fraudulent claims.
    • Communicate with healthcare providers and enrollees to obtain necessary information or clarification regarding claims.
    • Process claims accurately and within established turnaround times.
    • Utilize the claims processing system effectively to input, review, and finalize claims.
    • Maintain accurate and up-to-date records of all claims processed and actions taken.
    • Adhere to all relevant regulatory requirements and internal policies related to claims processing.
    • Stay updated on changes in medical coding, billing guidelines, and insurance regulations.
    • Collaborate with other members of the Claims Department and other internal teams to resolve complex claims issues.
    • Prepare reports on claims processing activities and trends as required.
    • Assist in the development and implementation of claims processing procedures.
    • Perform other claims-related duties as assigned.

    Method of Application

    Interested and qualified candidates should forward their CV to: Sterlinghmo@gmail.com using the position as subject of email.

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