Latest Jobs at TechnoServe

Job Summary

• The Milk Collection Center Quality Coordinator will oversee the collection of high-quality milk from milk suppliers
• S/he will be responsible for the quality targets for the center and ensure that the processes are compliant with the donor’s health and safety principles and policies.

Program / Practice / Department Overview

• TechnoServe’s Building Precision Dairy Models in Nigeria (BuPreDMiN) aims to build a precision, sustainable, and productive local dairy value chain in Nigeria within 4 years in a way that increases the incomes, resilience, and carbon footprint of dairy farmers in Nigeria.

Primary Functions & Responsibilities

• Ensure that the milk received from the Mini-farms and smallholder dairy farmers meets specified milk quality standards by the processor.
• Document daily collection data i.e., the volume of milk supplied by herder/entrepreneur, test results, etc., in the digital app provided.
• Monitor, document, and report compliance with good lab practices on the milk reception floor.
• Responsible for ensuring that all quality control processes and procedures are followed at all times in receiving milk into the milk bulk tanks and releasing same for the production of good quality products.
• Carry out routine quality control checks and analyses on all milk supplied to confirm conformity with set standards.
• Maintain all work surfaces, equipment, trolleys, trays, test tubes, pipettes, etc. are clean before and after receiving or releasing fresh milk.
• Monitor the efficiency of fridges chillers, bulk milk tanks, etc. ensuring that they’re kept clean at all times and working optimally.
• Monitor the loading of good quality fresh milk into delivery vehicles.
• Ensure that all staff within the milk collection center adhere to all codes of Personal hygiene.
• Carry out any other duty that might be assigned by the MCC manager.

Basic Qualifications

• A Bachelor’s degree in a relevant field, such as food science and technology, biotechnology, or biochemistry.
• Minimum of 1 year experience post NYSC working in a food processing environment.

Preferred Qualifications:

• Experience in maintaining food safety and operating quality manuals, and relevant procedures
• Ability to implement and monitor all quality and food safety programs including HACCP, Good Laboratory Practices, Cleaning and Sanitation, Environmental Sampling, and Pest Control
• Demonstrated knowledge of quality assurance initiatives to ensure that all suppliers of fresh milk meet the organization’s specifications in a consistent manner
• Ability to train dairy farmers, other milk vendors, handlers, and relevant team members on milk quality standards.
• Required Languages: Proficient in English and Yoruba
• Travel: 5%

Knowledge, Skills, and Abilities:

• HAACP certification is desirable
• Ability to engage regulatory inspectors and other relevant stakeholders
• Must have strong interpersonal skills
• Proven skills with Microsoft Office software (Excel, Word, PowerPoint) and Google Workspace.

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Job Summary

• The Milk Collection Center Coordinator will be responsible for overseeing the daily operations of the center, ensuring the seamless daily collection of milk from dairy suppliers and supply of same to the processor, and supervise the janitor to ensure the center is clean and meets health and safety expectations.
• The MCC Operator will work with the MCC manager to identify and engage new herder communities and cattle farms to ensure a sustainable supply of fresh milk to the center.

Program / Practice / Department Overview

• TechnoServe’s Building Precision Dairy Models in Nigeria (BuPreDMiN) aims to build a precision, sustainable, and productive local dairy value chain in Nigeria within 4 years in a way that increases the incomes, resilience, and carbon footprint of dairy farmers in Nigeria.

Primary Functions & Responsibilities

• Sustain supply of fresh milk to the center through consistent engagement with the herder communities, commercial farms, and other suppliers
• Work with the herder productivity field team to identify specific training and re-training needs for herders
• Work with the quality coordinator to document data during milk collection, i.e., the volume of milk supplied by each herder/entrepreneur, test results,
• Maintain and update (where required) database of milk suppliers
• Prepare weekly and monthly reports using the template provided.
• Prepare a weekly payment schedule for milk supplied and share it with the finance officer for processing.
• Preside over the relationship between the MCC and all the milk suppliers in a way that not only attracts more suppliers to the centers but ensures retention of these suppliers
• Carry out any other duty that the MCC manager may assign.

Basic Qualifications

• A bachelor’s degree in a relevant field, such as entrepreneurship, agribusiness, or business administration.

Preferred Qualifications:

• Minimum of 1 year experience post NYSC working in a milk collection center/ food or FMCG retail outlet.
• Ability to use digital tools and applications – MS Word, MS Excel, AppSheet, etc.
• Experience in working in rural communities and managing stakeholders
• Ability to analyze, interpret, and communicate data to a non-technical audience
• Strong written and oral communication skills and experience producing clear and concise reports in English language
• Required Languages: Proficient in English and Yoruba
• Travel: 10%

Knowledge, Skills, and Abilities:

• Ability to actively engage with community leaders
• Ability to develop well-written, cohesive analyses and reports;
• Strong organizational and problem-solving skills
• Excellent communication and strategy skills
• Strong skills in business software (Excel, PowerPoint, Word)