Job Openings at Kayhelt Pharma

Job Description Template

• We are looking to hire a persuasive and customer-oriented medical sales representative to persuade health care professionals to purchase our medical products.
• The medical sales representative’s responsibilities include identifying new opportunities to increase product sales, investigating and resolving customer complaints, and strategically negotiating the terms of sale with customers to close sales.
• You should also be able to take the necessary steps to develop an in-depth understanding of the latest clinical data proffered by the company.
• To be successful as a medical sales representative, you should keep abreast of the latest developments in medical legislation to determine the effect it may have on company sales.
• Ultimately, an outstanding medical sales representative should demonstrate excellent negotiation, customer service, and consultative sales skills to continually meet or exceed sales targets.

Responsibilities

• Scheduling meetings with potential and existing customers, which includes doctors, pharmacists, nurses, and other health care professionals.
• Presenting company products to potential and existing customers and persuading them to make purchases.
• Identifying customers' needs and recommending company products that best fulfil those needs.
• Maintaining solid working relationships with new and existing customers by providing excellent after-sales service.
• Arranging conferences and group events for medical professionals.
• Regularly attending industry events, training, company meetings, briefings, and educational workshops.
• Researching competitors’ products, pricing, and market success.
• Promptly submitting purchase orders to the relevant department.
• Preparing sales reports as well as territory analyses and submitting them to management.

Requirements

• Bachelor's Degree in Marketing, Communications, Medical Office Management, or related field is preferred.
• Valid driver's license.
• Proven medical sales experience.
• Sound knowledge of medical terminology and legislation.
• Proficiency in all Microsoft Office applications.
• Excellent organizational and consultative sales skills.
• Effective communication and negotiation skills.
• Exceptional customer service skills.

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Job Description 

• Field Support Specialist are responsible for providing support to the sales team and customers during the sales process. They help customers resolve sales-related issues in a timely manner, generally providing real-time support
• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands the company’s customer base and ensure its strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expense reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Troubleshoot problems with customer orders, customer accounts and other related issues.
• Provide the sales team with data reports & sales guides
• Monitor sales performance through sales tracking tools
• Provide customer service by staying on top of pending orders and customer requests.
• Making sure that salespersons are on track with sales goals
• Strong communication and interpersonal skills and dedication to customer satisfaction
• Excellent time management and organizational skills and the ability to multi task

Requirements and Skills

• Successful previous experience as a medical sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills