Medical Administrative Assistant at Placid Health Limited

Company: Neuron Psychiatry PLLC
Work Arrangement: 100% Remote
Starting Salary: ₦200,000 per month

Role Overview

Neuron Psychiatry is seeking a highly motivated and professional Medical Administrative Assistant to provide remote support to our healthcare operations. This role requires a serious-minded, dependable individual with exceptional communication skills who can thrive in a fast-paced healthcare environment while maintaining a high level of professionalism and attention to detail.

Key Responsibilities

•  Handle all incoming and outgoing calls professionally and efficiently as a primary responsibility
• Schedule, confirm, reschedule, and follow up on patient appointments
• Maintain accurate patient records within Electronic Health Record (EHR) systems
• Respond promptly and professionally to patient inquiries via phone, email, and other communication channels
• Assist with insurance verification, claims follow-up, patient documentation, and administrative processes
• Prepare reports and maintain accurate administrative records
• Coordinate effectively with providers, clinical staff, and administrative teams
• Ensure compliance with HIPAA, confidentiality standards, and organizational policies

Requirements

• Excellent verbal and written communication skills
• Strong customer service and telephone etiquette
• Ability to work independently with minimal supervision
• High level of professionalism, reliability, and attention to detail
• Previous healthcare administration experience preferred
• Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems
• Reliable high-speed internet connection and a quiet, professional work environment
• Submission of three (3) professional references
• Minimum of 5 years post-NYSC experience is an added advantage

Work Schedule

• Monday – Friday with alternating Saturdays
• 7:00 PM – 3:00 AM (Nigerian Time)
• One-hour paid break included during the shift

Compensation & Benefits

• Starting Salary: ₦200,000 per month
• 100% Fully Remote Position
• Opportunities for professional growth and career advancement
• Experience working within a growing healthcare organization
• Consistent overnight schedule

Neuron Psychiatry PLLC is an equal opportunity employer committed to professionalism, excellence, and patient-centered care.