Mart Manager at a Reputable Company

Location: Ozubulu, Awka

Job Summary

The Mart Manager is responsible for overseeing retail operations, maximizing sales performance, ensuring excellent customer service, maintaining inventory accuracy, and achieving profitability targets.

Key Responsibilities

• Manage day-to-day operations of the mart. 
• Drive sales growth and achieve revenue targets. 
• Supervise sales staff and monitor productivity. 
• Ensure proper merchandising and product display standards. 
• Monitor stock availability and coordinate replenishment. 
• Conduct periodic stock counts and reconciliations. 
• Ensure excellent customer service and customer retention. 
• Monitor cash handling and daily sales reporting. 
• Minimize inventory losses and shrinkage. 
• Resolve customer complaints and operational issues. 
• Ensure cleanliness, safety, and proper store presentation. 
• Prepare operational and sales performance reports. 

Qualifications & Experience

• Bachelor's Degree or HND in Business Administration, Marketing, Accounting, or related discipline. 
• Minimum of 3 years' retail management experience. 
• Experience in supermarket or retail operations is highly desirable. 

Required Skills & Competencies

• Retail operations management. 
• Sales and customer service. 
• Inventory management. 
• Leadership and team supervision. 
• Financial accountability. 
• Problem-solving.  
• Communication and interpersonal skills.