Jobs at Hoop Telecoms

Locations: Ajao Estate and Ilupeju - Lagos
Slots: 2

Job Summary

• The Marketing Officer will be directly responsible for driving revenue growth by identifying, prospecting, and closing sales for Hoop Telecoms’ suite of internet services (including Broadband, Dedicated Internet Access, FTTH, and FTTB).
• This is a target-driven, field-facing role requiring an aggressive approach to customer acquisition, pipeline management, and direct relationship selling to SME and corporate clients.

Key Responsibilities

• Direct Sales & Customer Acquisition: Actively prospect, pitch, and sell Hoop Telecoms’ high-speed internet and connectivity solutions to businesses (SMEs, corporate offices) and residential estates.
• Pipeline & Lead Management: Generate independent sales leads through cold calling, field visits (foot-soldiering), networking, and industry referrals to maintain a robust, active sales pipeline.
• Pitching & Presentations: Conduct professional sales presentations and site-survey coordinations with prospective clients to understand their bandwidth needs and offer tailored internet packages.
• Deal Closure & Negotiation: Prepare commercial proposals, negotiate pricing structures within company-approved margins, and close contracts to meet or exceed monthly revenue targets.
• Relationship Management: Manage accounts during the onboarding and installation phase, ensuring a seamless transition to the technical team while maintaining strong relationships for potential upselling.
• Market Intelligence: Monitor competitor pricing, promotional offers, and network deployment zones in Lagos to position Hoop Telecoms competitively during pitches.
• Reporting: Maintain accurate records of all sales activities, client interactions, and closed deals, providing weekly and monthly performance reports to the Sales Manager.

Required Qualifications & Competencies

• Education: BSc / HND in Marketing, Business Administration, or any relevant discipline.
• Experience: 1 - 3 years of proven experience in direct sales, field marketing, or business development.
• Direct experience selling internet services (ISP), telecom solutions, or ICT products is a major advantage.

Core Skills:

• Strong negotiation, closing, and objection-handling skills.
• Ability to translate technical telecom terms (bandwidth, Mbps, fiber, radio links) into clear business benefits for clients.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in tracking sales pipelines using Excel or CRM tools.
• Attributes: Highly self-motivated, resilient, target-driven, and comfortable spending significant time in the field meeting prospective clients.

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Locations: Ajao Estate and Ilupeju, Lagos
Slots: 2

Description

• The Customer Acquisition Officer is responsible for expanding Hoop Telecoms’ subscriber base across corporate, SME, and residential segments.
• This role focuses on high-impact customer acquisition strategies, including securing building/estate access agreements, executing localized market storm campaigns, and converting cold leads into active internet subscribers.
• This is a target-driven role requiring strong field presence, persuasive communication, and a strategic approach to opening new territories.

Key Responsibilities

• Territory Penetration & Mapping: Identify and map out high-density residential estates, commercial plazas, and business hubs within Hoop Telecoms’ fiber and wireless coverage footprints.
• Estate & Plaza Onboarding: Pitch to and negotiate with Facility Managers, Resident Associations, and Property Developers to secure exclusive or preferred internet infrastructure access rights (Right of Way/Access Agreements).
• Field Activations & Market Storms: Plan and lead localized direct-to-consumer sales activations, pop-up experiential tables, and community storms in targeted deployment zones to drive instant sign-ups.
• B2B & SME Lead Conversion: Convert cold inbound inquiries, marketing leads, and field prospects into paid subscriptions through aggressive follow-ups, product demonstrations, and site survey coordination.
• Cross-Functional Delivery: Work hand-in-hand with the Technical Operations and Installation teams to ensure that newly acquired customers are surveyed, connected, and activated within the agreed Service Level Agreement (SLA).
• Sales Funnel Management: Move prospective subscribers efficiently from initial contact through proposal presentation and payment collection, ensuring all onboarding documentation is completed accurately.
• Competitor & Market Analysis: Track competitor pricing, promo offers, and deployment schedules in your assigned territory to pitch Hoop Telecoms' value proposition effectively.

Required Qualifications & Competencies

• Education: BSc / HND in Business Administration, Marketing, Economics, or any related field.
• Experience: 2 - 4 years of active field sales or customer acquisition experience.
• Prior experience working with an ISP, Telecom firm, or Pay-TV company on estate onboarding or direct retail acquisition is highly preferred.

Core Competencies:

• The "Hunter" Mindset: Exceptional ability to handle rejection, cold-call, and push for conversions in competitive environments.
• Stakeholder Negotiation: Comfortable pitching to high-level decision-makers like Estate Chairmen, Estate Managers, and Managing Directors.
• Telecom Product Knowledge: Good understanding of broadband internet, Mbps metrics, data allowances, and the difference between fiber optic and microwave connections.
• Mobility: High physical stamina and a willingness to be on the field 70–80% of the time.