Purpose of the position
The Public Health Emergency Management (PHEM) Program strengthens emergency preparedness, outbreak response, and immunization systems across Africa by enhancing coordination among government agencies and partners. It delivers high-impact solutions such as GIS-enhanced microplanning, sustainable geodatabases, and the operationalization of Polio Outbreak Control Rooms (POCRs) and Public Health Emergency Operations Centers (PEOCs). Through these efforts, the PHEM program directly supports eHA’s mission to advance health outcomes through responsive, data-driven public health systems.
The Manager, Public Health Emergency Management leads mid‑level technical and operational functions within eHA’s emergency response portfolio, driving government systems strengthening, preparedness, surveillance, and outbreak response. Operating in complex, high‑risk environments, the role ensures timeliness, coordination, and data quality in line with international standards (including IHR 2005). The Manager provides leadership across Emergency Operations Centers (EOCs), disease surveillance systems, multisectoral coordination, and digital health platforms, enabling effective response and resilience.
What you’ll do
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:
- Provide technical and operational leadership to strengthen the structure, governance, and performance of national and state Emergency Operations Centers (EOCs).
- Standardize and operationalize EOC systems, including Incident Management System (IMS) structures, SOPs, coordination mechanisms and information flows.
- Conduct mentorship visits, on-site technical support, and routine performance assessments to build EOC capacity and resilience.
- Facilitate effective coordination between State EOCs, the National EOC, and partners during preparedness, response and recovery phases.
- Strengthen Integrated Disease Surveillance and Response (IDSR) and event-based surveillance systems, ensuring functionality and coverage.
- Improve data quality, timeliness, analysis, and reporting to support evidence-based decision-making and outbreak detection.
- Support community-level surveillance pathways and LGA coordination, enhancing grassroots reporting and escalation.
- Provide technical input into outbreak investigations, reporting workflows and response escalation mechanisms.
- Participate in national compliance and international engagement forums on the International Health Regulations (IHR, 2005), including technical working groups, assessments and coordination platforms, contributing to strengthened preparedness, detection, response capacities and overall compliance
- Facilitate coordination across human, animal and environmental health sectors in line with One Health principles, strengthening surveillance and response linkages.
- Represent the organization in multisectoral platforms, technical working groups and joint planning forums, ensuring integrated approaches to emergency management.
- Provide technical leadership for digital surveillance platforms (eIDSR, SORMAS, DHIS2), strengthening data flows, dashboards and situational awareness products.
- Support adoption, training, troubleshooting and continuous improvement of digital tools, ensuring usability, accuracy and sustainability.
Who you are
The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job.
- Technical Leadership – Demonstrate deep subject-matter expertise in public health emergency management, surveillance, and outbreak response, providing credible technical leadership to governments and partners.
- Systems & Analytical Thinking – Understand how surveillance, EOCs, laboratories, and response systems interact, and you translate complex data into actionable insights for decision-making.
- Stakeholder Engagement – Collaborate effectively with government institutions, partners, and multidisciplinary teams, navigating complex coordination environments with diplomacy and clarity.
- Program Quality & Timeliness – Sustains high-quality, timely delivery of complex projects through adaptive planning and continuous improvement mechanisms.
- Cross-Functional Leadership – Leads and coordinates multidisciplinary teams, integrating financial, technical, and operational components for cohesive program execution.
Education and Experience
- An MBBS degree, qualification as a Public Health Physician, and completion of an advanced Field Epidemiology Training Program (FETP) are mandatory
- 7–10 years of experience in public health emergency management, surveillance, outbreak response, or field epidemiology.
- Demonstrated experience supporting or working within national or state Emergency Operations Centers.
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Purpose of the Position
- The Software Engineering Department at eHealth Africa designs and maintains digital health solutions that strengthen healthcare systems across Africa. We develop innovative platforms such as eHA Care, LoMIS, and PlanField, and collaborate with partners to optimize tools like EMID and VaxTrac. Our diverse team—software developers, QA, UI/UX, DevOps, and AI engineers—builds secure, scalable systems tailored to public health needs. We prioritize real-world impact, user-centric design and integration with health programs. The department also contributes to local tech talent development through the eHA Academy and provides career growth opportunities within a supportive, innovative environment.
- The Manager, DevOps Engineering provides strategic and technical leadership in designing, implementing, and managing scalable, secure, and high‑availability infrastructure and automation platforms that power eHealth Africa’s digital health, public health, and enterprise technology solutions. Operating at the intersection of software engineering, infrastructure, security, and program delivery, the role ensures reliable, efficient, and secure service delivery across both cloud‑based and field‑deployed systems. Leading a team of DevOps engineers and infrastructure specialists, the Manager aligns technology initiatives with organisational strategy and evolving needs, driving innovations in automation and resilience while strengthening clarity, consistency, and impact in performance support.
What you’ll do
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:
- Provide technical leadership in building and maintaining CI/CD pipelines and automation platforms, ensuring rapid, reliable, and secure deployments across environments.
- Define and implement next-generation DevOps automation strategies, tools, and infrastructure standards, aligning with organizational growth and scalability needs.
- Design and maintain scalable, secure, and resilient cloud and on-premise infrastructure environments, including AWS, OpenStack, and hybrid deployments.
- Develop hardware and software reference architectures for field and enterprise deployments, ensuring constructability, efficiency, and alignment with mission-critical requirements.
- Establish cost-effective infrastructure standards and optimization practices, balancing scalability, reliability, and operational efficiency.
- Own and manage build and release processes across multiple environments, ensuring traceability, reliability, and operational stability.
- Define and implement automated deployment, testing, and integration processes, reducing delivery risk and accelerating time-to-market.
- Build and continuously improve highly automated infrastructure and deployment environments, enabling faster development cycles and consistent delivery quality.
- Ensure availability, reliability, performance, and security of infrastructure systems, including cloud platforms, storage, databases, authentication, and collaboration tools.
- Establish performance benchmarks and monitoring frameworks, proactively identifying bottlenecks and ensuring system scalability and resilience.
- Implement incident response frameworks and oversee troubleshooting, ensuring timely resolution of infrastructure failures, deployment issues, and rotating support coverage.
- Develop and enforce infrastructure security policies, standards, and controls, safeguarding systems that manage sensitive and protected health information.
- Ensure compliance with organizational policies, donor requirements, and regulatory standards, including governance of open-source repositories, development environments, and audit readiness.
- Lead, mentor, and manage DevOps engineers and infrastructure teams, promoting accountability, technical excellence, and a culture of continuous improvement.
- Collaborate with product owners, engineering managers, and scrum masters to align infrastructure readiness with agile delivery timelines, supporting sprint planning and execution.
- Coordinate with vendors, service providers, and external stakeholders, managing relationships, negotiating service quality, and communicating infrastructure strategy, performance, and risks to leadership.
Who you are:
The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.
- Strategic Technology Leader: Design scalable infrastructure and DevOps ecosystems that align seamlessly with enterprise strategy and long-term growth objectives.
- Infrastructure & Automation Expert: Apply deep expertise in cloud infrastructure, automation, CI/CD, and modern deployment practices to deliver resilient and efficient systems.
- Operational Excellence Driver: Ensure infrastructure reliability, security, and operational efficiency while continuously improving processes to meet evolving organizational needs.
- Collaborative Partner: Work effectively across engineering, product, and program teams, bridging technical and business priorities to achieve shared outcomes.
- People Leader & Mentor: Build, develop, and lead high-performing DevOps teams, fostering a culture of collaboration, accountability, and professional growth.
- Vision-Oriented Strategist: Embrace emerging technologies and drive process improvements, ensuring the organization remains agile, competitive, and future-ready.
Qualifications and Experience
- Bachelor’s degree in Computer Science, Data Engineering, Information Systems, or related field. Preferably Master’s degree.
- Minimum of 7 years of progressive experience in DevOps, infrastructure engineering, or cloud engineering role, with at least 3+ years in a technical leadership or managerial capacity. preferably within the NGO or development sector.
- Demonstrated experience designing and maintaining cloud-based data warehouses (e.g., Databricks, Snowflake, AWS Redshift).
- Proven ability to manage cross-functional data systems and oversee secure, high-volume data integrations.
- Proficiency in GCP Cloud Knowledge, Terraform, CI/CD, Concourse, Kubernetes, Prometheus, Security (DevSecOps), Planning & Version Control
Certifications and Licenses
- CSM, AWS Certified DevOps Engineer, IBM Certification, Google Cloud Professional or its equivalent.
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